Join Our Team as an Assistant Spa Manager at Hand & Stone Massage and Facial Spa!
Are you ready to make a difference and be a key player in a thriving spa environment? Hand & Stone Massage and Facial Spa in Delray Beach, FL is on the lookout for an enthusiastic and talented Assistant Spa Manager to join our family-owned and operated franchise!
At Hand & Stone, our greatest asset is our team—our success is built on a foundation of support, passion, and dedication to providing exceptional experiences for our guests. We are seeking someone with leadership experience who is driven, responsible, and eager to inspire and support their team. Whether you have experience in the spa industry or in membership-driven sales, we want to hear from you. The ideal candidate is ready for a long-term role with abundant opportunities for professional growth.
What You’ll Do:
- Deliver outstanding customer service and ensure a memorable experience for every guest and member.
- Achieve and surpass personal and team sales goals and performance expectations.
- Oversee the daily operations of the front desk, ensuring smooth and efficient service.
- Partner with the Regional Spa Director and Spa Manager to drive sales performance and meet key metrics.
- Assist in recruiting, hiring, onboarding, and training new team members.
- Mentor and coach the front desk and sales team to achieve excellence.
- Promote our memberships, products, and services with enthusiasm and passion.
- Handle administrative tasks including reporting and cash management.
Why You’ll Love Working With Us:
- Comprehensive benefits package including Medical, Dental, Vision, Life, and Supplemental Insurance with a generous employer contribution.
- Paid Time Off to recharge and relax.
- Competitive pay with opportunities for commission and performance-based bonuses.
- A professional, supportive, and safe work environment.
- Discounts on retail products and spa services for employees.
- Room for career growth and advancement.
What We’re Looking For:
- Passionate: A genuine passion for customer service, positive attitude and a knack for communication.
- Flexible: Ability to work varying hours, including nights, weekends, and some holidays.
- Computer Savvy: Proficiency with computers and Microsoft Office; experience with retail or appointment booking systems is a bonus.
- Organized & Detail-Oriented: Ability to manage multiple tasks with attention to detail.
- Resourceful: Strong problem-solving abilities, including resolving customer conflicts effectively. A quick learner who thrives in a fast-paced setting.
- Education: College-level experience is a plus, but not required. Relevant fields include Marketing, Human Resources, Business Administration, Psychology, or similar.
- Requirements: High School diploma required. Must be 18 years or older and able to work from home and travel locally within Palm Beach and St. Lucie Counties.
If you're excited about the opportunity to lead, inspire, and contribute to a top-notch spa experience, we’d love to meet you! Apply today and join our Hand & Stone family.