Customer Service Representative

Express Employment Professionals, Irvine is seeking a Customer Service Representative for a specialty residential and commercial fixtures company in the Irvine, CA area. Our client is well-established and serves the Southern California marketplace. This is a full-time, permanent, evaluation hire opportunity. Hours are Monday to Friday, 8:00am to 5:00pm. Compensation starts at $22.00 to $26.00/hour.

Responsibilities :

• Processing inbound calls
• Prepare and provide quotes
• Dispatch service technicians
• Client troubleshooting
• Follow-up with current clients on pending orders
• Process orders
• Related customer service tasks

Requirements :

• At least one year of related experience
• Knowledgeable about the SoCal area
• Excellent English communication skills (spoken/written)
• Intermediate Microsoft Excel user
• Professional, positive and friendly personality
• Associate's degree a benefit