GENERAL DESCRIPTION: Responsible for daily interaction with Val Verde County, Val Verde Regional Medical Center, Comstock School District and San Felipe Del Rio School District taxpayers in person, by mail and by telephone in the collection of current and delinquent tax payments. Responsibilities performed under the general supervision of the Chief Deputy of the ad valorem tax section of the office. SPECIFIC RESPONSIBILITIES: 1. Processing, auditing and posting to computer terminal both current and delinquent tax payments. 2. Accurately answer inquiries from the public in reference to historical rates, penalties and interest, tax suits and/or judgments, and property tax responsibilities. 3. Resolve taxpayer problems within realm of delegated authority. 4. Responsible for balancing cash drawer on a daily basis. 5. Perform close and continuous coordination with title companies, realtors, attorneys, mortgage companies, and savings and loan associations. May be accomplished in person, by mail or by telephone and requires substantial knowledge, tact, and self- control and ability to deal with the public in a diplomatic manner. 6. Issue alcoholic beverage permits and license and tax certificates. 7. Issue voter registration applications. 8. To accept written agreements from delinquent taxpayers as outlined under written policy of the Tax Collector. 9. Issuance of receipts of the vehicle inventory tax from dealers. 10. Fax and receive information. 11. Process and file voter registration applications from over the counter and mail as assigned by Chief Deputy. 12. Work the phone banks for elections as scheduled by the Chief Deputy. 13. Assist the Lead Deputy in mail-in payments and mailing of receipts as requested by Chief Deputy. 14. Work mail outs of yearly tax statements to mortgage companies, etc. as needed. 15. Regular attendance and timeliness are required. 16. Performs related work as required. (Position may not include all the duties listed, nor do the examples cover all the duties, which may be performed or supervised.) WORK EXPERIENCE REQUIREMENTS: Two years experience in related field. Must be knowledgeable of policies and procedures for implementation of Texas Property Tax Code, County policies, and Tax Office procedures which provide the maximum benefit to the taxpayer. Typing 45 to 55 WPM with high degree of accuracy, computer keyboard skills equivalent to typing skills or at least 45 WPM, 10-key by touch. Must have a thorough knowledge of the Texas Property Tax Code and familiarity with an automated collection environment. Needs to be familiar with Microsoft Word and Excel and Windows. EDUCATION REQUIREMENTS: High School Diploma, GED (General Equivalency Diploma).