AVAILABLE POSITIONS

AVAILABLE POSITIONS Senior Manager, Community (Core Games)

Careers Category: Marketing & User Acquisition

Connected Worker Type: Connected

Requisition Id: R_112433

Zynga is a global leader in interactive entertainment with a mission to connect the world through games. Founded in 2007 and headquartered in California, Zynga has a diverse portfolio of popular game franchises downloaded more than 6 billion times on mobile, including titles such as FarmVille, Words With Friends, and more.

JOB PURPOSE

As the Senior Manager, Community (Core Game), you will be responsible for communicating our product vision to players while advocating for players to our game development team. You will support the launch of a new franchise where community will be critical for its success, starting with closed/open betas and toward pre-launch/global release.

KEY ROLES & RESPONSIBILITIES

• Build a strategic and tactical plan from the ground up with specific channel strategies that align to the product roadmap during all phases of development (pre-beta, beta, global release, and post launch).
• Inform game development roadmaps where community strategy requires game integration and connection, including specific technical asks that will support the strategy.
• Act as a voice of the player leveraging data (qualitative and quantitative) and intuition to help the team make the best possible decisions for our players.
• Build direct relationships with players and represent the product team in blogs, forums, key channels such as Discord, and in video content published on owned channels.
• Develop scalable programs that support the game strategy, including publishing content across owned channels, working with creators to amplify our vision, and capturing player feedback to drive game improvements.
• Create digital marketing content that engages our players across segments and geographies, working with internal and external production partners to execute.
• Work cross-functionally with leaders of Product, Marketing, Customer Experience, and VIP to deliver meaningful insights that improve overall execution.

REQUIRED EXPERIENCE & SKILLS

• 8 Years of hands-on Community Management experience with an emphasis on Core Genres in mobile.
• Demonstrated responsibility for Community Management on 2+ Global Game Launches.
• Full understanding of key platforms (Discord, Reddit, YouTube, Instagram, etc.) and demonstrated experience managing a broad set of these in the role.
• Comfortable in front of and behind the camera, interacting directly with players online and face-to-face.
• Experience working successfully across disciplines (Marketing, VIP, Customer Care, Finance, etc.) to inform strategy, communicate plans, and improve results.

WHAT WE OFFER:

• Competitive salary, bonus plan, and ESPP (Employee Stock Purchase Plan).
• 401K Company Match Contribution (US).
• Health coverage, dental, disability, critical illness, EAP, and life insurance (Canada).
• Medical, dental, vision, EAP, life insurance, and disability benefits (US).
• Virtual mental health and neurodiversity support programs.
• Global Fitness reimbursement program.
• Financial wellness program with unlimited access to certified financial planners.
• Discretionary Time Off policy for many employees.
• Family planning support program.
• Generous paid parental, pregnancy-related disability, caregiver, and compassionate leaves.
• Subsidized Back-up child care.
• Zynga happy hours and frequent employee events.
• Flexible working hours on many teams.
• Culture of diversity and inclusion including employee resource groups.
• Work with cool people and impact millions of daily players.

We are an equal opportunity employer and are committed to building a diverse and talented workforce. We do not discriminate on the basis of race, sex, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, medical condition, disability, or any other class or characteristic protected by applicable law.

The pay range for this position in California at the start of employment is expected to be between $127,000 and $177,000 per year. Base pay offered is based on market location and may vary depending on individualized factors for job candidates. Subject to considerations, the total compensation package may include other elements, including a bonus and/or equity awards.

We are proud to be an equal opportunity employer and are committed to creating and celebrating diverse thoughts, cultures, and backgrounds throughout our organization. Employment with us is based on substantive ability, objective qualifications, and work ethic.