Technology Content Writer

Technology can connect us, empower us, and drive us. And words—whether they’re in an e-book, a web page, a case study, or a video script—hold the power to educate and inspire.

We’re looking for an editor and writer who is passionate about both; tech and content creation are among their favorite things.

Our ideal candidate has extensive experience creating tech-focused content, working with subject matter experts (SMEs) to deliver crisp, engaging content for the right audience, at the right time.

They are flexible, resourceful, and inquisitive, thriving on creating content that addresses the needs of existing and potential customers, while shining a light on the solutions Cisco provides.

We’re looking for not only a master of the written word, who will be an in-house expert on writing, but also a passionate advocate for the customer.

Additionally, they possess excellent interpersonal skills, working as a valuable partner with other content creators, integrated marketers, and audience and product experts to brainstorm, create, review, and optimize their deliverables.

What You'll Do

• Create content focused on the awareness and consideration phases of the buying cycle, including but not limited to e-books, whitepapers, blogs, web pages, and case studies
• Manage the editing process with internal stakeholders
• Be a go-to writing resource in the marketing organization, writing or reviewing copy as needed
• Work closely with colleagues on the marketing team to understand content objectives and participate in content-specific brainstorming sessions for campaigns
• Collaborate with designers to fine-tune content throughout the content creation phase
• Actively cultivate an always-learning mindset, with a curiosity and eagerness to learn about our technology and its benefits
• Use project management software as part of the content creation, editing, and delivery process

Who You Are

• 7+ years of experience writing for technology decision makers
• An excellent editor and writer, with a passion for creating copy that engages, educates, and inspires to action
• Ability to take input from multiple stakeholders to formulate a cohesive direction for any given piece of content
• Strong communication skills, and the ability to work well both independently and in a cross-functional, fast-paced team environment
• Ability to balance and prioritize multiple projects and to adjust to shifts in timelines, deadlines, budgets, and project goals
• Portfolio that showcases excellence in writing, featuring an easy-to-understand, engaging, and polished style - please submit with your resume upon application
• Experience not only executing on content pieces but in advising on content strategy

When available, the salary range posted for this position reflects the projected hiring range for new hire, full-time salaries in U.S. and/or Canada locations, not including equity or benefits. For non-sales roles the hiring ranges reflect base salary only; employees are also eligible to receive annual bonuses. Hiring ranges for sales positions include base and incentive compensation target. Individual pay is determined by the candidate's hiring location and additional factors, including but not limited to skillset, experience, and relevant education, certifications, or training. Applicants may not be eligible for the full salary range based on their U.S. or Canada hiring location. The recruiter can share more details about compensation for the role in your location during the hiring process.

U.S. employees have access to quality medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, short and long-term disability coverage, basic life insurance and numerous wellbeing offerings. Employees receive up to twelve paid holidays per calendar year, which includes one floating holiday, plus a day off for their birthday. Employees accrue up to 20 days of Paid Time Off (PTO) each year and have access to paid time away to deal with critical or emergency issues without tapping into their PTO. We offer additional paid time to volunteer and give back to the community. Employees are also able to purchase company stock through our Employee Stock Purchase Program.

Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components. For quota-based incentive pay, Cisco typically pays as follows:

.75% of incentive target for each 1% of revenue attainment up to 50% of quota;

1.5% of incentive target for each 1% of attainment between 50% and 75%;

1% of incentive target for each 1% of attainment between 75% and 100%; and once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation.

For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.