Job Summary
Responsible for effectively directing and managing the sales of integrated communication structure to enterprise customers such as multi-site regional businesses or national accounts in an effort to maximize sales revenues and meet corporate objectives on a consistent basis. Provides leadership and direction for diverse and complex functions. Contributes to the development of the organization's business strategy. Interprets business strategy and develops organizational objectives to align with this strategy. Typically manages multiple teams of professionals.
Core Responsibilities
- Establishes a consultative business-to-business sales culture through strong leadership and coaching.
- Maintains excellent knowledge of Company's products/services, pricing practices and selling skills to effectively direct regional sales deployment of new products and services that target the enterprise segment.
- Monitors reports and manages monthly, quarterly and annual sales results, other activity and performance measures. Presents results if needed.
- Ensures the implementation of improvements in business processes yielding increased sales performance and/or operational efficiency through excellent time management, decision-making and human relations skills.
- Monitors Business Services Enterprise sales channels within budgeted sales and expense targets.
- Establishes and cultivates effective business relationships, both cross-functionally and with Division and Corporate Business Services teams and with internal organizations to ensure maximum effectiveness of the sales organization.
- Develops seminars, sale incentive plans and other strategies to achieve business unit objectives. Exhibits excellent written and oral communications, interpersonal skills and planning, presentation and organizational skills.
- Evaluates effectiveness of subordinates and implements necessary changes. Addresses personnel issues/performance issues in accordance with Company policy.
- Consistent exercise of independent judgment and discretion in matters of significance.
- Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.
- Other duties and responsibilities as assigned.
Employees at all levels are expected to:
- Understand our Operating Principles; make them the guidelines for how you do your job.
- Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
- Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
- Win as a team - make big things happen by working together and being open to new ideas.
- Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
- Drive results and growth.
- Respect and promote inclusion & diversity.
- Do what's right for each other, our customers, investors and our communities.
Disclaimer:
- This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.
Skills:
Sales Performance; Strategic Objectives; Sales Results; Business Sales
Education
Bachelor's Degree
While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.
Relevant Work Experience
10 Years +
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