Company:
State of Pennsylvania
Location: Dauphin
Closing Date: 29/10/2024
Hours: Full Time
Type: Permanent
Job Requirements / Description
Salary: $44,890.00 - $67,678.00 Annually
Location : Dauphin County, PA
Job Type: Civil Service Permanent Full-Time
Job Number: CS-2024-95475-05630
Department: Public School Employees' Retirement System
Division: PS Hmn Res Off
Opening Date: 10/15/2024
Closing Date: 10/28/2024 11:59 PM Eastern
Job Code: 05630
Position Number: 50658059
Union: Non Union
Bargaining Unit: A3
Pay Group: ST05
Bureau / Division Code: 1131
Bureau / Division: PS Hmn Res Off
Worksite Address: 5 North 5th Street
City: Harrisburg, Pennsylvania
Zip Code: 17101
Contact Name: Doris Coomes
Contact Phone: 717.720.4738
Contact Email:
THE POSITION
This position performs a wide variety of support functions across a broad spectrum of human resources programs for the Public School Employees' Retirement System (PSERS). Primary responsibilities include serving as an agency Time Advisor; coordinating the Employee Performance Review program; maintaining Official Personnel Files (OPFs); answering e-mails from the HR Resource Account and responding to a variety of inquiries; tracking, reviewing, and logging receipt of a wide variety of documents; and providing ad hoc assistance. This position will also assist the Deputy Executive Director of Administration with general secretarial work on an as-needed basis.
This position is in Harrisburg, Dauphin County, Pennsylvania, for which the incumbent must maintain permanent Commonwealth residency. The employer will not pay for relocation, housing, or travel expenses. This position is part-time telework optional. You will be required to report to the headquarters office in Harrisburg on an occasional schedule.
DESCRIPTION OF WORK
This position acts as an agency time advisor, which includes leave guidance, overtime coding, tracking office closings, and temporary work out-of-class (TWOC) assignments. Will be responsible for the Employee Performance Review Program, tracking due dates, sending notices to supervisors, and working with the Training Officer as needed for corrective action. This employee will also be the Official Personnel File coordinator.
Interested in learning more? Additional details regarding this position can be found in the position description.
This position is identified as essential (level 2). As such, the incumbent may be required to report to or remain at work when there is a declaration of an office closing, emergency, or disaster. This position has a high level of decision-making responsibility for the agency and/or the incumbent's assigned area and may be involved in discussions during an office closing, emergency, or disaster to determine whether any critical business functions must continue at the time of the declaration. Therefore, this position must be available or reachable by telephone twenty-four hours a day, seven days a week.
Work Schedule and Additional Information:
QUALIFICATIONS
Minimum Experience and Training Requirements:
The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.
EXAMINATION INFORMATIONYou may only apply/test once for this posting. Your results will be provided via email.
Learn more about our Total Rewards by watching this short !
See the total value of your benefits package by exploring our
Health & Wellness
We offer multiple health plans so our employees can choose what works best for themselves and their families. Our comprehensive benefits package includes health coverage, vision, dental, and wellness programs.*
Compensation & Financial Planning
We invest in our employees by providing competitive wages and encouraging financial wellness by offering multiple ways to save money and ensure peace of mind including multiple retirement and investment plan options.
Work/Life Balance
We know there's more to life than just work! Our generous paid leave benefits include paid vacation, paid sick leave, eight weeks of paid parental leave, military leave, and paid time off for most major U.S. holidays, as well as flexible work schedules and work-from-home opportunities.*
Values and Culture
We believe in the work we do and provide continual opportunities for our employees to grow and contribute to the greater good. As one of the largest employers in the state, we provide opportunities for internal mobility, professional development, and the opportunity to give back by participating in workplace charitable giving.
Employee Perks
Sometimes, it is the little "extras" that make a big difference. Our employees receive special employee-only discounts and rates on a variety of services and memberships.
For more information on all of these Total Rewards benefits, please visit and click on the benefits box.
*Eligibility rules apply.
01
Have you been employed by the Commonwealth of Pennsylvania as a Human Resource Assistant 1 for one or more years full-time?
If you are claiming experience in the above question, please list the employer(s) where you gained this experience in the text box below. The employer(s) and a description of the experience must also be included in the appropriate sections of your application if you would like the experience to be considered in the eligibility decision. If you claimed you do not have experience, type N/A in the text box below.
03
How much full-time clerical or other comparable experience do you possess?
04
If you are claiming experience in the above question, please list the employer(s) where you gained this experience in the text box below. The employer(s) and a description of the experience must also be included in the appropriate sections of your application if you would like the experience to be considered in the eligibility decision. If you claimed you do not have experience, type N/A in the text box below.
05
How much full-time beginning level paraprofessional human resource or equal opportunity experience do you possess?
06
If you are claiming experience in the above question, please list the employer(s) where you gained this experience in the text box below. The employer(s) and a description of the experience must also be included in the appropriate sections of your application if you would like the experience to be considered in the eligibility decision. If you claimed you do not have experience, type N/A in the text box below.
07
How many semester credits of college coursework have you completed?If you are claiming credits/degree, you must upload a copy of your college transcript(s) for this education to be considered in the eligibility decision. Unofficial transcripts are acceptable. You must attach your transcript(s) prior to the submission of your application by using the "Attachments" tab on the left. You will not be able to add a transcript(s) to the application after it has been submitted.
If your education was acquired outside of the United States, you must upload a copy of your foreign credential evaluation report. We can only accept foreign credential evaluations from organizations that are members of the National Association of Credential Services (NACES). A list of current NACES members can be found by visiting and clicking the Evaluation Services Link.
For additional information on foreign education credentials, please visit and click on Other Information.
You must attach your documentation prior to the submission of your application by using the "Attachments" tab on the left. You will not be able to add a document to the application after it has been submitted.
08
Have you successfully completed six or more semester credits of college coursework in criminal justice; communications; journalism; law enforcement; policy; regulatory affairs; history; sociology; American studies; African-American studies; political science; racial justice; diversity, equity, and inclusion; human resources; public, business, or hospital administration; labor or industrial relations; industrial engineering; management; any field of psychology (industrial/organizational, assessment, educational, applied, etc.); any field of law (pre-law, employment, criminal, corporate, etc.); educational or vocational counseling; or other fields closely related to human resources? If you are claiming credits/degree, you must upload a copy of your college transcript(s) for this education to be considered in the eligibility decision. Unofficial transcripts are acceptable. You must attach your transcript(s) prior to the submission of your application by using the "Attachments" tab on the left. You will not be able to add a transcript(s) to the application after it has been submitted.
If you answer "Yes" to this question based on education acquired outside of the United States, you must upload a copy of your foreign credential evaluation report. We can only accept foreign credential evaluations from organizations that are members of the National Association of Credential Services (NACES). A list of current NACES members can be found by visiting and clicking the Evaluation Services Link.
For additional information on foreign education credentials, please visit and click on Other Information.
You must attach your documentation prior to the submission of your application by using the "Attachments" tab on the left. You will not be able to add a document to the application after it has been submitted.
09
You must complete the supplemental questions below. These supplemental questions are the exam and will be scored. They are designed to give you the opportunity to relate your experience and training background to the major activities (Work Behaviors) performed in this position. Failure to provide complete and accurate information may delay the processing of your application or result in a lower-than-deserved score or disqualification. You must complete the application and answer the supplemental questions. Resumes, cover letters, and similar documents will not be reviewed for the purposes of determining your eligibility for the position or to determine your score.
All information you provide on your application and supplemental questions is subject to verification. Any misrepresentation, falsification or omission of material facts is subject to penalty. If requested, you must provide documentation, including names, addresses, and telephone numbers of individuals who can verify the validity of the information you provide in the application and supplemental questions.
Read each question carefully. Determine and select which "Level of Performance" most closely represents your highest level of experience/training. List the employer(s)/training source(s) from your Work or Education sections of the application where you gained this experience/training. The "Level of Performance" you choose must be clearly supported within the description of the experience and training information entered in your application or your score may be lowered. In order to receive credit for experience, you must have worked in a job for at least six months in which the experience claimed was a major function.
If you have read and understand these instructions, please click on the "Yes" button and proceed to the exam questions.
If you have general questions regarding the application and hiring process, please refer to our
WORK BEHAVIOR 1 - WRITTEN COMMUNICATION
Prepare information for monthly and other reports, status updates, letters, memoranda, and procedures, in order to record information, respond to correspondence, or disseminate information. Format document submissions for review, approval, and distribution to personnel.
Levels of Performance
Select the "Level of Performance" which best describes your claim.
In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, type N/A in the box below.
12
If you have selected the level of performance pertaining to college coursework, please provide your responses to the items listed below. If you indicated you have no education/training related to this work behavior, type N/A in the text box below.
13
WORK BEHAVIOR 2 - TECHNICAL ASSISTANCE
Communicates verbally and in writing with prospective and current employees, Human Resource staff members, and other agency personnel to explain applicable laws, regulations, policies, and procedures. Provides guidance and information to interested parties on a variety of talent management subjects. Utilizes customer service skills when dealing with adversarial situations and difficult personalities.
Levels of Performance
Select the "Level of Performance" which best describes your claim.
In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, type N/A in the box below.
15
If you have selected the level of performance pertaining to college coursework, please provide your responses to the items listed below. If you indicated you have no education/training related to this work behavior, type N/A in the text box below.
16
WORK BEHAVIOR 3 - RESEARCH AND DOCUMENTATION
Conducts research by gathering, analyzing, and interpreting information related to talent management and staffing complement topics. Research and provide information to assist in special projects and reports as needed.
Levels of Performance
Select the "Level of Performance" which best describes your claim.
In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, type N/A in the box below.
18
If you have selected the level of performance pertaining to college coursework, please provide your responses to the items listed below. If you indicated you have no education/training related to this work behavior, type N/A in the text box below.
19
WORK BEHAVIOR 4 - ANALYZING INFORMATION
Reviews and analyzes records, documents, transactions, reports, lists, referrals, etc., to assist in the determination of their accuracy or impact on talent management matters and communicates findings in order that adjustments or corrections are addressed.
Levels of Performance
Select the "Level of Performance" which best describes your claim.
20
In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, type N/A in the box below.
21
If you have selected the level of performance pertaining to college coursework, please provide your responses to the items listed below. If you indicated you have no education/training related to this work behavior, type N/A in the text box below.
Required Question
Location : Dauphin County, PA
Job Type: Civil Service Permanent Full-Time
Job Number: CS-2024-95475-05630
Department: Public School Employees' Retirement System
Division: PS Hmn Res Off
Opening Date: 10/15/2024
Closing Date: 10/28/2024 11:59 PM Eastern
Job Code: 05630
Position Number: 50658059
Union: Non Union
Bargaining Unit: A3
Pay Group: ST05
Bureau / Division Code: 1131
Bureau / Division: PS Hmn Res Off
Worksite Address: 5 North 5th Street
City: Harrisburg, Pennsylvania
Zip Code: 17101
Contact Name: Doris Coomes
Contact Phone: 717.720.4738
Contact Email:
THE POSITION
This position performs a wide variety of support functions across a broad spectrum of human resources programs for the Public School Employees' Retirement System (PSERS). Primary responsibilities include serving as an agency Time Advisor; coordinating the Employee Performance Review program; maintaining Official Personnel Files (OPFs); answering e-mails from the HR Resource Account and responding to a variety of inquiries; tracking, reviewing, and logging receipt of a wide variety of documents; and providing ad hoc assistance. This position will also assist the Deputy Executive Director of Administration with general secretarial work on an as-needed basis.
This position is in Harrisburg, Dauphin County, Pennsylvania, for which the incumbent must maintain permanent Commonwealth residency. The employer will not pay for relocation, housing, or travel expenses. This position is part-time telework optional. You will be required to report to the headquarters office in Harrisburg on an occasional schedule.
DESCRIPTION OF WORK
This position acts as an agency time advisor, which includes leave guidance, overtime coding, tracking office closings, and temporary work out-of-class (TWOC) assignments. Will be responsible for the Employee Performance Review Program, tracking due dates, sending notices to supervisors, and working with the Training Officer as needed for corrective action. This employee will also be the Official Personnel File coordinator.
Interested in learning more? Additional details regarding this position can be found in the position description.
This position is identified as essential (level 2). As such, the incumbent may be required to report to or remain at work when there is a declaration of an office closing, emergency, or disaster. This position has a high level of decision-making responsibility for the agency and/or the incumbent's assigned area and may be involved in discussions during an office closing, emergency, or disaster to determine whether any critical business functions must continue at the time of the declaration. Therefore, this position must be available or reachable by telephone twenty-four hours a day, seven days a week.
Work Schedule and Additional Information:
- Full-time employment
- Work hours are 8:00 AM to 4:00 PM, Monday - Friday, with a 30-minute lunch.
- Telework: You may have the opportunity to work from home (telework) part-time. In order to telework, you must have a securely configured high-speed internet connection and work from an approved location inside Pennsylvania. If you are unable to telework, you will have the option to report to the headquarters office in Harrisburg.
- Salary: In some cases, the starting salary may be non-negotiable.
- You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.
QUALIFICATIONS
Minimum Experience and Training Requirements:
- One year as a Human Resource Assistant 1 (Commonwealth title); or
- One year of clerical or other comparable experience and one year of beginning level paraprofessional human resource or equal opportunity work; or
- An equivalent combination of experience and training.
- You must meet the PA residency requirement. For more information on ways to meet PA residency requirements, follow the link and click on Residency.
- You must be able to perform essential job functions.
- Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).
- If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable.
- Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted.
- Failure to comply with the above application requirements may eliminate you from consideration for this position.
- Pennsylvania law (51 Pa. C.S. §7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to and click the Veterans' Preference tab or contact us at
- 711 (hearing and speech disabilities or other individuals).
The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.
EXAMINATION INFORMATION
- Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam).
- Your score is based on the detailed information you provide on your application and in response to the supplemental questions.
- Your score is valid for this specific posting only.
- You must provide complete and accurate information or:
- your score may be lower than deserved.
- you may be disqualified.
Learn more about our Total Rewards by watching this short !
See the total value of your benefits package by exploring our
Health & Wellness
We offer multiple health plans so our employees can choose what works best for themselves and their families. Our comprehensive benefits package includes health coverage, vision, dental, and wellness programs.*
Compensation & Financial Planning
We invest in our employees by providing competitive wages and encouraging financial wellness by offering multiple ways to save money and ensure peace of mind including multiple retirement and investment plan options.
Work/Life Balance
We know there's more to life than just work! Our generous paid leave benefits include paid vacation, paid sick leave, eight weeks of paid parental leave, military leave, and paid time off for most major U.S. holidays, as well as flexible work schedules and work-from-home opportunities.*
Values and Culture
We believe in the work we do and provide continual opportunities for our employees to grow and contribute to the greater good. As one of the largest employers in the state, we provide opportunities for internal mobility, professional development, and the opportunity to give back by participating in workplace charitable giving.
Employee Perks
Sometimes, it is the little "extras" that make a big difference. Our employees receive special employee-only discounts and rates on a variety of services and memberships.
For more information on all of these Total Rewards benefits, please visit and click on the benefits box.
*Eligibility rules apply.
01
Have you been employed by the Commonwealth of Pennsylvania as a Human Resource Assistant 1 for one or more years full-time?
- Yes
- No
If you are claiming experience in the above question, please list the employer(s) where you gained this experience in the text box below. The employer(s) and a description of the experience must also be included in the appropriate sections of your application if you would like the experience to be considered in the eligibility decision. If you claimed you do not have experience, type N/A in the text box below.
03
How much full-time clerical or other comparable experience do you possess?
- 1 year or more
- Less than 1 year
- None
04
If you are claiming experience in the above question, please list the employer(s) where you gained this experience in the text box below. The employer(s) and a description of the experience must also be included in the appropriate sections of your application if you would like the experience to be considered in the eligibility decision. If you claimed you do not have experience, type N/A in the text box below.
05
How much full-time beginning level paraprofessional human resource or equal opportunity experience do you possess?
- 1 year or more
- Less than 1 year
- None
06
If you are claiming experience in the above question, please list the employer(s) where you gained this experience in the text box below. The employer(s) and a description of the experience must also be included in the appropriate sections of your application if you would like the experience to be considered in the eligibility decision. If you claimed you do not have experience, type N/A in the text box below.
07
How many semester credits of college coursework have you completed?If you are claiming credits/degree, you must upload a copy of your college transcript(s) for this education to be considered in the eligibility decision. Unofficial transcripts are acceptable. You must attach your transcript(s) prior to the submission of your application by using the "Attachments" tab on the left. You will not be able to add a transcript(s) to the application after it has been submitted.
If your education was acquired outside of the United States, you must upload a copy of your foreign credential evaluation report. We can only accept foreign credential evaluations from organizations that are members of the National Association of Credential Services (NACES). A list of current NACES members can be found by visiting and clicking the Evaluation Services Link.
For additional information on foreign education credentials, please visit and click on Other Information.
You must attach your documentation prior to the submission of your application by using the "Attachments" tab on the left. You will not be able to add a document to the application after it has been submitted.
- 60 credits or more
- 30 but less than 60 credits
- Less than 30 credits
- None
08
Have you successfully completed six or more semester credits of college coursework in criminal justice; communications; journalism; law enforcement; policy; regulatory affairs; history; sociology; American studies; African-American studies; political science; racial justice; diversity, equity, and inclusion; human resources; public, business, or hospital administration; labor or industrial relations; industrial engineering; management; any field of psychology (industrial/organizational, assessment, educational, applied, etc.); any field of law (pre-law, employment, criminal, corporate, etc.); educational or vocational counseling; or other fields closely related to human resources? If you are claiming credits/degree, you must upload a copy of your college transcript(s) for this education to be considered in the eligibility decision. Unofficial transcripts are acceptable. You must attach your transcript(s) prior to the submission of your application by using the "Attachments" tab on the left. You will not be able to add a transcript(s) to the application after it has been submitted.
If you answer "Yes" to this question based on education acquired outside of the United States, you must upload a copy of your foreign credential evaluation report. We can only accept foreign credential evaluations from organizations that are members of the National Association of Credential Services (NACES). A list of current NACES members can be found by visiting and clicking the Evaluation Services Link.
For additional information on foreign education credentials, please visit and click on Other Information.
You must attach your documentation prior to the submission of your application by using the "Attachments" tab on the left. You will not be able to add a document to the application after it has been submitted.
- Yes
- No
09
You must complete the supplemental questions below. These supplemental questions are the exam and will be scored. They are designed to give you the opportunity to relate your experience and training background to the major activities (Work Behaviors) performed in this position. Failure to provide complete and accurate information may delay the processing of your application or result in a lower-than-deserved score or disqualification. You must complete the application and answer the supplemental questions. Resumes, cover letters, and similar documents will not be reviewed for the purposes of determining your eligibility for the position or to determine your score.
All information you provide on your application and supplemental questions is subject to verification. Any misrepresentation, falsification or omission of material facts is subject to penalty. If requested, you must provide documentation, including names, addresses, and telephone numbers of individuals who can verify the validity of the information you provide in the application and supplemental questions.
Read each question carefully. Determine and select which "Level of Performance" most closely represents your highest level of experience/training. List the employer(s)/training source(s) from your Work or Education sections of the application where you gained this experience/training. The "Level of Performance" you choose must be clearly supported within the description of the experience and training information entered in your application or your score may be lowered. In order to receive credit for experience, you must have worked in a job for at least six months in which the experience claimed was a major function.
If you have read and understand these instructions, please click on the "Yes" button and proceed to the exam questions.
If you have general questions regarding the application and hiring process, please refer to our
- Yes
WORK BEHAVIOR 1 - WRITTEN COMMUNICATION
Prepare information for monthly and other reports, status updates, letters, memoranda, and procedures, in order to record information, respond to correspondence, or disseminate information. Format document submissions for review, approval, and distribution to personnel.
Levels of Performance
Select the "Level of Performance" which best describes your claim.
- I have experience preparing and writing information for various types of documents and reports. I was responsible for preparing the entire document or report.
- I have experience preparing and writing information for various types of documents and reports. Someone else was responsible for the final copy.
- I have successfully completed college-level coursework related to business writing, technical writing, English composition, or journalism.
- I have NO experience or coursework related to this work behavior.
In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, type N/A in the box below.
- The name(s) of the employer(s) where you gained this experience
- The actual duties you performed related to preparing written materials
- Your level of responsibility
12
If you have selected the level of performance pertaining to college coursework, please provide your responses to the items listed below. If you indicated you have no education/training related to this work behavior, type N/A in the text box below.
- College/University
- Course Title
- Credits/Clock Hours
13
WORK BEHAVIOR 2 - TECHNICAL ASSISTANCE
Communicates verbally and in writing with prospective and current employees, Human Resource staff members, and other agency personnel to explain applicable laws, regulations, policies, and procedures. Provides guidance and information to interested parties on a variety of talent management subjects. Utilizes customer service skills when dealing with adversarial situations and difficult personalities.
Levels of Performance
Select the "Level of Performance" which best describes your claim.
- I have experience interacting with individuals and utilizing customer service skills to understand concerns and explain relevant information. I was responsible for answering general questions and resolving issues or complaints.
- I have experience interacting with individuals and utilizing customer service skills to understand concerns and explain relevant information. I was responsible for answering general questions, but I referred issues or complaints to someone else to resolve.
- I have successfully completed college-level coursework related to counseling, social work, human behavior, public speaking, psychology, sociology, human services, public relations, or education.
- I have NO experience or coursework related to this work behavior.
In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, type N/A in the box below.
- The name(s) of the employer(s) where you gained this experience
- The actual duties you performed related to providing technical assistance
- Your level of responsibility
15
If you have selected the level of performance pertaining to college coursework, please provide your responses to the items listed below. If you indicated you have no education/training related to this work behavior, type N/A in the text box below.
- College/University
- Course Title
- Credits/Clock Hours
16
WORK BEHAVIOR 3 - RESEARCH AND DOCUMENTATION
Conducts research by gathering, analyzing, and interpreting information related to talent management and staffing complement topics. Research and provide information to assist in special projects and reports as needed.
Levels of Performance
Select the "Level of Performance" which best describes your claim.
- I have experience researching records and documents for various projects and reports. When given a topic, I was responsible for compiling all available documents from a variety of data sources.
- I have experience retrieving specifically requested records and documents from a single records location.
- I have successfully completed college-level coursework related to research methods or data collection.
- I have NO experience or coursework related to this work behavior.
In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, type N/A in the box below.
- The name(s) of the employer(s) where you gained this experience
- The actual duties you performed related to conducting research
- The type(s) of data you entered
- Your level of responsibility
18
If you have selected the level of performance pertaining to college coursework, please provide your responses to the items listed below. If you indicated you have no education/training related to this work behavior, type N/A in the text box below.
- College/University
- Course Title
- Credits/Clock Hours
19
WORK BEHAVIOR 4 - ANALYZING INFORMATION
Reviews and analyzes records, documents, transactions, reports, lists, referrals, etc., to assist in the determination of their accuracy or impact on talent management matters and communicates findings in order that adjustments or corrections are addressed.
Levels of Performance
Select the "Level of Performance" which best describes your claim.
- I have experience analyzing reported data. My analysis included a verification for accuracy of content.
- I have experience analyzing reported data. Someone else was responsible for the verification and accuracy of content.
- I have successfully completed college-level coursework related to data analysis, statistics, or logic.
- I have NO experience or coursework related to this work behavior.
20
In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, type N/A in the box below.
- The name(s) of the employer(s) where you gained this experience
- The actual duties you performed related to analyzing information
- Your level of responsibility
21
If you have selected the level of performance pertaining to college coursework, please provide your responses to the items listed below. If you indicated you have no education/training related to this work behavior, type N/A in the text box below.
- College/University
- Course Title
- Credits/Clock Hours
Required Question
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