Bankruptcy Specialist

Schedule: Monday - Friday 8:00am - 4:45pm
Our Mission is to help Members grow financially.
Our Vision is to be Members' First Choice for all Financial Services.
We can achieve these goals through our commitment to providing excellent service to our membership and our communities. And it all starts with YOU! We are looking for a service-minded individual to join our team in order to continue to provide the high-quality service our members expect from us.
Our full-time team members enjoy a wealth of benefits including employer-paid medical and dental insurance premiums, competitive pay, and a 401(k) plan with an employer match. The great service we provide to our Members is reflected in our team environment and the professional development opportunities our positions offer. People Helping People is what we do every day.
Submit your application to us today and let us be the First Choice for your new career journey!
About Us:
Knoxville TVA Employees Credit Union is a not-for-profit, Member-owned, and locally operated financial institution serving the financial needs of its communities of Membership. We have 25 locations throughout East Tennessee and we serve more than 264,000 Members. The Credit Union helps Members grow financially by offering a variety of accounts including: checking, savings and investments. Also offered are competitive loan rates on new and used autos and recreational vehicles, mortgages, personal loans and credit cards.
Pay: Starting Range is $21.00 - $23.00, depending on work experience
Benefits:

• Employer-paid health and dental insurance monthly premiums
• Accrual of PTO Leave
• Employer-matched 401k, 50% match up to 6% of employee contributions
• Employer-paid Group Life Insurance and Long-Term Disability benefits
• Potential bonus up to 11% of average salary over the past year based on Credit Union-wide goals
• Paid Holidays and Paid Training
• Potential pay increases through additional training opportunities
• Opportunity to earn incentive pay
• The ability to help serve your local community through our mindset of People Helping People!

PRIMARY RESPONSIBILITIES:
Receive and process bankruptcy notifications and court orders from all bankruptcy courts, attorneys, members, internet, and other sources.
Input and prepare Chapter 7 bankruptcy claims, reaffirmation agreements and supplemental forms. Correspond with attorneys who represent bankruptcy debtors.
Monitor and manage court deadlines associated with caseload.
Send and receive correspondence with attorneys and Trustees.
Use internet and electronic court systems associated with bankruptcies to perform tasks, including but not limited to, look up documents and payments, pull notices, orders and motions.
Review, update and perform maintenance on the core operating system, online banking system, collection system, work assigned bankruptcy collection queues and send notifications to various Credit Union departments and specified vendors of the bankruptcy filings and status.
Review any exceptions to the claims filed by the debtor's attorney and communicate with attorneys, trustees and other relevant parties to resolve exceptions.
Testify in legal proceedings on behalf of the Credit Union, when required.
Quote payoffs on any account included in bankruptcy, when appropriate, to members and staff.
Process attorney invoices for payment.
Update and distribute department reports and spreadsheets to reflect current status of bankruptcy claims.
Ensure sensitive and personal member information on Credit Union documentation is redacted prior to filing in court system.
Ensure compliance with Consumer Financial Protection Bureau (CFPB) guidelines, various state consumer protection laws, local bankruptcy rules and US Bankruptcy Court rules.
Follow all Credit Union policies, procedures, and regulations.
Represent the Credit Union in a professional manner (including but not limited to appearance, behavior, and performance).
Maintain regular and predictable attendance.
Work cooperatively with others.
All other duties as assigned.
QUALIFICATIONS:
Education/Experience - Two years of bankruptcy experience required. High school diploma or equivalent required.
Qualifications and Requirements - Individual must possess the knowledge skills and ability required to execute the essential functions in a satisfactory manner. Above average oral and written communication skills, and strong analytical skills.
Language - Ability to read and interpret documents such as operating instructions, and policies and procedures. Ability to write correspondence and use proper grammar, punctuation, and spelling. Ability to speak effectively before groups.
Mathematical - Ability to calculate figures and amounts such as interest and percentages. Ability to apply concepts such as fractions, percentages, and ratios to practical situations.
Reasoning - Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written or oral form.
Computer - Ability to operate computer applications including Word, Excel, and email. Proficient typing skills. Ability to operate other business equipment including adding machine, coin and money counting machines and telephone.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)