Assistant Director, Mentorship & Engagement

Position Details

Job Title
ASST ALUMNI RELATIONS DIR

Position Number
8102709

Job Category
University Staff

Job Type
Full-Time

FLSA Status
Exempt

Campus
Chicago-Water Tower Campus

Department Name
ALUMNI & SPECIAL EVENTS

Location Code
ALUMNI RELATIONS (03602A)

Is this split and/or fully grant funded?
No

Duties and Responsibilities
Join us in building a hope-filled future for the next generation of Loyolans! The Mentorship and Engagement Team seeks a creative, energetic, and committed individual that will collaborate to expand access to mentorship across the Loyola University Chicago community. The Assistant Director provides day-to-day leadership and vision for the student and alumni/friend mentorship platform, LoyolaLinked, within their assigned school population(s). As part of LUC’s Jesuit tradition, mentorship is a key element of “care for the whole person” and plays a significant role in the success of the University’s strategic plan.

Successful mentoring programs help drive overall student success and play a valuable role in alumni engagement and fundraising. The mentorship model being employed through LoyolaLinked is to start students in their early college careers with ‘flash mentorship’ opportunities (one-time conversations with a mentor), and progress students into long-term, structured mentorship once they have more definitive career plans. In this role, the Assistant Director will manage formal mentorship programs within schools in addition to managing day-to-day components of the platform. The focus will be on students who want to deepen connections to alumni in their chosen career paths.

Reporting to the Sr. Associate Director of Mentorship & Engagement in Alumni Relations/Advancement and partnering closely with the assigned school administration, the Assistant Director plays a central role in creating and sustaining experiences that connect alumni and friends in a meaningful way to students and to their assigned schools. The position requires significant knowledge of professional development & mentoring trends and practices, marketplace and industry trends, as well as strong project management skills, interpersonal skills, data analysis and technology proficiencies.

• Manage all aspects of the sub-hubs (the term used to reference the school-specific platforms) including managing all account data, approving new users, liaising with the central hub to share best practices, and create a culture of assessment within the assigned schools while also providing necessary support to assigned school hubs.
• Partner with the Sr. Associate Director of Mentorship & Engagement and with Career Services to set the vision for mentorship while setting annual metrics (quantitative and qualitative) and benchmarks specific to the assigned sub hubs. Stay up-to-date on all aspects of the PeopleGrove software to serve as the campus expert on the capabilities and opportunities associated with mentoring.
• Monitor key performance indicators (KPI) using internal platform tools, including reports within Insights, Data Viewer, and Admin Dashboard tools.
• In collaboration with the administration in the assigned schools, establish and execute on a strategy to recruit and retain users of the platform.
• Collaborate with Information Technology Services (ITS) to ensure consistent updates of accurate user data as well as with Advancement Information Services (AIS) to facilitate proper cross platform connections between LoyolaLinked, the Advancement CRM, and other systems.
• With support of the Advancement team, actively recruit alumni to serve as mentors (and mentees when requested) as well as to partner with Alumni Relations leadership to identify opportunities to further engage alumni mentors.
• With support from University Marketing & Communications, Career Services and other student-facing departments as well as the schools, create and execute a marketing/communication plan to drive participants to the platform.
• Maintain a presence on PeopleGrove Administrators Community site to engage with PeopleGrove leaders at peer institutions.
• Collaborate with Advancement/Alumni Relations and partner schools/units to create and deploy effective communications utilizing the platform’s newsletter, survey, and form functions.
• In collaboration with the Sr. Associate Director and assigned school administrators, plan year-round in-person and virtual programming for users; Collaborate with campus partners.
• Participate in relevant peer-to-peer mentorship best practice-sharing events via conferences, webinars, professional memberships, etc.
• Performs other duties as required.

Minimum Education and/or Work Experience
Bachelor’s degree in related field and two-three years of experience with event planning and/or experience managing volunteer boards.

Qualifications

• Bachelor’s Degree.
• Minimum of two years of experience in project management, career services, alumni relations, public relations, communications or related field required.

Preferred Qualifications

• Prior experience in higher education or related field.
• Prior experience creating and leading large-scale mentorship initiatives.
• Prior experience with formal mentoring programs.
• Program planning and a history of collaboration across a large and complex institution.
• Proficiency with technology including digital platforms, videoconferencing, survey, and project management software. Strong project management, organizational, multi-tasking skills; ability to work autonomously, proactively take initiative, troubleshoot and resolve issues.
• Commitment to professional growth and continuous learning.
• Strong interpersonal, communications, and relationship-building skills to engage with diverse partners, volunteer leaders, faculty, staff, alumni, friends, vendors, and others to support and grow LoyolaLinked.
• Prepare clear, accurate, and timely communications to promote and inform various constituencies on the features and merits of LoyolaLinked (e.g., email messages, postings online discussions, events, agendas, meeting notes).
• Ability to work through complex issues requiring judgment and keeping confidential information.

Certificates/Credentials/Licenses
n/a

Computer Skills
Preferred skills include:

• Intermediate MS Office (Excel, PowerPoint)
• Analytics (Google, etc.)
• Canva
• Proficiency with fundraising database and technology

Supervisory Responsibilities
No

Required operation of university owned vehicles
No

Does this position require direct animal or patient contact?
No

Physical Demands
Repetitive Motions

Working Conditions
Irregular Hours

Open Date
10/22/2024

Close Date

Special Instructions to Applicants

Diversity and Inclusion Statement

Diversity, Equity, and Inclusion

As one of the nation’s largest Jesuit, Catholic universities, Loyola University Chicago fosters a transformative cultural experience that honors diversity, equity, and inclusion . We are committed to not only recruiting, but also retaining a diverse, mission driven workforce and enabling a culture of inclusiveness in an environment that values service excellence, stewardship, personal well-being, and professional development for all of our employees. Loyola University Chicago supports its staff and faculty with a wide array of affordable, comprehensive and competitive benefits centered on health and wellness, financial security, equity, and work-life balance. We actively seek those who wish to join our faculty, staff, and students in a community of diverse opinions, perspectives, and backgrounds supporting our Jesuit mission and striving toward the same goal of being persons for and with others.

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