Patient Services Coordinator

Summary

We are currently looking for a Patient Services Coordinator to join the team at Williamson Health. This position provides clerical support to the Bone and Joint Institute of Tennessee by setting patient appointments, maintaining records, and providing exceptional customer service. If you have a high school diploma (or equivalent), one year of medical office experience, and strong communication skills, we encourage you to apply.

Position Requirements

• Formal Education / Training: High School graduate or equivalent.
• Workplace Experience: One year medical office experience and ability to communicate well.
• Competent in the use of computers, printers, facsimile machines, copy machines, business phones, document scanners and other office equipment and supplies.
• Physical Effort: Must be able to sit, stand, communicate in English (verbally and in written form), squat, reach overhead, operate a computer/keyboard, and hear instructions as appropriate.

Performance Standards

1. Schedules appointments appropriately in Allscripts and Meditech.
2. Maintains current patient information.
3. Provides simple medical advice under the direction of the physician.
4. Consistently verifies insurance for eligibility and pre-certification if needed.