Summary
The Hyatt Regency Dallas is looking for an experienced Group Sales Manager to join our highly skilled and recognized Sales team. This role can afford you a professional career path in Hotel Sales. You will be part of a rock-star team and company that earned the 3rd spot on the Fortune’s World Most Admired Companies list in 2023 and recognized as a Best Places to Work - Large Companies in North Texas in 2024!
Hyatt Regency Dallas is located downtown next to the iconic Reunion Tower. The ideal Group Sales Manager candidate will have previous hotel sales experience. Responsibilities include selling guest rooms, meeting space and other Hyatt services to customer groups, managing accounts, conducting site inspections, and soliciting and generating business. Duties also include preparing and presenting effective proposals, maintaining well-organized documentation and reports, utilizing Hyatt systems and coordinating customer service requirements as appropriate. The Sales Manager will also participate and may lead event meetings, sales and other staff meetings. This position does carry a performance quota.
RESPONSIBILITIES
- Target group accounts in the assigned geographic / vertical market and/or territory with an emphasis on proactive solicitation and account saturation
- Works collaboratively with off-property sales channels (Regional Sales Offices, Rep. Firms, etc.) to ensure sales efforts are well coordinated
- Proactively identifies, qualifies, and solicits new business to achieve personal and sales revenue goals
- Achieve monthly revenue sales goals and individual business goals
- Closes the best opportunities for the hotel based on the market conditions and hotel needs
- Understands the overall market in which they sell (i.e.: competitors’ strengths and weaknesses, economic trends, supply and demand, etc.)
- Effectively manage and develop relationships with key internal and external customers, ensuring a high degree of customer satisfaction
- Builds and strengthens relationships with existing and new customers to include sales calls, entertainment, FAM trips, trade shows, site inspections, etc.
- Effectively uses sales resources and administrative/staff support
- Generates contracts and creative proposals to meet customer needs
- Provides accurate, complete, and effective turnover to conference services
- Can develop clear and effective RoadMaps / SMART plans.
- Possesses effective communication skills
- Presents ideas, expectations and information in a concise, well-organized manner
- Continues communications with group contacts before, during, and after all meetings to encourage rebook of business or to solicit other business within the account
- Entertains group contacts while on property and in the marketplace. Sales managers may be required to entertain outside of normal office hours
- Travel to assigned geographic market, assigned territory or event location based on travel schedule
- Represent Hyatt Regency Dallas at trade shows and all functions which are related to the sales and marketing efforts of the Hotel
- Participates in one on one meetings with the Director of Sales & Marketing
- Attend all meetings related to the group sales department
- Maintain the highest ethical standards while representing Hyatt Regency Dallas
CULTURE AND FUN!
- Free room nights, discounted room nights, and friends & family room rates at wonderful Hyatt locations
- Celebrations, recognitions, and volunteer opportunities
- Free nutritional colleague meals
- PerkSpot - discounts at various retailers - Apple, AT&T, Verizon, Headspace and many more!
- Discounted parking and discounted annual DART passes
WELLNESS AND BENEFITS!
- Full medical benefits at 30 days of employment
- 401K at 30 days of employment with company match after 1 year
- Employee stock purchase plan
- Paid vacation, holidays, sick days, and extended sick leave
- New child leave, paid family bonding time, and adoption assistance
- Tuition reimbursement
- Free access to Headspace – meditation, recuperation, and rejuvenation
Qualifications
- Candidates must be proficient in Microsoft Office, including Word, Excel, PowerPoint, and Outlook
- A minimum of 3-5 years of full service hotel sales
- Successful experience with business development in hotels
- Experience working with CVB teams and partner hotels
- Experience working with complex sales agreements
- Selling a destination as well as a property
- Must have selling, negotiating, business writing and presentation skills training
- Experience in working with highly experienced Global Sales Representatives
Hyatt is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
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