Company:
Johnson Controls
Location: Milwaukee
Closing Date: 09/11/2024
Hours: Full Time
Type: Permanent
Job Requirements / Description
Build your best future with the Johnson Controls team
As a global leader in smart, healthy and sustainable buildings, our mission is to reimagine the performance of buildings to serve people, places and the planet. Join a winning team that enables you to build your best future! Our teams are uniquely positioned to support a multitude of industries across the globe. You will have the opportunity to develop yourself through meaningful work projects and learning opportunities. We strive to provide our employees with an experience, focused on supporting their physical, financial, and emotional wellbeing. Become a member of the Johnson Controls family and thrive in an empowering company culture where your voice and ideas will be heard - your next great opportunity is just a few clicks away!
What we offer:
What you will do:
The Senior Business Partner - Sales Learning leads the delivery, design and execution of successful training solutions that are aligned with the specific needs of the JCI's newly hired and tenured sales team members.
Working alongside the key partners, you will meet the training needs, shape curriculum solutions, and collaborate in the design of detailed training modules to meet overall program goals. This role will program manage end-to-end solutions, measuring program effectiveness and driving continuous improvement.
This role will be critical in the skill building of selling, solution, and building of customer relationships for the Sales organization. It includes analyzing assessments and reports to provide feedback to leadership. The person in this role will build a continuum of learning and skill building for the Sales organization, and support field technical training needs as required.
How you will do it:
Business Partner, Consulting and Training Development:
NOTE: This is a virtual/remote position considering candidates who reside within the Eastern and Central time zones of the United States.
#LI-Remote
Johnson Controls International plc. is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, sexual orientation, gender identity, status as a qualified individual with a disability or any other characteristic protected by law. To view more information about your equal opportunity and non-discrimination rights as a candidate, visit EEO is the Law. If you are an individual with a disability and you require an accommodation during the application process, please visit here.
As a global leader in smart, healthy and sustainable buildings, our mission is to reimagine the performance of buildings to serve people, places and the planet. Join a winning team that enables you to build your best future! Our teams are uniquely positioned to support a multitude of industries across the globe. You will have the opportunity to develop yourself through meaningful work projects and learning opportunities. We strive to provide our employees with an experience, focused on supporting their physical, financial, and emotional wellbeing. Become a member of the Johnson Controls family and thrive in an empowering company culture where your voice and ideas will be heard - your next great opportunity is just a few clicks away!
What we offer:
- Competitive salary
- Paid vacation/holidays/sick time
- Comprehensive benefits package including 401K, medical, dental, and vision care
- On the job/cross training opportunities
- Encouraging and collaborative team environment
- Dedication to safety through our Zero Harm policy
What you will do:
The Senior Business Partner - Sales Learning leads the delivery, design and execution of successful training solutions that are aligned with the specific needs of the JCI's newly hired and tenured sales team members.
Working alongside the key partners, you will meet the training needs, shape curriculum solutions, and collaborate in the design of detailed training modules to meet overall program goals. This role will program manage end-to-end solutions, measuring program effectiveness and driving continuous improvement.
This role will be critical in the skill building of selling, solution, and building of customer relationships for the Sales organization. It includes analyzing assessments and reports to provide feedback to leadership. The person in this role will build a continuum of learning and skill building for the Sales organization, and support field technical training needs as required.
How you will do it:
Business Partner, Consulting and Training Development:
- Build strong relationships with key stakeholders within each of the stakeholder departments, including Management and Subject Matter Experts (SMEs).
- Identify, assess, and analyze business requirements and training gaps to design effective learning solutions.
- Build and monitor training roadmap for specific roles with area of focus
- Design training programs for new hire and tenured employees within roles, leveraging content with the peer Sales, Sales Trainers, along with partnering with the global team members.
- Apply the JCI learning design approach to provide blended learning solutions for the learners that can be easily updated and repurposed to stay current with product, sales tools and process changes.
- Lead the update and continuous development of sales learning curriculum and learning journeys.
- Project manage the training programs end-to-end while interfacing with internal and external partners to achieve program objectives.
- Deliver learning sessions, which may include live classroom sessions and web-based learning sessions (synchronous or asynchronous). Flex instruction and facilitation styles and approaches to fit the needs of the audience, the content, and the technology.
- Facilitate learning of materials, processes, systems that have advanced level content and/or facilitate learning in multiple areas of expertise.
- Develop subject matter expertise in new sales methodologies, technology, products, or processes and be the subject matter expert in the development of learning materials for these new areas using the Learning & Development Process.
- Arrange for an appropriate learning environment for the presentation of material, which may include room arrangement, audiovisual equipment, technical equipment, web access, handouts, etc.
- Evaluate existing programs for effectiveness, and redesign solutions when necessary; leverage a variety of measurement and evaluation techniques to obtain and use data to drive your learning curriculum impact.
- Measure results of sales training using appropriate methods for determining participant reaction, amount of learning, and ability to demonstrate new skills in the classroom setting.
- Report results of measurements and evaluations to appropriate Program Leaders, Learning and Development Managers. Develop and presents recommendations for continuous improvements to sales and business training.
- Evaluate the on-the-job effectiveness of former class participants as appropriate.
- Provide constructive feedback to learners on their understanding of new materials and their performance in the classroom.
- Turn in and maintain records, prepare reports and correspondence as required.
- Continuously update and improve delivery and coaching skills including the use of new technologies for sharing knowledge and building skills.
- Hold learner interviews, focus groups, needs analyses and develop personas to identify and address learning needs.
- Collaborate with and support a strong global team environment.
- Leverage innovative learning technologies and platforms to deploy learning, including the Johnson Controls Learning Hub, LMS (Learning Management System), and uLearn.
- Maintain current knowledge of trends and issues in learning design, training, and technical field operations acting as a thought leader and finding ways to iterate on your solutions.
- Work very closely with team members to collaborate on design and development.
- Educated - Holds a Bachelor's Degree in Business, Instructional Design, Education, Adult Learning, Engineering, or related learning or technical discipline. A Master's degree in related field is preferred.
- Experience: 5-7 years in Sales Training, Leadership Training, Sales Engineering and/or Sales Enablement role. Previous Sales and Operations training experience preferred. Facilitation experience with developing blended learning solutions. 4+ years in Training Development and Delivery
- Innovative - Thinks outside the box, is creative and forward thinking; constantly looking forward at new technologies or ideas.
- Flexible - Very comfortable with grey areas; can adapt and change to meet business needs. Flex your time to work with a global team.
- Detailed - Realizes the importance of details in leading to impactful outcomes.
- Collaborative - Builds true partnerships with other learning designers, program managers, and business partners.
- Ambitious - Willing to assume authority, take risks, and set clear goals for career development.
- Professional - Has personal ethics, does quality work and has a positive attitude.
- Articulate - Your writing and communication skills must be strong.
- Technical Knowledge: JCI's portfolio of products is complex, so we need someone who is quick to grasp how building environments are created and business lines organized. Knowledge of HVAC, Fire, and Security equipment and related technologies, products and market is a huge plus
- Travel: Ability to travel up to 50%
NOTE: This is a virtual/remote position considering candidates who reside within the Eastern and Central time zones of the United States.
#LI-Remote
Johnson Controls International plc. is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, sexual orientation, gender identity, status as a qualified individual with a disability or any other characteristic protected by law. To view more information about your equal opportunity and non-discrimination rights as a candidate, visit EEO is the Law. If you are an individual with a disability and you require an accommodation during the application process, please visit here.
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Johnson Controls