Night Auditor

Company:  Crescent Hotels and Resorts
Location: Los Angeles
Closing Date: 19/10/2024
Hours: Full Time
Type: Permanent
Job Requirements / Description

DescriptionJoin the Legacy at the Los Angeles Athletic Club!About UsFounded in 1880, the Los Angeles Athletic Club (LAAC) is a prestigious institution steeped in history and tradition. Our mission is to nurture the body, mind, and spirit of our members through exceptional services and facilities.Our private club consists of state-of-the-art athletic and spa facilities, award-winning restaurants and bars, luxury meeting and special event rooms, 72 hotel rooms, and a vibrant calendar of social, business, and athletic events.If you're passionate about elevating member or guest experience and hold the required qualifications, we want to hear from you!Your Role:We are currently seeking a Night Auditor to join our team and contribute by creating positive experiences for every member and guest who visits the club. This position is the face of the Club during the overnight shift and is responsible for monitoring the front desk activities when the Club is closed by role modeling the Company vision, mission, values, and policies and procedures while promoting all Club and Hotel services in a positive, professional, and respectful manner.Key Responsibilities:Run audit reports/journals from the front office system, Point of Sale, and the computer.Make corrections and adjustments and handle all computer problems that might occur throughout the shift.Balance all revenue and settlement accounts nightly, maintain files and reset the system for next day operations.Audit, input, create, or run other data and reports as assigned.Ensure only authorized members and guests enter the building.Comply with attendance rules and be available to work on a regular basis.Handle all guest issues occurring during the shift, contacting Engineering when necessary (i.e., to deliver supplies to a guest room)Monitor and respond to emergency alert systems (such as fire alarms), contacting engineering and/or emergency services as necessary, and facilitating guest evacuation as directedPerform any other job-related duties as assigned.Accurately book hotel reservations on company system.Provide effective hotel guest servicesEducation, licenses, & certifications:Ideal: Minimum of three (3) years of experience in same or similar positions in the Hotel industryRequired: High School Diploma or GED EquivalentIdeal: Bachelor’s College Degree in related fieldEssential qualifications:Required: At least twenty-one (21) years of age.Required: Reliable and punctual attendance.Required: Ability to stay awake the duration of the overnight shiftRequired: Excellent time-management skills; prioritizing and completing assigned job tasks effectively.Ideal: Bi-lingual oral, speech, and writing skills in English and other language is an asset in this positionRequired: Excellent interpersonal and customer service skillsRequired: Computer Experience: proficient Microsoft Office programs, Outlook, and ability to learn a variety of other software.Required: Excellent verbal and written communication skills; ability to convey messages clearly and compose correspondence with correct and proper grammar.Ideal: Strong presentation skills; convey messages clearly and confidently; persuade and effect change positively.Required: Capable of working effectively independently with minimal supervisionIdeal: Strong analytical skills.Required: High attention to detail and accuracyRequired: Strong organizational skillsRequired: Ability to prioritize effectively and efficiently meet deadlines and produce work in a timely manner.Required: Ability to elicit and accept constructive feedback.Physical Exertion: Light work: Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects (for example, assisting guests with luggage).Compensation: Hourly Rate $27.50Part Time Benefits:Paid Time Off (PTO)Medical, Dental, and Vision Insurance through our part-time benefit program.Hotel Room Discounts, Company-Paid Parking, Complimentary Meal per shift, and more!Equal Opportunity Employer/Protected Veterans/Individuals with DisabilitiesThe contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

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