Control Manager JPMorgan Chase

Job Highlights

Company Profile

JPMorgan Chase is one of the oldest financial institutions. It offers innovative financial solutions to millions of consumers, small businesses, and many of the world’s most prominent corporate, institutional, and government clients

Job Profile

The company is searching for a Control Manager who will help ensure a robust control environment for Wholesale Know Your Customer (WKO/KYC) Operations and Digital Document Services (DDS) teams through the proactive identification and timely remediation of risk.

Education Level

• Not mentioned, yet a High School Diploma will be a plus

Work Experience

• 6 or more years of anti-money laundering/know-your-customer (AML/KYC), controls, or audit experience

Duties/Responsibilities

• Able to deliver under tight deadlines in a fast-paced and dynamic environment.
• Develop a cohesive and effective partnership with Senior Business leaders, Line of Business (LOB) Compliance teams, local and regional onboarding and banking teams, Oversight and Controls, Legal, Internal Audit, and Operations.
• Develop and maintain strong knowledge of WKO and DDS policies, procedures, and operating models as well as systems/platforms used to carry out these activities.
• Effectively manage a caseload of Engagements across CO&D remit (primarily WKO) including regulatory exams, internal audits, external audits, compliance tests & monitoring activities, AML & Sanctions Risk Assessments, and special projects.
• Ensure all issues and concerns highlighted during the Engagement, including those not included in the final report, are reviewed, and addressed. Also, partner with applicable Action Plan owners and Control Managers to develop and complete test steps to address the root cause of the issue.
• Influence and drive change in functional areas outside of the individual’s direct control.
• Investigate and analyze emerging issues, perform root cause analysis, and work with Operations teams to define and execute plans to resolve the issue.
• Manage the entire lifecycle of Engagements (planning, fieldwork, and reporting).
• Provide strategic, clear, and regular updates and key messages to management regarding significant matters, including potential issues requiring timely escalation and resolution.
• Review requests for information from examiners, auditors, and testers, and in a timely and effective manner, prepare written responses or coordinate with subject matter experts to collect, review, and submit responses.
• Synthesize large amounts of information efficiently and effectively into clear and concise messages to be relayed to key stakeholders.

Skills/Knowledge/Abilities

• A relationship builder with strong collaboration skills, who can establish trust and credibility across the organization.
• Able to drive a culture of risk awareness and proactive risk identification and assessment
• Excellent written and verbal communication skills
• Must be highly disciplined, a self-starter, and can execute in a fast-paced, results-driven environment
• Proficiency with MS Office (Outlook/Word/Excel/PowerPoint).
• Strong leadership, drive to change and lead digital agenda to drive strategy and solutions for problem-solving, analytical, and team building
• Strong presentation, communication, and investigative skills.

Preferred Qualifications

• Compliance, Audit, Risk, or Operations management experience

Benefits/Perks

• The bank offers benefits that include comprehensive healthcare coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching, and more.

Employer’s Statement

JPMorgan Chase is an Equal Opportunity Employer. The company considers all qualified applicant regardless of their race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law.