Applied AI/ML Lead

JOB DESCRIPTION

Are you looking for an exciting opportunity to solve exciting business problems? Our Technology team builds innovative products, services, and applications to support various business functions and workflows of Wholesale Lending Services.

As an Applied AI/ML Lead in our Technology team, you will play a crucial role in analyzing business problems, experimenting with state-of-the-art models, and developing machine learning and deep learning solutions. You will use your knowledge of ML toolkit and algorithms to deliver the right solution. You will be a part of an innovative team, working closely with our product owners, data engineers, and software engineers to build new systems. We are looking for someone with a passion for data, ML, and Software Development, who can understand the data landscape in large and complex organizations.

Job Responsibilities

• Lead programs and provide directions to successfully implement large AI/ML initiatives.
• Assist product leadership in defining the problem statements and execution roadmap.
• Develop state-of-the-art machine learning models to solve real-world problems and apply them to tasks such as NLP, personalization, or recommendation systems.
• Collaborate with business, operations, and other technology colleagues to understand AI needs and devise possible solutions.
• Develop end-to-end ML/AutoML/AutoNLP pipelines and operationalize the end-to-end orchestration of the ML models to support various use cases like Document Q&A, Search, Information Retrieval, classification, personalization, etc.
• Build both batch and real-time model prediction pipelines with existing application and front-end integrations.
• Collaborate to develop large-scale data modeling experiments and explain complex concepts to senior funders and stakeholders.
• Collaborate with multiple partner teams such as Business, Technology, Product Management, Legal, Compliance, Strategy, and Business Management to deploy solutions into production.
• Work with Product Owners and Software Engineers to productionize the models and partner closely with business partners to identify impactful projects, influence key decisions with data, and ensure client satisfaction.

Required Qualifications, Capabilities, and Skills

• BS, MS, or PhD in Computer Science, Data Science, Statistics, Mathematical Sciences, or Machine Learning. Strong background in Mathematics and Statistics.
• At least 5 years’ experience in one of the programming languages like Python, Java, C/C++, etc.
• At least 5 years’ experience in applying data science and ML techniques to solve business problems.
• Experience with LLMs and Prompt Engineering techniques.
• Solid background in NLP, Generative AI, and hands-on experience with Machine Learning and Deep Learning methods, familiar with large language models.
• Extensive experience with Machine Learning and Deep Learning toolkits (e.g., Transformers, Hugging Face, TensorFlow, PyTorch, NumPy, Scikit-Learn, Pandas).
• Ability to design experiments and training frameworks, and to outline and evaluate intrinsic and extrinsic metrics for model performance aligned with business goals.
• Experience with Big Data and scalable model training, and solid written and spoken communication to effectively communicate technical concepts and results to both technical and business audiences.
• Experience with building and deploying ML models on AWS, especially using AWS tools like Sagemaker, EC2, Glue, etc.
• Good understanding of Active Learning, Agent/Multi-Agent Learning, Learning from Supervision/Feedback, etc. Scientific thinking with the ability to invent and to work both independently and in highly collaborative team environments.
• Ability to work on tasks and projects through to completion with limited supervision. Passion for detail and follow-through. Excellent communication skills and team player.

Preferred Qualifications, Capabilities, and Skills

• Published research in areas of Machine Learning, Deep Learning, or Reinforcement Learning at a major conference or journal.
• Experience with A/B experimentation and data/metric-driven product development.
• Ability to develop and debug production-quality code. Familiarity with continuous integration models and unit test development.

ABOUT US

JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses, and many of the world’s most prominent corporate, institutional, and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years, and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing, and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, we offer discretionary incentive compensation which may be awarded in recognition of firm performance and individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching, and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy, or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs.

JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans.

ABOUT THE TEAM

Commercial Banking is focused on helping our clients succeed and making a positive difference in our communities. We provide credit and financing, treasury and payment services, international banking, and real estate services to clients including corporations, municipalities, institutions, real estate investors and owners, and nonprofit organizations.