Housing Coordinator

ORGANIZATION SUMMARY:
World Relief is a global Christian humanitarian organization that is fighting for change that lasts, right here in the U.S. and across the globe. We bring sustainable solutions to the world's greatest problems - disasters, extreme poverty, violence, oppression, and mass displacement. The organization is approximately 75 years old and has worked in over 100 countries around the world since its founding.
In the United States, we come alongside local churches, community organizations and hundreds of individual volunteers to support newly arriving refugee and other immigrant families. Today, we are proud to partner with over 6,000 local churches, and 95,000 volunteers globally to bring hope, healing and transformation to the most vulnerable.
POSITION SUMMARY:
Are you a person of compassion? An advocate for justice? Someone who stands up for the rights of the vulnerable and speaks out for the marginalized, the exploited and the forgotten? Do you believe in our calling as Christians to welcome the least of these and love our neighbor?
If you answered 'yes', to any of the above, World Relief, and millions of people around the world need you.
World Relief seeks a Housing Coordinator. This position has the primary responsibility of developing relationships with property owners and landlords to secure safe and affordable permanent housing for recently arrived refugees. This position will work closely with case managers to identify housing needs and may involve regular travel throughout San Diego and its surrounding areas. This position requires a highly motivated and organized individual who is adept at building relationships, multi-tasking, and utilizing a tracking system to keep up-to-date and accurate records.
Role & Responsibilities

• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Housing Research and Acquisition:

• Conduct research to identify available rental properties and apartments, ensuring they meet federal and local housing standards.
• Build relationships with property owners, landlords, and property management companies.

Housing Coordination:

• Coordinate with US-based relatives of incoming cases to secure housing.
• Negotiate lease terms, assist with lease signing, and ensure clients understand the lease agreement.

Financial Management:

• Collaborate with finance staff to secure security deposits and rent payments.
• Assist with utility hook-up and furniture set-up.

Case Management:

• Provide initial housing orientation to newcomers.
• Assist with housing-related case management tasks, such as home orientations and home visits.

Documentation and Reporting:

• Maintain accurate records and documentation, including updating a CRM with housing leads and documenting services to clients.
• Share reports and updates with relevant staff through weekly meetings.

Advocacy:

• Advocate on behalf of clients with landlords and property managers when maintenance issues persist.
• Represent World Relief on housing-related committees and meetings.

Community Outreach:

• Develop relationships with landlords and property management companies.
• Conduct outreach to potential new landlords and secure permanent or temporary housing for clients.

Collaboration:

• Collaborate with case managers, immigration legal staff, and other team members to ensure quality and timely housing needs are met.
• Participate in staff meetings, meetings with housing-related teams and working groups both locally and with Home Office.

Additional Tasks:

• Assist with applications for rental assistance, low-income housing, and Section 8.
• Collaborate with the Gift-In-Kind Coordinator on donation procedures.
• Liaise with local non-profits that provide home goods and furniture.
• Other related tasks as needed

Overall, the Housing Coordinator is responsible for finding and securing suitable housing for clients, ensuring they understand and comply with lease agreements, and providing ongoing support related to housing needs, when needed.
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Knowledge, Skills, & Abilities

• A desire to serve refugees and immigrants in support of the mission of World Relief.
• Ability to professionally represent World Relief to landlords, property managers and community organizations.
• Bachelor's degree preferred.
• Adaptable to frequently changing work environment.
• Demonstrated ability to work sensitively and effectively in cross-cultural settings.
• Good oral and written English communication skills.
• Intermediate computer skills

Requirements

• Mature and personal Christian faith
• Committed to the mission, vision, and values of World Relief
• Desire to serve and empower the Church to impact vulnerable communities
• Able to affirm and/or acknowledge World Reliefs Core Beliefs, Statement of Faith, Christian Identity and National Evangelicals For the Health of The Nation document
• Ability to prioritize, multi-task and organize in a fast-paced and fluid environment.
• Current driver's license and maintain a good driving record, and ability to pass motor vehicle record check.
• Intermediate computer skills, case noting in World Relief client software.
• Ability to meet physical requirements of the role, including driving between multiple sites, and carrying and lifting groceries and small furniture.

$23 - $23 an hour
World Relief offers a competitive benefits package (25 hours + per week):
- Medical, Dental, Vision
- Offer 16 company Paid Holidays + 4 additional Personal days per year!
- Paid Sick and Vacation Time
- Paid Parental Leave (12 weeks for qualified employees)
- FSAs: Medical & Dependent Care, & Commuter Funding
- Supplemental Life Insurance (employee, spouse, and children)
- Critical Illness, Hospital Indemnity, and Accident insurance policies
- Legal Shield Insurance
World Relief pays 100% for eligible employees:
- Group Term Life (employee, spouse, and children)
- Long Term & Short-term Disability
- Accidental Death and Dismemberment (AD&D)
- Long Distance Travel Insurance
- Employee Assistance Program (EAP)
World Relief - Retirement:
- 401K & Roth
- WR matches up to 4%, then an additional quarter percent up to 10%
- Eligibility: Full Time (40 hours per week) is eligible after 3 months of employment. Part time is eligible after 1000 hours in a year.
World Relief Discounts (Immediately Eligible):
- Verizon
- Pet Insurance through Nationwide
- Home and Auto insurance through Liberty Mutual
- Working Advantage Discount Program
- Active & Fit Gym Membership
World Relief is honored to be recognized with the Gold-level Cigna Healthy Workforce Designation for exceeding the core components of our well-being program including leadership and culture, program foundations and execution, and whole person health.
PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• While performing the duties of this job, the employee is required to have ordinary ambulatory skills sufficient to visit other locations
• The ability to stand, walk, stoop, kneel, crouch, and manipulate (lift, carry, move) light to medium weights of 10-15 pounds.
• Requires good hand-eye coordination, arm, hand and finger dexterity, including ability to grasp, and visual acuity to use a keyboard, operate equipment and read application information.
• The employee frequently is required to sit, reach with hands and arms, talk and hear.
WORK ENVIRONMENT:
• General office setting. World Relief also offers hybrid and remote schedules for limited positions.
• Great lengths of time working on computer, reading from computer screen, entering information, standing at copier or fax machine, and some time on the phone or in virtual meetings may be required.
• Year-end archiving activities involve repeated lifting and bending.
• Physical, emotional and intellectual demands
• Equipment used: Employee computer (desktop or laptop), printer, and copier.
• All of the above duties and responsibilities are essential job functions subject to reasonable accommodation. All job requirements listed indicate the minimum level of knowledge, skills and/or ability deemed necessary to perform the job proficiently. This job description is not to be construed as an exhaustive statement of duties, responsibilities or requirements. Individuals may be required to perform any other job-related instructions as requested by their supervisor, subject to reasonable accommodation. This position description is not all-inclusive and is always under review.
We are proud to be an EEO/AA employer M/F/D/V.
For World Relief staff, strong commitment to the mission, vision, and values of World Relief is essential, and Christian faith is a prerequisite for employment, based upon United States federal guidelines provided in Title VII of the Civil Rights Act of 1964.
Legal Background in the United States
World Relief is both an equal opportunity employer and a faith-based religious organization.World Relief strictly prohibits and does not tolerate unlawful discrimination against employees on the basis of person's race, color, sex, national origin, age, disability, genetic information, or any other characteristic protected under applicable federal, state, or local law, which does not conflict with the protections afforded World Relief as a faith-based employer.
In addition, physical or mental limitations will not be a factor in the application of World Relief's employment policies or employee practices, except for those situations in which occupational requirement make consideration of such factors necessary.
Pursuant to the Civil Rights Act of 1964, Section 702 (42 U.S.C. 2000e 1(a) World Relief has the right to, and does, hire only candidates who agree with World Relief's Statement of Faith.