The Center for Social Concern (CSC) at Johns Hopkins University fosters a lifelong commitment to active citizenship through education, action, and reflection. Working toward this mission, the CSC seeks a Community Data Specialist who will play a critical role in managing student and community data, preserving the historical narrative of the CSC’s engagement with local partners, and preserving the historical narrative of the CSC students’ impact on the surrounding neighborhoods. The Community Data Specialist will manage quantitative and qualitative data about the Center for Social Concern’s community engagements. This includes leveraging platforms such as Hopkins Engage to track community engagement data, preserving the history of the Center and its relationships with surrounding neighborhoods, and creating an archive of this data. The role also involves establishing robust quantitative and qualitative methods including, but not limited to, pre and post-surveys, multimodal data collection and storytelling, community archival practices, and creating metrics to evaluate the CSC's impact on the local community. This position is crucial to maintain and share the historical and present-day story of the Center for Social Concern’s student engagement in the community.
Specific Duties & Responsibilities
Hopkins Engage (50%)
- Responsible for working alongside the integrated Hopkins Engage Committee to plan and implement student, staff, and partner training, while providing organizational support to the committee members.
- Support, build, and implement a strategy for the CSC, campus, student, and community partner onboarding.
- Support, collaborate, and advise campus and higher education professionals on platform buildouts.
- Provide weekly/monthly product feedback and requests to Give Pulse as needed.
Compliance and Operations (30%)
- Work closely with CSC staff members to ensure programming complies with university risk management policies, guidelines, and protocols.
- Serve as the liaison for JHU General Counsel, Risk Management, and Student Affairs compliance teams as necessary.
- Create a centralized process to manage and track student compliance trainings across a variety of platforms.
- Support the development and tracking of operational excellence within departmental programs, operations, and initiatives.
- Consistently evaluate and revise systems for implementation of best practices within the CSC.
- Record and document standard operating procedures in a centralized location, sharing with staff as needed.
Data Management and Archiving (10%)
- Develop and maintain a digital archive that captures the history of the Center for Social Concern, its programs, and its relationships with local neighborhoods.
- Establish a tagging system and naming conventions for the digital archive.
- Liaise with the appropriate internal and community partners to integrate these documents into existing collections.
Research and Documentation (10%):
- Conduct research on the history of the CSC's community engagement, focusing on key neighborhoods and organizations in the area.
- Transcribe, code, and analyze focus group and interview data.
- Create multimodal (film, podcast, photographic, etc.) products to aid broad CSC storytelling for student and community stakeholders, especially for milestone program anniversaries.
- Collaborate with stakeholders to ensure the archive is comprehensive and accessible.
- Support the development of surveys and other forms of quantitative data collection and analysis tools as necessary.
Knowledge, Skills and Abilities
- Excellent project management and organizational skills.
- Strong understanding of data management, archiving, and historical documentation.
- Strong interpersonal and communication skills.
- Familiarity with community organizations and history in Baltimore.
- Experience working with archival systems and libraries.
- Strong ability to work collaboratively across university departments and with diverse community stakeholders.
- Experience using customer relationship management (CRM) databases such as Salesforce, GivePulse, or similar platforms for data management and community engagement tracking.
Minimum Qualifications
- Bachelor’s Degree.
- Minimum of 3 years of experience in a related field (higher education, operations management, community engagement, or archival research).
- Additional education may substitute for required experience and additional related experience may substitute for required education, to the extent permitted by the JHU equivalency formula.
Preferred Qualifications
Classified Title: Community Programs Specialist
Job Posting Title (Working Title): Community Data Specialist
Role/Level/Range: ATP/03/PB
Starting Salary Range: $46,200 - $80,800 Annually ($55,000 targeted; Commensurate with experience)
Employee group: Full Time
Schedule: Mon - Fri / 08:30am - 05:00pm
Exempt Status: Exempt
Location: Hybrid/Homewood Campus
Department name: Center for Social Concern
Personnel area: University Student Services