The Director of IT is responsible for the strategic direction, leadership, and management of Camgian’s IT infrastructure, including the Cloud, data centers, network, storage, and end-user support. The director ensures technology systems' stability, security, and efficiency and oversees the cloud engineering, IT Operations, Helpdesk, and support teams. Reporting to the Chief Operating Officer, this hands-on position plays a pivotal role in shaping the technological strategy, managing a team of IT professionals, and ensuring the reliable and efficient operation of all IT systems.
Qualifications
A degree in information technology or related fields (computer science; information science; software engineering), a degree in Engineering with additional IT qualifications or equivalent work experience.
A strategic thinker with the ability to lead by example, demonstrating an ability to deliver set tasks, objectives, and strategic priorities.
Proven experience in managing complex IT infrastructures, including hybrid-cloud environments and on-premises services.
Possess a strong working knowledge of computer hardware, software, and their applications in a business environment. Stays abreast of emerging technologies and trends to drive innovation within the organization.
Excellent problem-solving and analytical skills.
Strong communication and teamwork skills. Capacity to work with people at all levels.
Proven record of professional growth, high ethical standards, and ambition for success.
Ability to work under pressure and meet deadlines.
United States Citizenship is required.
Desired Skills
Strong user engagement and communication skills.
Ability to contribute to and implement organizational strategy.
Experience with AWS and/or Azure.
Monitoring computer systems to improve network performance for all systems.
Ability to incorporate AI/ML techniques within networks and digital systems to improve quality and support productivity gains.
Experience with CMMC compliance.
Key Responsibilities
Experience in the following areas is strongly desired:
- Define, set, execute, & maintain modernization vision and plans for corporate IT needs.
- Ensure critical systems are available twenty-four (24) hours per day.
- Establish and maintain user procedures and hardware familiarization for all systems.
- Establish and maintain system security procedures consistent with control requirements and corporate policy.
- Maintain accurate records of system files, software and hardware issues, and service requirements.
- Coach, mentor, and manage staff to implement, maintain, and support all related software and hardware infrastructure.
- Owner of relevant system configurations, integrations, workflows, data management, reporting, and analytics.
- Prepare IT operating budgets, IT capital budgets, and able to discuss and present a business case for all IT expenses.
Exceptional work ethic, willingness to learn, tenacity not to quit, aptitude to surpass, and strong desire to work in a fast-paced environment are necessary for success. Collaboration and cross-pollination with other teams will be frequent; thus, communication, openness, and willingness to share both success and failure is a must. We are a team-centric organization; there are no individuals, we win and lose together.
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