Systems Support Engr I

Apply for Job Job ID 278258
Location Atlanta, Georgia
Full/Part Time Full-Time
Regular/Temporary Regular
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About Us

Overview

Georgia Tech prides itself on its technological resources, collaborations, high-quality student body, and its commitment to building an outstanding and diverse community of learning, discovery, and creation. We strongly encourage applicants whose values align with our institutional values, as outlined in our Strategic Plan. These values include academic excellence, diversity of thought and experience, inquiry and innovation, collaboration and community, and ethical behavior and stewardship. Georgia Tech has policies to promote a healthy work-life balance and is aware that attracting faculty may require meeting the needs of two careers.

About Georgia Tech

Georgia Tech is a top-ranked public research university situated in the heart of Atlanta, a diverse and vibrant city with numerous economic and cultural strengths. The Institute serves more than 45,000 students through top-ranked undergraduate, graduate, and executive programs in engineering, computing, science, business, design, and liberal arts. Georgia Tech's faculty attracted more than $1.4 billion in research awards this past year in fields ranging from biomedical technology to artificial intelligence, energy, sustainability, semiconductors, neuroscience, and national security. Georgia Tech ranks among the nation's top 20 universities for research and development spending and No. 1 among institutions without a medical school.

Georgia Tech's Mission and Values

Georgia Tech's mission is to develop leaders who advance technology and improve the human condition. The Institute has nine key values that are foundational to everything we do:

1. Students are our top priority.
2. We strive for excellence.
3. We thrive on diversity.
4. We celebrate collaboration.
5. We champion innovation.
6. We safeguard freedom of inquiry and expression.
7. We nurture the wellbeing of our community.
8. We act ethically.
9. We are responsible stewards.

Over the next decade, Georgia Tech will become an example of inclusive innovation, a leading technological research university of unmatched scale, relentlessly committed to serving the public good; breaking new ground in addressing the biggest local, national, and global challenges and opportunities of our time; making technology broadly accessible; and developing exceptional, principled leaders from all backgrounds ready to produce novel ideas and create solutions with real human impact.

Location

Atlanta, GA 30332

Department Information

The Institute for Matter and Systems (IMS), an Interdisciplinary Research Institute at Georgia Tech, solves societal, technological, and scientific challenges by integrating knowledge, methods, and expertise across disciplines:

• Fundamental science to comprehend and control matter from the nanoscale to the mesoscale.
• The synthesis, processing, and characterization of materials to achieve desired properties.
• The design and fabrication of novel devices and components with enhanced capabilities.
• The integration of materials, devices, and components into larger systems.
• Computing, modeling, simulation, and big data to advance progress at all length scales.
• Integration of economic, business, and social factors to ensure sustainable and equitable benefits in all stages of research, from conceptualization to impact.

IMS enables interdisciplinary research in areas including:

• Microelectronic technologies that efficiently sense, process, store, and communicate information while addressing issues related to security, privacy, and inequality.
• Built environment technologies for sectors such as automotive, infrastructure and energy that enhance strength, sustainability, reliability, resiliency, and efficiency.
• Human-centric technologies that improve human health, wellness, and performance.
• Frontiers in research infrastructure such as characterization, modeling, simulation, and artificial intelligence that impact numerous technologies.

Job Summary

Responsible for basic level design, integration, implementation and modification of assigned user information systems. This includes coordination of the installation, testing, operation, troubleshooting and maintenance of those systems. Provide functional and technical expertise in support of user systems operation and maintenance. May include support of labs, training facilities and general IT office software and hardware. This position will interact on a consistent basis with: departmental users. This position typically will advise and counsel: departmental systems staff. This position will supervise: NA.

Responsibilities

Job Duty 1 -
Conduct needs analysis, planning and scheduling the installation of new or modified hardware/software.
Job Duty 2 -
Develop functional and technical IT system requirements and specifications.
Job Duty 3 -
Provide technical support through allocating systems resources, managing accounts, administering passwords, documentation, security, recoverability and access.
Job Duty 4 -
Monitor and reports on system performance.
Job Duty 5 -
Maintain hardware and software inventories including developing and updating departmental distributed software license management policy.
Job Duty 6 -
Perform other duties as assigned

Required Qualifications

Educational Requirements
Bachelor's Degree in Computer Science or related discipline, or equivalent combination of education and work experience
Other Required Qualifications
Yc additional information.
Required Experience
Up to two years of job related experience

Preferred Qualifications

• Experience with design and implementation of customized websites to include front end css, database tables and process logic.
• Experience with low/no code development environments such as OutSystems or Mendix.
• Experience interacting with website end users, determining needs and implementing solutions.
• Experience providing customer support and training for website use.
• Ability to research, adapt and implement new web technologies as needed.
• Problem solving abilities both individually and in groups.

Knowledge, Skills, & Abilities

SKILLS
This job requires working knowledge of standard concepts, practices and procedures associated with IT systems design, installation and maintenance.

Contact Information

For additional information about this job opening, please contact Cecelia Jones,

USG Core Values

The University System of Georgia is comprised of our 26 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found on-line at

Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found on-line at

Equal Employment Opportunity

The Georgia Institute of Technology (Georgia Tech) is an Equal Employment Opportunity Employer. The University is committed to maintaining a fair and respectful environment for all. To that end, and in accordance with federal and state law, Board of Regents policy, and University policy, Georgia Tech provides equal opportunity to all faculty, staff, students, and all other members of the Georgia Tech community, including applicants for admission and/or employment, contractors, volunteers, and participants in institutional programs, activities, or services. Georgia Tech complies with all applicable laws and regulations governing equal opportunity in the workplace and in educational activities.

Georgia Tech prohibits discrimination, including discriminatory harassment, on the basis of race, ethnicity, ancestry, color, religion, sex (including pregnancy), sexual orientation, gender identity, gender expression, national origin, age, disability, genetics, or veteran status in its programs, activities, employment, and admissions. This prohibition applies to faculty, staff, students, and all other members of the Georgia Tech community, including affiliates, invitees, and guests. Further, Georgia Tech prohibits citizenship status, immigration status, and national origin discrimination in hiring, firing, and recruitment, except where such restrictions are required in order to comply with law, regulation, executive order, or Attorney General directive, or where they are required by Federal, State, or local government contract.

More information on these policies can be found here: Board of Regents Policy Manual | University System of Georgia (usg.edu).

Other Information

This is not a supervisory position.
This position does not have any financial responsibilities.
This position will not be required to drive.
This role is considered a position of trust.
This position does not require a purchasing card (P-Card).
This position will not travel
This position does not require security clearance.

Job Code: I3

Pay Range Starting At: $51,333.00 up to $69,812.00/yr

Background Check

• Standard Enhanced
• Position of Trust

Background Check

The candidate of choice will be required to pass a pre-employment background screening.