Guest Service Associate 2024

Company:  European Wax Center
Location: Houston
Closing Date: 07/11/2024
Hours: Full Time
Type: Permanent
Job Requirements / Description

“Whoop Warrior” Workplace seeks Guest Service Associate looking to grow to new heights!

When it comes to customer service and sales, you’re a warrior. You have a passion for it, and you’re ready to grow toward new goals. Maybe you have years of experience, or just the drive to learn more, but you know you have GORGEOUS potential. 

All you need is a positive, dynamic team ready to collaborate with you, a community of “goalfriends” who are there when and where you need them most… with a healthy dose of humor, open-mindedness, and polished professionalism. 

If you’re ready to level up with a MORE FUN HERE culture, read on!

About Miller Family Holding:

We’re a multinational family of franchises, including some of the most exemplary European Wax Centers in the biz. We have over a decade of experience with EWC, and we’ve grown to nearly fifty centers, but we’re nowhere near done yet.

These are the values we live by:

We create opportunities for growth. From part-time Wax Specialist to company-wide Director of Wax Talent… From Center Manager to US Director of Operations… From family babysitter to Accounting Comptroller! Any journey is possible at MFH. We’ll help you make it happen.

We collaborate effectively. This is a Collaboration Nation! We know we’re better together, and you don’t get anywhere fabulous without your goalfriends helping on the way.

We strive for excellence. We don’t expect perfection… but we’re awesome. We reach for big goals, and we achieve them (with some spectacular failures along the way! How else do you make a good story?).

We treat each other with respect. We compete with our past selves, not with each other. Every day is an opportunity to be great, and for that, you need a supportive, empathetic team. You’ll find that at MFH.

We have MORE FUN HERE. Jump into a Hustle Huddle and participate in roleplays to elevate your customer service. Or enjoy the best BBQ you’ve ever had at one of our co-marketing events. Whatever we do, we bring the fun. WHOOP WHOOP!

Sounds awesome? We think so, too. 

But in case you’re still wondering what makes us such a great place to work…

What You Get:
  • Competitive pay, including hourly rate, commissions, and bonuses.
  • Flexible schedule so you’re in control of your work-life balance.
  • Paid Time Off for all associates.
  • Paid training in our innovative (and moneymaking) Guest Experience & Sales Techniques.
  • Paid associate referral program. Bring us a great Guest Services Associate like you, win a cash prize!
  • A clean, sanitized workplace that prioritizes your safety and physical and mental health.
  • 40% OFF of all Products and 50% OFF of all Services.
  • Special gifts to celebrate YOU on your birthday and work anniversary.
  • Opportunity to enroll in Medical, Dental, Vision, 401K, and more life-changing benefits.
What We Pay:
  • Compensation above industry standards. We want the best, and they should have the best!
  • Top earners achieve hundreds to thousands of dollars each month in bonuses and commission.
  • Guaranteed starting base hourly pay of $14 per hour, not including commission. We value your time, so you’ll always be paid for it, on top of your sales.
  • Opportunity for pay increases twice a year. 
  • Pay increases are based on performance, not tenure. Hustle hard, earn more. It’s that simple!
How You’ll Grow:
  • Multiple career tracks for career advancement. We’re kind of like a Build-Your-Own-Adventure.
  • Ongoing workshops to help you level up and connect with your peers.
  • “Whoop Warrior” team culture with fun group outings and in-center celebrations.
  • Monthly meetings for recognition (where we tell you how great you are) and personalized coaching sessions (where we help you get even better).
  • Engaged and inspiring management team dedicated to your success and growth.
Why You’re Awesome:
  • You read our values and thought, “OH MY GOSH, that sounds just like me!”
  • You want to love what you do, be proud of your work, and share your passion for masterful waxing every day!
  • The idea of jumping in with a growing team and growing with them gets you HYPE.
  • You’re open to coaching and finding new ways to maximize your performance.
  • You’ve got a unique personal brand that will blend with our MFH culture.
  • You’ve got EPIC goals and you love to collaborate to make them happen.

Sound like you? APPLY NOW!

This is your chance to turn your job into the adventure of a lifetime.

What are you waiting for? Your goalfriends are waiting!

APPLY RIGHT NOW!

For more information about EWC visit:

Our Locations:

PENNSYLVANIA Bala Cynwyd, Brookhaven, Collegeville, Fishtown, Horsham, Jenkintown, Wyomissing, Lancaster, Exton, Warrington, Pottstown, West York

NEW JERSEY Cherry Hill 

MARYLAND Gaithersburg, Germantown, Hunt Valley 

VIRGINIA Alexandria – The Hilltop, Alexandria Commons, Falls Church – Barcroft Plaza, Falls Church – Tyson’s Station, Fredericksburg, Gainesville, Leesburg, Manassas, Vienna|Woodbridge – Potomac, Dumfries, Lorton 

TEXAS Houston-River Oaks, Houston- Meyerland, Houston - The Heights, Pearland Parkway, The Woodlands Market Street, Galleria, Royal Oaks, Magnolia, Spring- Birnham Woods, Tomball, Kingwood… 

And more on their way! If we don’t have a location near you now… We will soon!

Miller Family Holding, LLC provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Apply Now
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