Account Manager

Account Manager

Position Overview

A leading payroll solutions provider is seeking a dynamic and client-focused Account Manager to join their Client Success team.

In this position, you will be responsible for building and maintaining strong relationships with clients, ensuring their satisfaction and long-term success.

Primary Responsibilities

• Develop and nurture long-lasting client relationships within your assigned portfolio.
• Serve as the main point of contact, addressing client inquiries, concerns, and requests.
• Regularly engage with clients to understand their evolving needs and challenges.
• Quickly address and resolve any client issues, providing timely and effective solutions.
• Identify and capitalize on opportunities to offer additional services and grow client accounts.
• Keep clients informed of product enhancements, updates, and industry trends to support their ongoing success.

Qualifications

• Proven experience in account management, client relations, sales, customer success, or related role.
• Excellent communication and interpersonal skills with the ability to build and maintain rapport.
• Strong problem-solving abilities with a proactive, client-first approach.
• Capable of managing multiple tasks and priorities.
• Knowledge of CRM software and tools.

Account Manager Positions Offer

• Competitive base salary with performance-based bonuses.
• Full benefits package, including medical, dental, vision, and 401(k).
• Opportunities for career growth and development.
• Collaborative and supportive team environment.
• Flexible remote work options available.