At Benchmark, we are driven by our purpose: to innovate for a healthier, safer, and better-connected world to create a brighter future. When you join us, you become part of a team passionate about making a meaningful impact across various sectors, including commercial aerospace, defense, advanced computing, next-generation communications, complex industrials, medical, and semiconductor capital equipment. We prioritize career growth, fostering a culture that ensures you reach your full potential. At Benchmark, your work is purpose-driven, enabling you to create a positive impact on the world and make your career truly meaningful. You’ll be part of a collaborative, diverse, and inclusive team that values your ideas and contributions.
Summary:
The Supply Chain Manager / Director has direct responsibility for driving cost savings through oversight and management including planning, controlling and coordinating all aspects of the supply chain to include demand planning, purchasing of materials, production scheduling, inventory management, warehousing, transportation, and logistics. Develops and implements supply chain strategies and processes for efficient material operations. Establishes priorities, and supervises personnel activities to ensure achievement of customer and business commitments. A prior background in electronics manufacturing required (EMS, CM or OEM, with an emphasis on PCB/PCBA.)
Responsibilities:
- Develops, implements and manages policies necessary to ensure world-class inventory control and shipping functions. Partners with Finance and Accounting to ensure cycle counts are maintained and reported in accordance with corporate policies and guidelines.
- Ensures that the Company standard practices and procedures are followed in connection with all supply chain department functions.
- Ensures the materials teams are educated to the applicable elements of their respective customer’s contract and are compliant with respect to those elements.
- Ensures compliance with all applicable regulatory requirements and customer flow-downs.
- Accountable for adherence to supply chain and cost reduction targets, overseeing demand planning activities; monitoring progress, increasing supply dependability and flexibility, reviewing schedule and resolving cross departmental problems.
- Works directly with customers to gain an understanding of their system and how Benchmark and the customer’s processes interact.
- Monitors and reports on revenue and inventory plans, identify issues and recommend solutions and/or take action as appropriate for assigned business units.
- Oversees the purchasing and/or contracting for materials, supplies, equipment, and services for the operation of the site.
- Establishes and maintains purchasing practices and policies to ensure honest, fair, and ethical relationships with vendors.
- Develops, establishes, and provides for the maintenance of all data and parameters that relate to the materials function.
- Maintains understanding of financial metrics, especially the impact of parts contribution, materials overhead, inventory levels and their impact to Benchmark financial performance.
- Collaborates with site and regional management to ensure financial objectives and other metrics are adequately managed and demonstrate continuous improvement.
- Maintains optimum inventory levels to ensure on-time deliveries to meet customer requirements while minimizing carrying costs and premium transportation charges and maximizing inventory turnover.
- Monitors and reports on current and projected inventory levels at both the component and assembly level and generate action plans to ensure that site inventory goals are achieved.
- Tracks and reports on residual inventory and drive disposition through the customer focus team.
- When required, supervises the annual physical inventory including valuation of the year-end physical inventory.
- Monitors capacity planning requirements and recommends solutions and/or takes action, as appropriate.
- Oversees and ensures proper production control planning and scheduling to meet sales forecasts and to balance the level of material, manpower and machine requirements in line with committed delivery schedules to customers.
- Investigates and follows up on deviations to the production schedule.
- Recommends improvements and implements recommendations for improvements to the extended supply chain process in order to gain efficiencies in both Benchmark’s processes and the customer’s processes.
- Establishes key programs or projects that target specific improvement opportunities to reduce costs and lead times, resolve quality issues, or increase supply dependability and flexibility. Ensure achievement of planned results.
- Responsible to develop high performance teams including interviewing, hiring and training employees; planning and assigning and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
- Accountable to execute on staff development, with a focus on evaluating potential, driving successions planning and ensuring that their employees receive the development and coaching required to realize their full potential.
- Provides customer support to sales group by representing materials in sales presentations and periodic customer meetings and interactions.
- Additional duties as assigned.
Other information:
- Excellent written and verbal communication skills
- Effective interpersonal skills
- Effective multitasking skills and the ability to take on additional responsibilities as required
- Effective organization and prioritization skills
- Demonstrate high attention to detail
- Ability to work with diverse groups
- Demonstrates discretion, confidentiality, independent judgment and professionalism.
- Ability to work with minimal supervision and guidance, exercising discretion and independent judgment.
- Understanding of and ability to use continuous improvement tools.
- Strong customer service and client focus
- Working knowledge of productivity tools, including Microsoft Office products and Team's conferencing software
- Demonstrated leadership and people management skills including ability to effectively coach and mentor employees at all levels.
- Enthusiastic and motivational communicator with multi-cultural experience.
- Demonstrates effective customer interface skills.
- Excellent interpersonal skills with the ability to interact and influence individuals, internally and externally, across all levels, functions and geographies.
- Use of discretion with the ability to gain trust of business leaders and others to discuss and respond to sensitive and business critical issues.
- Effective negotiation and problem-solving skills.
- Effective analytical, planning and organizational skills.
- Collaborate and influence cross functional peer leaders in order to obtain support for process improvements
- Solid financial understanding, risk analysis ability, relationship building and project management.
Additional Specific Qualifications for position:
- A minimum of a Bachelor’s degree is required; a Graduate degree is preferred
- Five (5) years of related experience is required; Three (3) years in a leadership role is preferred.
- An equivalent combination of education and experience sufficient to successfully perform the key job accountabilities may be considered.
- Understanding of the extended process of material procurement, capacity planning, inventory analysis and advanced planning techniques.
- Understanding of Enterprise Resource Planning (ERP) tools.
- Understand Master Scheduling and Capacity Resource Planning on site level.
- Ability to communicate effectively in both written and verbal formats.
- Strong presentation skills within internal and customer environments.
- Adept in negotiation with suppliers and customers.
- Effective analytical, planning and organizational skills.
- Demonstrate ability to maintain strict confidences.
- Strong financial understanding, risk analysis ability, relationship-building and project management.
- Effective interpersonal skills with employees and customers.
- Ability to support a 24/7 global business operation as required.
- Discretion and independent judgment when representing the company in supply chain decisions.
- Demonstrate strong leadership and people management skills.
- Ability to effectively mentor coworkers.
- Ability to independently drive solutions to complex planning issues with limited supervision.
- Lead, or at least participate in, a continuous improvement activity complete with documentation, including a follow up review with the team in a presentation format.
- A passion for customer commitment by influencing members of the operational team to effectively implement customer strategy.
Customer Mix Complexity:
Leads subordinate managers who collectively manage the subordinate functions of the material functions. Acts as the first point of escalation for material issues within the site. Able to perform duties with rare guidance or oversight from GM. Perform all essential functions typically for a multiple or large site (500+ employees and associated revenue/customer base).
Complexity:
Works on issues where analysis of situations or data requires an in-depth knowledge of organizational objectives. Implements strategic policies when selecting methods, techniques, and evaluation criteria for obtaining results. Establishes and assures adherence to budgets, schedules, work plans, and performance requirements.
Discretion:
Erroneous decisions or failure to achieve results will jeopardize the site or multiple sites’ longer term revenue or operating income.
Interaction:
Regularly interacts with senior management or executive levels on matters concerning several customers. Requires the ability to change the thinking of, or gain acceptance from, others in sensitive situations, without damage to the relationship.
Supervision:
Manages a team of manager level employees.
Education: A minimum of a Bachelor’s degree is required; a Graduate degree is preferred
Geographical Location: New Hampshire : Nashua
Physical Location: Nashua, NH
Shift: Shift 1
Work Schedule: M-F 0800-1700
Full Time
Export Control: This job position may include access to controlled information or technology covered under applicable U.S. export control laws. As such, employment for this job position may be contingent on either verification that an applicant falls under the definition of a “U.S. Person” or on the Company timely obtaining any necessary export license required under federal laws.
In our innovative environment, you'll work with cutting-edge technology, leading the way in engineering design and delivering world-class manufacturing services for products that make a real difference in the lives of others. At Benchmark, your career is more than just a job. It’s an opportunity to be part of something bigger, where your work matters and helps shape a brighter future for everyone. Together, we will achieve extraordinary things.
Benchmark is an equal opportunity employer. We are bringing together a diverse workforce with unique talents, life experiences, cultures, and perspectives to promote an innovative, collaborative, and creative place to work. If you need assistance or an accommodation due to a disability, please email us at
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