Director, PDS

Job Title : Director, PDS

Job Description Summary

The Director is responsible for managing a team of project managers charged with the successful delivery of the design, planning, and construction of projects for both dedicated clients and individual clients. This role is also responsible for coordinating multi-disciplined real estate solutions for clients. This role is directly accountable for managing and accomplishing all project requirements/objectives determined for the project by the client.

Essential Job Duties:

• Manage the financial and contract performance outcome of one or more account teams.
• Maintain a thorough understanding of the client’s business goals and strategies to align real estate services to contribute to these objectives.
• Establish and implement the overall vision, strategy, and performance metrics to the applicable service lines.
• Regular interface with internal and external clients to ensure successful delivery of project management services, client goals and objectives are established and achieved, project action plans are implemented, anticipate/respond to all client needs, and generally act as a trusted advisor for comprehensive real estate work.
• Act with fiduciary responsibility to client projects, including complete financial management of project: establish and manage project budgets, maintain monthly forecasts and cash flow analysis, prepare anticipated cost reports and any other reports as required by the client.
• Management of due diligence, programming, design, entitlements, bidding, permitting, procurement, design team selection, schedule creation/management, contractor selection, vendor selection, sustainability, and post-construction services.
• Demonstrate competence in a broad range of varied project types and operate in complex/non-routine environments.
• Contribute to business development through identification of project or client opportunities.
• Oversee capital improvement programs with design and construction processes at multiple sites through local/account-based resources.
• Negotiate contracts with selected vendor(s) and manage performance of all contracted vendors, consultants, etc.
• Provide an appropriate level of on-site supervision to ensure proper performance criteria are being met.
• Demonstrate proficiency in the use and application of all PDS technology as required for assigned projects.
• Active management of PDS staff, including adherence to company policy/procedures, staff development, performance management, and team motivation. Convey and ensure adoption of policies and practices to the team.
• Have a thorough understanding of the C&W platform and identify existing and new opportunities for enhancing service solutions and capabilities.
• Oversee risk mitigation and dispute resolution for client and C&W.
• Lead and actively manage account talent in partnership with HR, including promotion of diversity & inclusion, talent reviews, performance reviews, succession planning, etc.
• Attract and maintain top talent and provide ongoing mentoring to the team for superior performance.
• Drive collaboration and performance of all partners including Finance, HR, Sourcing, Legal, GCI, etc.
• Responsible for revenue generation, account P&L management, profitability, and overall financial performance.

Education/Experience/Training:

• Bachelor's degree in Architecture, Engineering, Construction Management, Business Administration, or related field. Master's degree preferred. Certification preferred.
• Twelve or more years of related experience with 2 or more years of management experience required.
• Ability to contribute to the strategic direction of the assigned department or assigned practice area.
• Advanced project management skills with expertise in the project management business.
• Expert in client relations, client management, and consulting.
• Excellent verbal and written communication skills.
• Highly organized with strong analytical skills.
• A proficient working knowledge of accounting and financial reporting, budgeting, scheduling, and processes as they relate to corporate real estate, design, and construction.
• Software skills: Microsoft Office applications, MS Project.