Used Car Manager

Jim Coleman Nissan of Silver Spring is hiring!

Jim Coleman Automotive is a 3rd generation family-owned dealership. The Coleman family has been selling and servicing cars in the Washington Metropolitan and Bethesda areas since the 1950s. We are a local leader in automotive retail, looking to add qualified professionals to our team. The Used Car Preowned Manager will strive to provide highly satisfactory profit margins on dealer capital invested in the sales department.

*Schedule is Monday - Saturday (1 day off during the week)

2 Sundays per month required

Used Car Sales Manager Job Requirements / Responsibilities

• 3 Years Automotive Previous Auto Sales and Finance Management experience is Required
• Able to follow direction from General Manager from day to day tasks and ensure quotas are being met.
• Profit & Loss responsibility of the used car/new car sales department.
• Ability to handle a "start-to-finish" sales process on a significant load of high-quality clientele.
• Management of all personnel, processes and client/vendor interactions as it relates to used car operations.
• Ability to work well under high pressure.
• Have a good temper and lead and coach our sales staff.
• Proven experience at building relationships and working in teams.
• Effectively manage our inventory to turn and sell before 60 days of age to minimize wholesale loss.
• Ensure vehicles are detailed and ready for front line sales.
• Appraisal and reconditioning of used cars.
• Wholesale and auction coordination of used vehicles.
• Manage out reconditioning process to ensure approvals for used cars are being processed.
• Work with sales team to generate appointment sales for new and used car inventory.
• Coordination with service and new car departments as required to enable maximum organizational efficiency.
• Being organized and able to instill organization into our team.
• Stock in used and new vehicles ensuring FTC guidelines are met.
• Reach and daily quota of 50+ phone calls, emails and appointments as needed.
• Work with Lot team to ensure all used cars are compliant with FTC buyer guides and stickers as needed.
• Proficient in V-auto, Elead, Dealertrack, Reynolds Ignite Software Systems.
• Lead management and assignment of used car inquiries.
• Marketing to include vehicle descriptions, pricing via Vauto and Reynolds and Reynolds.
• Follow up with existing and potential customers and closing deals.
• Assist in generating sales and financing of used cars in dealer inventory.
• Complete quotes, return emails/voicemail, running and explaining credit applications, processing transaction paperwork.
• Highly energetic and well spoken in both verbal and email skills.
• Ability to work with accounting to resolve tag and title and used car issues between service and sales.
• Ability to learn new systems quickly and be able to teach new staff as you learn.
• Tenacious yet professional follow up on customer inquiries.

Benefits:

• Health insurance (medical, dental and vision)
• 401(k)
• Paid vacation
• SSL (sick leave)
• Paid holidays

Applicants have rights under Federal Employment Laws

• Family & Medical Leave Act (FMLA):
• Equal Employment Opportunity (EEO):
• Employee Polygraph Protection Act (EPPA): eppac.pdf (dol.gov)