Performance & Organizational Development Analyst - Department of Technology (1823)
Apply using SmartRecruiters, the City and County of San Francisco's application portal.
This announcement has been reissued to adjust the essential duties and desired qualifications. Applicants who have already applied, do not need to reapply.
Applicants must complete the supplemental questionnaire prior to starting the online application process. The application will not be reviewed without a completed supplemental questionnaire.
Why Work for the Department of Technology (DT)? DT is the centralized technology services provider in the City and County of San Francisco (CCSF). We deliver technology infrastructure and services to approximately 33,000 employees! With an annual operating budget of over $140M and approximately 260 employees, DT provides a host of services that range from Public Safety radio and wiring and Network services to Enterprise Support and the Cloud.
Benefits of Working for CCSF:
- Job security , pension, and robust retirement options
- Competitive pay with consistent bi-yearly or yearly increases
- Hybrid Work with a minimum of 20% of time spent in our office in San Francisco, California for all IT related roles
- Generous paid time off , family leave, and more!
- Diverse work environment in a diverse city
- Union protections and representation
- Career development and growth — move between departments, learn on the job, or take subsidized/reimbursed classes!
The Performance & Organizational Development Analyst position is organized under the Administrative Services Division at the Department of Technology (DT). Administrative Services include Accounting, Budget, Contracts, Billing, HR, Asset Management, Facilities, Racial Equity, and Policy.
We are looking for a creative and solutions-oriented high performer who gets things done. Under general direction, this position plans, organizes, leads and/or collaborates complex, sensitive, and detailed analytical work in the areas of performance, organizational development, and IT career entry programs.
The position reports to the People & Performance Manager and partners with Department of Technology leadership to design, develop, and deliver solutions that better assess, align, develop, and utilize people capabilities at the team and organizational levels to drive business strategy. The position works closely with the CIO/Executive Director, managers, division leads, racial equity co-leads, staff, City staff, and community stakeholders to ensure the department, services, and projects are meeting performance expectations, continuously improving, and changing to meet City demands and stay current with new technology.
Key Responsibilities:
1. Performance:
- Develop practical performance measures based on qualitative and quantitative methods to better inform decision-makers with respect to DT departmental strategic plan and citywide technology policies.
- Streamline business processes utilizing LEAN Six Sigma methodology.
- Prepare agenda, presentation, minutes, and reports in support of DT hosted forums, work groups, and committees.
2. Organizational Development:
- Assist with strategic training and professional development of the department.
- Schedule consistent relevant department-wide training for employees.
- Track and report department employee completion of City mandated training.
3. IT Career Entry Trainee and Internship Programs:
- Represent department and lead department activities in city-established IT career entry programs.
- Engage with Finance, Human Resources, CIO, and department managers to recruit, process, fund, onboard, and monitor cohort candidates and mentors.
4. Perform related duties and responsibilities as assigned.
Job Type: The Permanent Exempt - Full Time position is excluded by the Charter from the competitive civil service examination process and shall serve at the discretion of the appointment officer. The anticipated duration of this project position is thirty-six (36) months.
How to qualify
Possession of a baccalaureate degree from an accredited college or university and three (3) years full-time equivalent experience performing professional-level analytical work.
Substitution: Possession of a graduate degree may be substituted for one (1) year of required experience.
Desired Qualifications:
- Experience in human resources policies in a unionized work environment.
- Experience in performance metrics development and results interpretation.
- Excellent written and verbal communication skills.
Applicants must meet the minimum qualification requirement by the final filing date unless otherwise noted.
What else should I know?
Compensation: $113,386 - $137,800 (annually) / $54.5125 - $66.2500 (hourly)
How to Apply: Applicants are encouraged to apply immediately as this recruitment may close at any time. Late or incomplete submissions will not be considered.
The City and County of San Francisco encourages women, minorities and persons with disabilities to apply.
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