WORKERS' COMPENSATION ANALYST

Salary: $95,693.00 - $121,500.00 Annually
Location : CITY OF LOS ANGELES, CA
Job Type: FULL-TIME
Job Number: 1774 OP 2024/05/17 C
Department: ALL DEPARTMENTS
Opening Date: 05/17/2024
DUTIES
Watch the video below for a personal invitation from the Workers' Compensation Division Chief to apply for this opportunity!
ANNUAL SALARY
$95,693 to $118,890
The salary in the Department of Water and Power is $97,801 to $121,500.
NOTES :

1. Annual salary is at the start of the pay range. The current salary range is subject to change. Please confirm the starting salary with the hiring department before accepting a job offer.
2. For information regarding reciprocity between the City of Los Angeles departments and LADWP, go to

ENJOY THE BENEFITS OF WORKING FOR THE CITY OF LOS ANGELES!
The City of Los Angeles offers a comprehensive package of pay, benefits, paid time off and workplace opportunities to help you get the most out of your career and life. Your paycheck is just part of your total compensation. Below are some of the benefits the City of Los Angeles offers:

• Competitive Health, Vision, and Dental Package

• Retirement (deferred compensation and pension

• Hybrid work schedule available

• Paid leave for jury or other civil duties

• Flexible Spending Account (medical and dependent care)

• Life Insurance

• Annual paid vacation accrual and floating holidays

• 14 paid holidays per year

• 40 hours of paid personal leave per year

• Annual paid personal (40 hours) and sick leave (96 hours)

• 9/80 work schedule available

• Employee Assistance Program

A Workers' Compensation Analyst administers Workers' Compensation benefits for injured employees; authorizes appropriate treatment and assures that treatment is prompt, adequate, and economical; interviews injured employees, physicians, and witnesses and does other field investigation work; and discusses cases with attorneys, physicians, representatives of employee groups, and other persons involved in Workers' Compensation.
REQUIREMENT(S)/MINIMUM QUALIFICATION(S)

1. One year of full-time paid experience as an indemnity claims examiner adjusting workers' compensation claims; or
2. Two years of full-time paid experience as a Workers' Compensation Claims Assistant with the City of Los Angeles.

PROCESS NOTES

1. Some positions may require a valid California driver's license. Candidates may not be eligible for appointment to these positions if their record within the past 36 months reflects three or more moving violations and/or at-fault accidents, or convictions of major moving violations (such as DUI).
2. A "Self-Insurance Administrator's Examination Certificate of Achievement" issued by the State of California (per California Code Regulations Section 15452) is desired. Some employees in the class of Workers' Compensation Analyst, Code 1774, who obtain a Self-Insurance Administrator's Examination Certificate of Achievement" issued by the State of California shall receive a biweekly bonus of $70.00. This bonus shall commence at the beginning of the payroll period next succeeding the date the employee presents proof of said Certificate of Achievement.

WHERE TO APPLY & APPLICATION DEADLINE
Applications will only be accepted on-line. When you are viewing the on-line job bulletin of your choice, simply scroll to the top of the page and select the "Apply" icon. On-line job bulletins are also available at
NOTE :
Applicants are urged to apply early to ensure you have time to resolve any technical issues you may encounter.
Applications will only be accepted on-line on the dates listed below:
Filing Period 1: From Friday, May 17, 2024 to Thursday, May 30, 2024
Filing Period 2: From Friday, May 16, 2025 to Thursday, May 29, 2025
This examination may close without prior notice at any time after a sufficient number of applications have been received. For administrative purposes, filing may close periodically and reopen the following day.
In accordance with Civil Service Rule 4.2, all applicants who apply may not be tested in this examination. To meet anticipated hiring needs, only a limited number of qualified applicants will be invited to participate in the selection process in the following order: 1) Los Angeles City Promotional applicants who meet the minimum requirements. You must have received a regular appointment to a City position or be on a reserve list to apply for this examination as a promotional candidate; 2) Applicants currently employed by the City of Los Angeles on a part-time or exempt basis who meet the minimum requirements; 3) Remaining applicants who meet the minimum requirements in sufficient numbers to meet hiring needs based on random sampling of those qualified candidates. Applicants not selected to be tested may re-apply in a subsequent filing period in order to be considered for that period's selection process.
SELECTION PROCESS
Examination Weight: Training and Experience Questionnaire . . . . . . .100%
The examination will consist entirely of an evaluation of training and experience, wherein candidates will be evaluated on their knowledge, experience, professional background, and personal qualifications and abilities. Emphasis may be placed on the following: Judgment and Decision Making; Analytical Ability; Customer Service; Written Communication; Job Knowledge; including knowledge of: State policies as they apply to workers' compensation benefits; mandatory benefit notices, payment methods, reimbursement requirements, collection agencies, and lien claimants; the California State Labor Code, as it relates to occupational injuries and workers' compensation claims; the Rules of the Workers' Compensation Appeals Board (WCAB); medical and anatomical terminology; the Permanent Disability Rating System; the Independent Medical Review (IMR), Utilization Review (UR), and Independent Bill Review (IBR) rules, regulations, and procedures as set forth by the Department of Industrial Relations Medical Unit; utilization review processes and guidelines; the principles related to agree to medical examiners (AME)/qualified medical examiners (QME)/Panel QME processes and protocols, time frames and processing; and other necessary skills, knowledge, and abilities.
The Training and Experience Questionnaire will be administered on-line. Candidates invited to participate in the examination will receive an e-mail from the City of Los Angeles outlining the specific steps on how to complete the on-line Training and Experience Questionnaire. Candidates that do not complete the on-line Training and Experience Questionnaire as required will not be considered further in this examination.
For candidates who apply between May 17, 2024 and May 30, 2024, it is anticipated that the Training and Experience Questionnaire will be administered between MONDAY, JULY 15, 2024 AND MONDAY, JULY 22, 2024.
For candidates who apply between May 16, 2025 and May 29, 2025, it is anticipated that the Training and Experience Questionnaire will be administered between MONDAY, JULY 14, 2025 AND MONDAY, JULY 21, 2025.
Training and Experience Questionnaires for all candidates who meet the requirements, and in accordance with Civil Service Rule 4.2 as stated above, will be submitted to an expert review panel for evaluation. The expert review panel will assign a numeric score to each candidate based on an assessment of each candidate's qualifications, as described on the candidate's Training and Experience Questionnaire. Unsolicited supplemental information will not be submitted to the expert review panel.
Additional job analysis information can be obtained by going to and clicking on Competencies under Workers' Compensation Analyst.
NOTES :

1. This examination is based on a validation study and as provided by Civil Service Commission Rule 4.20, the Training and Experience Questionnaire will not be subject to candidate inspection.
2. You may take the Workers' Compensation Analyst examination only once every 24 months under this bulletin. If you have taken any test parts listed in the selection process section of this bulletin during an open filing period in the Personnel Department within the last 24 months under this bulletin, you may not file for this examination at this time.
3. Applications are accepted subject to review to ensure that minimum qualifications are met. Candidates may be disqualified at any time if it is determined that they do not possess the minimum qualifications stated on this bulletin.
4. As a covered entity under the Fair Employment and Housing Act and Title II of the Americans with Disabilities Act, the City of Los Angeles does not discriminate on the basis of disability and upon request, will provide reasonable accommodations to ensure equal access to its programs, services, and activities. To request a disability accommodation, please complete the Disability Accommodation Form within 14 calendar days of the submittal of the City application. The Disability Accommodation Form can be obtained at
5. In conjunction with Civil Service Rules, applicants who are current eligible City employees or are on a reserve list will be considered Promotional candidates while all other applicants will be considered Open candidates.
6. The promotional list will ordinarily be used ahead of the open competitive list. However, if open competitive candidates receive a higher score, without military credits, than the highest available promotional candidate, after adding seniority credit at the rate of 0.25 of a point for each year of continuous City service, the Civil Service Commission, upon request of the appointing authority, may approve certification of such open competitive candidates ahead of the promotional candidates.
7. A final average score of 70% is required to be placed on the eligible list.
8. Your rank on the eligible list may change as scores of candidates from other administrations of this examination are merged onto one list.
9. Your name may be removed from the employment list after six (6) months.
10. In accordance with Civil Service Rule 4.24, review periods may be combined. Candidates in the examination process may file protests as provided in Sec. 4.20, 4.22, and 4.23 as applicable and within the required time frame; however, the Personnel Department may respond to and resolve protests prior to the establishment of the eligible list
11. For candidates seeking initial City employment, in accordance with Los Angeles City Ordinance 187134, information regarding COVID-19 vaccination requirements as conditions of employment may be found at:

Notice :
If you receive and accept an offer of employment to a regular position with the City of Los Angeles, your employee benefit coverage (including health and dental coverage, as well as life insurance) will commence approximately six weeks after your original appointment. Not all positions in the City receive benefit coverage; you should inquire regarding the availability of employee benefits prior to accepting a position. All City employees are required to be Disaster Service Workers.
THIS EXAMINATION IS TO BE GIVEN BOTH ON AN
INTERDEPARTMENTAL PROMOTIONAL AND AN OPEN COMPETITIVE BASIS
The City of Los Angeles does not discriminate on the basis of race, religion, national origin, sex, age, marital status, sexual orientation, gender identity, gender expression, disability, creed, color, ancestry, medical condition (cancer), or Acquired Immune Deficiency Syndrome.
AN EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER
For additional information and FAQs regarding the City's hiring process, please go to:
There are many things to consider in a new employer. Visit the following webpage to view benefits the City of Los Angeles offers its employees:
01
To be PROPERLY AND PROMPTLY notified of the status of my application, I UNDERSTAND that I MUST provide on my City application, the following information:
-Working E-mail address
-Telephone Number
-Official social security number
I UNDERSTAND that I MUST provide a working email address on my application where I will receive notifications regarding the status of my application and the selection process.
I UNDERSTAND that important information regarding the status of my application and the selection process will only be sent via E-MAIL to the email address I provided.
I UNDERSTAND that it is MY RESPONSIBILITY to ensure that the email address I provided is a working email and that I will check my email regularly to ensure I receive any communication as it relates to the examination promptly.
I UNDERSTAND that the City of Los Angeles Personnel Department is NOT RESPONSIBLE for any lost or redirected emails and that it is MY RESPONSIBILITY to add to my email contact list to avoid email notifications related to this examination from being classified as "spam" or "junk" mail.

• I have read these statements to their fullest and will provide a working e-mail address on my application in order to receive status of my application regarding this examination.

02
I UNDERSTAND that I am required to describe, IN DETAIL, my appropriate qualifying experience in the Work Experience Section of my application.
I UNDERSTAND that, if qualifying with my City experience, that I MUST indicate my appropriate job classification in my work history and NOT ANY WORKING TITLE that I believe is designated to me.
I UNDERSTAND that if I attach a resume and/or cover letter IN LIEU of completing the Work Experience Section, my application is INCOMPLETE and WILL NOT be considered for this examination, and my application WILL NOT be further processed.
In addition to including my qualifying experience, I UNDERSTAND that I should list ALL jobs, regardless of duration, including part-time jobs, military service and any periods of unemployment during my entire work history.

• I have read these statements to their entirety and understand them completely and to their fullest.

03
I am currently:

• A City of Los Angeles employee having received a regular appointment.
• An exempt or emergency City of Los Angeles employee, but have civil service status.
• An exempt or emergency City of Los Angeles employee, without receiving civil service status.
• A City of Los Angeles employee in a temporary training position.
• A City of Los Angeles employee on a part-time basis.
• On a regular reserve list for the City of Los Angeles.
• Not employed with the City of Los Angeles.

04
REQUIREMENT #1:
I have the following amount of full-time paid experience as an indemnity claims examiner adjusting workers' compensation claims :
NOTE: You MUST provide detailed information regarding this experience in the work history section of your application. Failure to provide this information may result in your disqualification from this examination.

• Between 1 month and 11 months
• 12 months or more
• NONE OF THE ABOVE

05
REQUIREMENT #1:
For the experience that you are claiming in the previous question, please enter your job title(s) and employer(s) where you obtained this experience.
Example: Indemnity Claims Examiner - ABC Company
If you are not applying under Requirement #1, enter "N/A."
06
REQUIREMENT#1:
The work experience that I am claiming as an indemnity claims examiner adjusting workers' compensation claims, includes the following (Select all that apply):

• Independent analysis of workers' compensation claims
• Investigation of workers' compensation claims
• Adjusting of workers' compensation claims
• Analysis of AOE/COE facts
• Eligibility determinations
• Authorization of medical treatment beyond first aid
• Recommendation of settlements
• Rating permanent disability cases
• NONE OF THE ABOVE

07
REQUIREMENT #1:
For the experience that you are claiming in the previous three questions, please describe your experience adjusting workers' compensation claims.
If you are not applying under Requirement #1, enter "N/A."
08
REQUIREMENT #2:
I have the following amount of full-time paid experience as a Workers' Compensation Claims Assistant with the City of Los Angeles :

• Between 1 month and 23 months
• 24 months or more
• NONE OF THE ABOVE

09
RETAKE RESTRICTION
I have taken the Workers' Compensation Analyst examination in the past 24 months under this bulletin:
NOTE: You may take the Workers' Compensation Analyst examination only once every 24 months under this bulletin. If you have taken any test parts listed in the selection process section of this bulletin during an open filing period in the Personnel Department within the last 24 months under this bulletin, you may not file for this examination at this time.

• Yes, I have taken the Workers' Compensation Analyst examination in the past 24 months under this bulletin.
• No

10
IMPORTANT NOTE: I have read the above questions carefully and answered each one accurately. I understand that if I do not provide correct information that my application will be disqualified and will not be considered further for this examination.
I understand that if I submit more than one application, my newest application will be considered and all others will be considered duplicates and will not be reviewed.
You should include in the work experience section of your application any jobs you wish to be considered as you will be unable to add or change your information after submission .

• Yes, I have read the above statements carefully and understand them to their fullest.

Required Question