Job Description:
Short Description: IA & SS Master (NetBackup Engineer)
Complete Description:
Duties and Responsibilities:
NetApp Storage
· Design, implement, and manage storage and server infrastructure.
· Configure and maintain NetApp storage systems and HP servers.
· Monitor system performance and troubleshoot issues to ensure reliability and security.
· Collaborate with other IT teams to support and optimize storage and server services.
· Ensure data integrity and availability through proper configuration and maintenance.
· Participate in infrastructure design and ongoing maintenance.
· Develop and maintain system documentation and diagrams.
· Provide technical support and guidance to end-users and other team members.
Veritas NetBackup
· Lead the upgrade process from Veritas NetBackup version 8.3 to version 10.3.
· Ensure minimal downtime and seamless transition during the upgrade process.
· Perform regular maintenance and troubleshooting to ensure the NBU environment operates smoothly.
· Manage and monitor the day-to-day operations of the NBU environment.
· Perform routine backups, restores, and disaster recovery drills.
· Ensure data integrity, security, and availability through proactive monitoring and management.
· Work closely with other IT teams to ensure cohesive operations and integration of backup solutions.
· Provide support and guidance to internal stakeholders regarding NBU and related technologies.
· Stay informed about the latest developments and best practices in Veritas NetBackup and related technologies.
· While experience with Veritas InfoScale is not required, awareness of its role in the de-clustering project within the organization is beneficial.
· Assist in other backup and recovery projects as needed.
Education
Bachelor’s or Master’s degree in Information Technology, Cybersecurity, Computer Science or related field
Qualifications
· Minimum of 5 years’ overall customer facing experience ideally providing enterprise-level technical support and advanced troubleshooting methodologies on Veritas NetBackup and Appliances or other BUR tools.
· Extensive experience with Veritas NetBackup, specifically with versions 8.3 and 10.3.
· Proven track record of performing NBU upgrades and managing NBU environments.
· Expert level knowledge in Veritas NetBackup Appliances (ideally Flex Appliances) required.
· Strong understanding of backup and recovery principles, practices, and technologies.
· Scripting knowledge for automating tasks
· Excellent troubleshooting and problem-solving skills.
· A strongly self-motivated person with the ability to work remotely with minimal supervision is a must.
· Due to frequent customer meetings, technical TOI’s, technical and political escalations, etc., exceptional verbal and written communications skills and being well organized are required.
· Exceptional presentation and a proactive customer service mentality is a must.
Preferred Experience not required:
· Experience with Veritas InfoScale is a plus.
· Experience/Knowledge with Veritas NBU Cloudscale is a plus
· Experience with Veritas FlexScale experience highly desired but not required
· Preferred Certifications such as Veritas Certified Professional (VCP), MCSE, VCAP, RHCE, and Any cloud certs ( Azure), etc. are a definite plus.
· Familiarity with cloud-based backup solutions and architectures.
Skills Matrix:
· Customer-facing experience providing enterprise-level technical support and advanced troubleshooting methodologies on Veritas NetBackup. Required 5 Years
· Extensive experience with Veritas NetBackup, specifically versions 8.3 and 10.3. Required
· Proven track record of performing NBU upgrades and managing NBU environments. Required
· Expert level knowledge in Veritas NetBackup Appliances (ideally Flex Appliances). Required
· Strong understanding of backup and recovery principles, practices, and technologies. Required
· Scripting knowledge for automating tasks. Required
· Experience with Veritas InfoScale. Highly desired
· Experience/Knowledge with Veritas NBU Cloudscale. Highly desired
· Experience with Veritas FlexScale experience. Highly desired
· Veritas Certified Professional (VCP), MCSE, VCAP, RHCE, or any cloud-related certifications. Highly desired
Flexible work from home options available.