Builders Capital is seeking a highly motivated Transaction Coordinator to join our new Permanent Financing Division! As the Transaction Coordinator, you will play a critical role in facilitating the mortgage process, acting as the primary point of contact for both external and internal stakeholders. You will guide internal loan officers, external brokers and real estate investors through the initial stages of the loan process and ensure a smooth transition from loan origination to funding. In this dynamic role, you will provide exceptional customer service, effectively manage loan documentation, and support the seamless completion of each transaction; no two days are the same.
Builders Capital is the nation's largest private construction lender, offering innovative financing solutions to a wide spectrum of developers and homebuilders. Loan products include options for Acquisition, Development, Construction, and Bridge financing, in the form of single-asset loans, portfolio loans, and revolving credit facilities. In addition to financing opportunities, Builders Capital borrowers can leverage national accounts for material purchase discounts, and access cutting-edge technology for project management, accounting, and BIM technology tools. Builders Capital is headquartered in Puyallup, Washington, with regional sales offices across the country.
ESSENTIAL FUNCTIONS:
- Oversee and organize all documentation throughout the loan process, ensuring timely receipt, accuracy, and completeness of all necessary forms, disclosures, and borrower documentation upon receiving a new loan application.
- Serve as the primary point of contact for borrowers/brokers/loan officers, providing updates and responding to inquiries throughout the loan process. Conduct outreach to obtain any missing documentation or information required for loan approval.
- Facilitate the ordering of required third-party documentation, such as appraisals, title work, insurance, and flood certificates. Track and manage the status of these documents, ensuring timely delivery to support underwriting requirements.
- Work closely with underwriters to ensure all aspects of the loan application are complete, accurate, and compliant with company policies. Provide underwriting with all required documentation for analysis and decision-making.
- Collaborate with borrowers, brokers, and loan officers to gather additional information or documentation needed to clear any open conditions identified by the underwriter. Ensure all conditions are satisfied for loan approval.
- Ensure that all required documentation and conditions are met to secure a "clear to close" status from underwriting. Prepare for final loan closing, coordinating with all parties to ensure a smooth transition.
- Arrange and confirm loan closings with all relevant parties, including title companies, closing attorneys, and borrowers. Ensure all documentation is prepared and distributed accurately before the scheduled closing date.
- Keep all stakeholders informed of the loan's funding status, providing clear communication when the loan has funded and on any subsequent steps required to finalize the transaction.
- Keep detailed and accurate records of each loan’s progress and update internal and external stakeholders regularly to ensure transparency throughout the process.
- Contribute to the development of new procedures and process improvements by leveraging feedback and data to enhance efficiency and accuracy in loan processing.
- Engage in regular meetings and brainstorming sessions to identify pain points, inefficiencies, and opportunities for process innovation within the new division.
- Track key performance indicators (KPIs) related to loan processing, identify trends, and recommend changes to improve turnaround times and customer satisfaction.
QUALIFICATIONS:
- Associate degree in business, finance, or a related field required; Bachelor's degree preferred.
- Minimum of 2 years of experience in mortgage processing, loan administration, or a similar role within the mortgage or real estate industry. Experience in title work is preferred.
- Strong customer service skills with a customer-focused approach, demonstrating a commitment to providing exceptional service and timely communication to all stakeholders.
- Proven ability to manage a high volume of loan files efficiently while maintaining accuracy and attention to detail.
- Excellent organizational and multitasking abilities, with a track record of effectively prioritizing and managing multiple responsibilities to ensure quick turnaround times and meet deadlines.
- Proficient in Microsoft Office, including Excel, Word, and Outlook; advanced Excel skills (such as Pivot Tables and VLOOKUPs) are a plus.
- Strong communication and interpersonal skills to effectively coordinate between borrowers, lenders, and internal teams, ensuring a smooth and efficient loan process.
- Problem-solving skills to quickly identify and resolve issues or discrepancies during the loan process.
- Proactive attitude toward identifying opportunities for process improvement and innovation, contributing to a more streamlined and efficient operation.
- Ability to work independently and collaboratively in a fast-paced, dynamic environment.
- High level of integrity and dedication to maintaining confidentiality and regulatory compliance.
BENEFITS:
- Health insurance – Builders Capital pays 100% of employee Medical insurance premiums
- Competitive wages
- Paid time off – 3 weeks a year
- Paid holidays – 10 paid holidays
- Health Savings Account (HSA) – Builders Capital contributes $750.00 annually pro-rated from your start date into your account.
This job posting highlights the most critical responsibilities and requirements of the job; however, there may be additional duties, responsibilities, and qualifications for this job.
Construction Loan Services II LLC (Builders Capital) and its affiliates are Equal Employment Opportunity (EEO) employers and welcome all qualified applicants. This is a full-time, exempt position. The job description contained herein is not intended to be a comprehensive list of the duties and responsibilities of the position, which may change without notice.