Cafe Manager

Benefits:

• 401(k)

• Dental insurance

• Health insurance

• Paid time off

• Vision insurance

Responsibilities of the Café Manager include, but are not limited to:

• Suggesting new menu items based on customers' preferences and feedback.
• Identifying strategies to retain and attract customers.
• Providing exceptional customer service, including resolving complaints regarding food quality and customer service.
• Preparing weekly work schedules for staff and finding suitable replacements in case of staff absence.
• Ensuring that all café expenses are within budget and identifying ways to decrease operational costs.
• Receiving delivered café supplies and verifying that the correct items and quantities have been delivered.
• Taking inventory of café supplies and ordering new stock as needed.
• Recruiting, training, and supervising café staff.

Café Manager Requirements:

• High school diploma; a bachelor’s degree or certification in business administration or business management is advantageous.
• 2 to 5 years’ experience in a similar position in a fast casual food & beverage service operation.
• A food handler's license and ABC RBS certification.
• Sound knowledge of food health and safety regulations.
• Able to handle prolonged periods of standing.
• Ability to lift 15-50 pounds at a time.
• Ability to think on their feet, innovate, and resolve problems.
• Well-developed soft skills and people skills are highly desirable.
• Competent to remain calm under pressure.
• Excellent verbal and written communication skills.
• Exemplary management, communication, organizational, and time management skills.
• Ensure a safe, hygienic, healthy environment.
• Ensure complete compliance with all associated laws and regulations.
• Strong business acumen and able to innovate, improve, think ahead, and be keenly analytic.
• Carry out weekly analytics and submit reports, suggesting improvements.
• Willing and able to work on weekends, holidays, and evenings.
• Perform any other duties as assigned and deemed necessary by the company.

Vaccination is a requirement of the job, and accommodations due to disability or religious reasons will be evaluated in compliance with prevailing regulations.