Case Manager - Charleston

Salary: $31,561.00 - $35,000.00 Annually
Location : Charleston County, SC
Job Type: Time Limited - Full-Time
Job Number: 108873
Agency: Clemson University
Opening Date: 05/09/2024
Closing Date: 5/9/2025 11:59 PM Eastern
Class Code:: GA4000
Position Number:: 108873
Normal Work Schedule:: Monday - Friday (8:30 - 5:00)
Pay Band: Band 4
Opening Date: 05/09/2024
EEO Statement: Equal Opportunity Employer
Agency Specific Application Procedures:: Please apply through the following link:
Veteran Preference Statement: South Carolina is making our Veterans a priority for employment in state agencies and institutions.
Job Responsibilities
JOB SUMMARY:
Under general supervision they will be responsible for the preparation of child support cases for Family court; performance of activities in the courtroom under the supervision of DSS attorneys; the follow-up on these cases, including parent locate and processing of interstate cases; and is responsible for providing general child support services to clients as required or needed. Other duties as assigned
JOB DUTIES:
30% - Essential - COMMUNICATIONS & CORRESPONDENCE
Communication with other units within the Office of Integrated Child Support Services and other components within the Department of Social Services; adds support order data to IVD system, as well as financial information to ensure distribution of collections.
25% - Essential - MAINTAINS & EVALUATES
Maintains case records, case narrative recordings written and electronically (into agency designated system) for documentation and auditing purposes as required by agency policy in a timely and accurate manner. Maintains control of assigned caseload; responsible for identifying and making recommendations on problems with the child support system and participating in the solutions. Examples of possible areas would be service of process and scheduling of cases.
25% - Essential - SERVICES & SUPPORT
Refers appropriate non-custodial parents to the SNAP Employment and Training program. Interprets child support services programs to clients, general public, and to the community as needed. Provides services in accordance to agency policy and procedure.
20% - Essential - PREPARES CASES & INTERVIEWS
Conducts interviews with custodial parents for paternity cases, interstate support cases, and other cases as necessary. Ensures personal identifying information (PII) is properly used, accessed, gathered, shared and disposed; protects the agency networks and applications by safeguarding systems, equipment and data. Other duties as assigned by supervision.
Minimum and Additional Requirements
MINIMUM REQUIREMENTS:
Education - High School or Equivalent - In clerical, administrative, social work, correctional, or business administration.
Work Exp 1+ years
Preferred Qualifications
PREFERRED REQUIREMENTS:
Education - Bachelor's Degree - In clerical, administrative, social work, correctional, or business administration.
Additional Comments
RESPONSIBILITIES
JOB KNOWLEDGE
Fundamental Job Knowledge - Fundamental working knowledge of concepts, practices and procedures and ability to apply in varied situations
SUPERVISORY RESPONSIBILITIES
No Supervisory Duties - Not responsible for supervising employees.
BUDGETARY RESPONSIBILITIES
No Budget Responsibilities - No fiscal responsibility for the department's budget.
PHYSICAL REQUIREMENTS:
20% - Stand for prolonged period
90% - Sit (stationary position) for prolonged period
10% - Walk or move about
10% - Ascend or descend (i.e. stairs, ladder)
90% - Communicate, converse, give direction, express oneself
5% - Move, transport, raise or lower
WORKING CONDITIONS:
10% - Noise
5% - Overnight Travel
WORK SCHEDULE:
Standard Hrs: 37.5
COMPENSATION INFORMATION
Expected Salary Range ($ 31,561.00 - $ 35,000.00)
Salary is dependent upon several factors including, but not limited to, a candidate's previous experience, knowledge, skills and performance in accordance with Clemson's
ESSENTIAL PERSONNEL LEVEL
Normal Operations
Required to follow emergency facility closure directives, and not normally expected work on-site during emergency situations.
JOB LOCATION:
Charleston, SC
APPLICATION DEADLINE:
Review of applications will begin immediately; but this position will remain posted until filled.
MILITARY AND VETERAN:
MILITARY EQUIVALENCY:
Clemson University is proud to allow educational equivalency for military technical certifications and trainings that directly relate to the job duties.
VETERAN PREFERENCE:
South Carolina is making our Veterans a priority for employment in state agencies and institutions.
State policy for veteran preference states that for qualifying, full-time permanent positions, a veteran applicant may receive preference if they meet the job's minimum qualifications, were discharged under honorable conditions from the military, and submit their DD-214 for confidential review by the Office of Human Resources.
To claim Veteran Preference for qualifying positions, email upon submission of your application.
CLOSING STATEMENT:
Clemson University is an AA/EEO employer and does not discriminate against any person or group on the basis of age, color, disability, gender, pregnancy, national origin, race, religion, sexual orientation, veteran status or genetic information.
Benefits for State Employees
The state of South Carolina offers eligible employees generous benefits, including health and dental insurance; retirement and savings plan options; and paid vacation and sick leave. Plus, work-life balance programs such as telecommuting and flexible work schedules are available to employees of some state agencies.
Insurance Benefits
Eligible employees may enroll in health insurance, which includes prescription coverage and wellness benefits. Other available insurance benefits include dental, vision, term life insurance, long term disability and flexible spending accounts for health and child care expenses.
Retirement Benefits
State employees are also offered retirement plan options, including defined benefit and defined contribution plans. Additionally, eligible employees may elect to participate in the South Carolina Deferred Compensation Program, which is a voluntary, supplemental retirement savings plan offering 401(k) and 457 plan options.
Workplace Benefits
State employees may also be eligible for other benefits, including tuition assistance; holiday, annual and sick leave; and discounts on purchases, travel and more.
Note: The benefits above are available to most state employees, with the exception of those in temporary positions. Employees in temporary grant and time-limited positions may be eligible for all, some or none of these benefits as benefits are associated with each position type. For these positions, contact the hiring agency to determine what benefits may be available.