Business Development Representative Home Care

Are you passionate about making a difference in your work? Do you want to help others, especially seniors and veterans? This could be your next career opportunity if you are a sales professional or want to transition into the growing healthcare services sector. We seek a driven businessdevelopment sales professional to help develop referral networks, educate patients and families, and make a significant impact. If this resonates with you, we would love to hear from you.

Responsibilities and Key Performance Indicators:

• \- Grow business by 8-10% annually
• \- Set appointments and host regular educational meetings with families, surviving spouses, and support groups in the community on long-term care and aging
• \- Conduct 30-35 in-person (or Zoom) visits per week
• \- Nurture 20-25 key referral sources monthly
• \- Send regular notes, emails, and texts with updates and thank-you/follow-ups
• \- Build a base of new referral sources and contacts in the senior community (3-5 per month)
• \- Distribute collateral materials and approved content monthly via email
• \- Visit all new clients within 60 days and assist operations with customer service matters.

Job Responsibilities:

• Establish an annual plan and actively use it as a working tool, revisiting it quarterly
• Track all referrers, activities & notes in a CRM system
• - Ensure data is reliable, usable, understandable, and measurable
• Participate in all scheduled quarterly staff meetings.
• Perform all phases of sales & business development activities for assigned territories
• Analyze client needs, make presentations, conduct in-home assessments, potential POC visits, and follow up as necessary
• Report activities, progress, results, and pipeline to the supervisor weekly
• Have regular meetings with the owner to discuss successes, challenges, and opportunities and review the schedule/calendar and results
• Develop an annual plan each fall with the owner and GM, revisiting it quarterly

Required Skills:

• High energy level
• Excellent interpersonal skills
• Strong relationship builder
• Exceptional customer service skills
• High integrity and ability to maintain a high level of confidentiality
• Effective written communication
• Time management skills
• Good organizational skills
• Basic computer skills in a Microsoft Windows/Office environment

Key Success Factors:

• Positive, upbeat, professional business image
• Knowledge of services, scheduling, operations, and billing
• Ability to influence others and ask for the business effectively
• Ability to actively listen, consult, and connect with clients and families
• Ability to communicate information and ideas in person or in writing
• Sustained energy and focus on results
• Collaborative, a strong team player, and a contributor