Human Resources Generalist

Description

Job Title: HR Generalist Department: Human Resources

FLSA Status: Exempt Status: Full Time

Reports To: Director of Human Resources

Customary Days: Monday - Friday

Customary Hours: Varies to include evenings, holidays, weekends and extended hours as business requires.

Purpose of Position:

The Human Resources Generalist is an on-site role which plays a pivotal role in enhancing the company’s HR function by supporting a broad range of HR activities, including recruitment, employee relations, HR operations, and employee experience. This position is responsible for maintaining and implementing HR policies, ensuring compliance, and fostering a positive, inclusive work environment. Reporting directly to the Director of Human Resources, the HR Generalist exercises discretion and authority to address HR matters, aligning new programs and initiatives with the company’s goals and objectives.

Essential Functions:

1. Lead the full life cycle of recruiting, from sourcing and screening candidates to coordinating and attending interviews and managing background checks.
2. Collaborate with hiring managers to understand staffing needs and develop and implement strategies for attracting a diverse pool of candidates.
3. Prepare and extend job offers, manage new hire paperwork, and ensure a seamless onboarding process by conducting in-person new hire orientations.
4. Continuously review and enhance the orientation program to improve effectiveness, best practices and alignment with company culture.
5. Represent the company at recruitment events such as career fairs, college days, and networking seminars, building relationships with potential candidates.
6. Serve as a trusted HR advisor to managers and employees, providing guidance on company policies, procedures, and legal compliance.
7. Resolve workplace issues promptly, removing obstacles to employee performance and fostering a positive, productive work environment.
8. Advise managers on handling disciplinary matters, assist with corrective action documents, and facilitate sensitive conversations, including disciplinary and termination meetings.
9. Provide timely responses to manager and employee HR inquiries, ensuring professional and supportive follow-up.
10. Maintain accurate and up-to-date HR records, ensuring full compliance with federal and state regulations, including regular I-9 audits.
11. Respond to unemployment claims, manage appeals, and represent the company at unemployment hearings.
12. Administer and update the HRIS system, ensuring that all employee data, including job changes, transfers, and terminations, is recorded accurately and promptly.
13. Track and report on key HR metrics, including headcount, turnover rates, exit interviews, and vendor invoice processing.
14. Collaborate with business leaders to maintain and update job descriptions, ensuring alignment with organizational needs.
15. Lead and support the planning and implementation of organizational changes, providing structure and guidance to ensure smooth transitions.
16. Partner with managers to identify necessary adjustments to organizational structures that support improved business processes and efficiency.
17. Work alongside the HR team to cultivate a dynamic and engaging employee experience, reinforcing the company’s employee value proposition.
18. Plan and coordinate employee recognition programs, ensuring that achievements are celebrated and employees feel valued.
19. Administer the annual benefits enrollment process, ensuring timely communication and effective facilitation for all employees.
20. Provide support for company safety programs, contributing to a safe and secure workplace.
21. Develop, update, and enforce company policies to ensure compliance with federal and state laws, as well as HR best practices.
22. Regularly review and refresh policies to reflect evolving business needs, fostering a consistent and transparent workplace.
23. Assist and support HR team with relevant tasks as needed.

Requirements

Education and/or Experience: The requirements listed below are representative of the knowledge, skill, and/or ability required.

• Bachelor’s Degree in Human Resources, Business Administration or a related field preferred.
• 4-5 years of HR Generalist experience, preferably in the hospitality industry, with exposure to recruitment, employee relations, benefits administration, and compliance.
• Professional certification in Human Resources preferred.

Essential Qualifications:

• Ability to demonstrate strong affinity for Blue Plate’s mission: Our mission is to “care more” for others through food and service experiences that turn our partner’s vision into reality.
• Strong interpersonal, verbal/written communication and presentation skills.
• Must possess experience building strong relationships at all levels of an organization and interpersonal skills.
• Proficiency in HR Core Competencies including Recruitment and Employee Onboarding processes.
• Working knowledge of employment laws and HR compliance.
• Good reasoning abilities and sound judgment skills are required.
• Must possess the ability to work well under pressure and meet multiple and sometimes conflicting deadlines.
• Professionalism, tact and presentation are all essential elements of the job.
• Customer service skills.
• Responsiveness and sense of urgency.
• A willingness to learn on the job and expand his/her knowledge.
• Ability to maintain confidentiality in all matters.
• Strong conflict resolution and problem solving skills.
• Computer proficiency with Microsoft Office Suite and HRIS systems.

Language Skills

• Ability to read, write and speak English proficiently. Bilingual, Spanish speaking proficiency required.

Physical Demands and Work Environment:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• While performing the duties of this job, the employee is regularly required to talk or hear.
• Possess the ability to fulfill any and all office activities normally expected in an office setting, to include, but not limited to: remaining seated for periods of time to perform computer entry, participating in filing activity, lifting and carrying office supplies (paper reams, mail, etc.)
• The employee must occasionally lift and/or move up to 20-25 pounds.
• At times, may require more than 40 hours per week to perform the essential duties of the position.
• Fine hand manipulation (keyboarding).

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Internal office space.
• The noise level in the work environment is usually moderate.

Blue Plate Catering is an Equal Employment Opportunity employer. Candidates are considered for employment with Blue Plate Catering without regard to their race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other classification protected by applicable federal, state or local law.