Data Quality Analyst

Overview of the Position: The U.S. Probation Office in the Northern District of Illinois is currently recruiting for a full-time Data Quality Analyst. Data Quality Analysts are responsible for ensuring the veracity of the court’s case information database according to national standards; generating, analyzing and validating all case management, statistical, and other reports for the Court; and providing quality assurance of all electronic entries.

Responsibilities

• Respond to research requests and prepare reports for management, which may include advising managers regarding trends in statistical data that may be critical to the evidenced-based practices approach, strategic planning, workload, and budget analytics.
• Develop and implement data quality improvement reports and process improvement guides.
• Design, implement, and perform quality control audit procedures and practices.
• Extract and analyze information from databases and identify data entry errors and deficiencies.
• Conduct regular monitoring and hands-on data audits using resource documents to validate accuracy and completeness of official case records.
• Perform data edits as needed and communicate corrective action to staff and leadership when errors are discovered or information is missing.
• Assist in testing new versions of PACTS to gain knowledge of changes in the system and training needs, prior to actual release date.
• Access various databases and law enforcement systems (BOP, SENTRY, ATLAS, NCIC) to gather information on cases, as needed.
• Work with users to explain the causes of errors and actions necessary to prevent reoccurrence.
• Assist with the preparation of monthly, quarterly and annual statistical reports and visualizations.
• Identify data entry errors and provide directives to staff for corrections which include recommendations to eliminate future occurrences.
• Advise staff on proper data entry according to national standards to ensure the integrity of the database and good quality data.
• Provide guidance and answer questions pertaining to data and/or entries made.
• Provide individual and group training to employees regarding data entry and the use of available features in Probation and Pretrial Automated Case Tracking System (PACTS).
• Provide training to employees on the use of reports to validate entries and resolve data issues.
• Keep staff advised of data entry procedure changes.
• Generate and analyze reports for auditing and quality control purposes.
• Develop ad hoc reports as requested, to capture or summarize specific data.
• Serve in a back-up capacity for other Data Quality Analyst(s) or the Data Quality Supervisor.
• Other duties as assigned.

Qualifications

• Applicant must be a U.S. citizen or provide documentation proving eligibility to work in the United States.
• Two years of general work experience that indicates the candidate possesses or has the ability to acquire the particular knowledge and skills needed to perform the duties of the position is required. (Note: education beyond high school may be substituted for general work experience.)
• Candidates should be mature, responsible, poised, possess tact, diplomacy, good judgment, analytical skills, initiative and be able to work independently.
• The incumbent must have strong verbal and written communication skills, excellent customer service skills, and be computer literate, including proficiency with Microsoft applications, Adobe Acrobat and other basic computer software programs.
• A proactive and collaborative team attitude, attention to detail, and a willingness to adapt to a changing work environment are essential to maintain the Court’s quality standards. The individual selected must understand and abide by the rules, policies, and regulations of the Court.
• Commitment to public service.

Preferred Qualifications

• Completion of a bachelor’s degree from an accredited college or university in a field of academic study such as Data or Computer Science, Business or Data Analytics, Statistics, Data or Information Management.
• One year of progressively responsible experience gained after completion of a bachelor’s degree, in such fields as Data Analytics, Data Management or Data Science.
• Current or previous experience using PACTS.
• Current or previous experience using Decision Support System (DSS).
• Demonstrated use of data to problem solve and identify trends.
• Skilled in communicating effectively, both orally and in writing, with individuals and groups to provide information, facilitate meetings, and influence decision-makers.
• Ability to consistently demonstrate sound ethics and judgment.
• Demonstrated use of technology to improve a process or the quality of data.
• Demonstrated project management with the ability to organize, oversee, and complete multiple projects simultaneously while meeting deadlines, with little supervision.

Benefits

• Up to 13 days paid vacation per year for the first 3 years of employment, thereafter, 20 to 26 days per year, dependent upon the length of federal service.
• 11 paid holidays per year.
• Mandatory participation in the federal retirement system and social security program.
• Thrift Savings Plan – Employer matching up to an additional 5% of employee contribution.
• Health, Dental and Vision Insurance.
• Flexible Spending program for health and dependent care.
• Group life insurance program.
• Possible participation in Federal Public Service Loan Forgiveness Program.
• Employee fitness center on-site.

Important Notice : All new employees must be fully vaccinated (i.e., at least two weeks after last dose) for COVID-19 and, prior to starting with the Probation Office, present proof of vaccination or submit a request in writing for an exemption to this requirement on the basis of a sincerely held religious belief or medical condition. If an exemption is requested, approval of the exemption is required before the candidate can start employment.

How To Apply

You may apply by submitting the following as a single PDF document:

• Copy of two most recent performance appraisals or include an explanation in the cover letter as to the reason you don’t have recent performance appraisals.
• This position requires you to complete the optional background information on the AO-78.
• List in the first paragraph of your cover letter how you found this position vacancy.

Complete applications should be submitted via e-mail to by the closing date of this announcement. All application materials should be sent as a single PDF document . Please include the Position Announcement # and Position Title in the Subject line of the email. Save your document in the following format: Last Name, First Name. Failure to follow directions and/or submit a complete packet may disqualify you from consideration.

The federal Judiciary is an Equal Employment Opportunity employer.