Benefits Specialist

San Francisco, California, United States of America

At Lockton

We’re passionate about helping our people achieve their ultimate potential. Our people are curious, action-oriented and always striving to make ourselves and those around us better. We’re active listeners working to ensure understanding and problem solvers developing innovative solutions. If you can see yourself delivering excellent service to clients, giving back to our communities and being a part of our caring culture, you belong here.

Business unit

West Series

$62,400-$66,000

Schedule

Full-time

Job type

Standard

Workplace

Hybrid

Your Responsibilities

Job Summary: The Benefits Specialist position is designed to give college graduates a pathway to becoming successful benefits consultants. The twelve-month program provides a broad range of learning experiences. Through a mix of mentoring and “hands-on” work each individual will have the opportunity to become an Analyst upon successful completion.

Responsibilities:

1. Assists in the servicing of a designated book of business as relating to marketing, claims, and administration.
2. Researches issues’ root cause, implements, and resolves policy related issues.
3. Recommends and implements potential enhancements or improvements to processes, products, and/or policies with oversight from senior team members.
4. Assists in the preparation of financial models and reports for Client and senior staff, provides interpretation and implication of analysis, as well as recommendations.
5. Conducts, creates, and interprets benefit benchmarking studies, design plan comparison reports, and Client marketing materials.
6. Interprets Clients’ current coverage plan and identifies and recommends opportunities to expand lines of coverage.
7. Participates in negotiations with carriers for new and renewal quotes.
8. Assists in interpreting and evaluating plan offerings to ensure adequate coverage for Client’s identified risk tolerance.
9. Establishes and maintains relationships and interfaces with Clients, carriers, and other vendors.
10. Identifies gaps in coverage or cross-sell opportunities and provides related recommendations to senior team members.
11. Researches industry trends and Carrier product offerings, emerging trends.
12. Supports team in tracking project progress and timelines, maintaining client files, populating and maintaining open item trackers.
13. Provides management for client information, interfaces with others where appropriate.
14. Understands governmental compliance/regulations to educate Clients.
15. Performs other responsibilities and duties as needed.

Qualifications

Qualifications:

1. Bachelor’s Degree in Business Administration or related field and/or years of experience equivalent.
2. Strong knowledge of Microsoft Office Suite (Word, Outlook, Excel, and PowerPoint).
3. Strong verbal and interpersonal communication skills required.
4. Ability to complete continuing education requirements as needed.
5. Ability to attend company, department, and team meetings as required, including industry training sessions.
6. Ability to comply with all company policies and procedures, proactively protecting confidentiality of Client and company information.
7. Ability to efficiently organize work and manage time to meet deadlines.
8. Ability to travel by automobile and aircraft.
9. Ability to use office equipment such as a computer, keyboard, calculator, and photocopier.
10. Ability to work on a computer for a prolonged amount of time.
11. Ability to work outside of normal business hours as needed.
12. Legally able to work in the United States.

Equal Opportunity Statement

Lockton Companies is proud to provide everyone an equal opportunity to grow and advance. We are committed to an inclusive culture and environment where our people, clients and communities are treated with respect and dignity.

About Lockton

Lockton is the largest privately held independent insurance brokerage in the world. Since 1966, our independence has allowed us to serve our clients, take care of our people and give back to our communities. As such, our 10,000+ Associates doing business in over 100 countries are empowered to do what’s right every day.

How We Will Support You

At Lockton, we empower you to be true to yourself in all that you do. Your success is our success, and we provide opportunities to help you grow and create a rewarding career path, however you envision it.