The Hertz Corporation Area Manager Dfw Airport , Texas Apply Now
The objective of the Area Manager role is to increase market share, control fleet, meet and exceed its profitability targets, reach customer service goals, train and develop your team. Responsible for customer and employee relations for Hertz Local Edition locations.
A Day in the Life:
The Area Manager is responsible for ensuring the successful operation of their assigned grouping of Hertz Local Edition branches
The salary range for this position is $XX-$XX
What You’ll Do:
The objective of the Area Manager role is to increase market share, control fleet, meet and exceed its profitability targets, reach customer service goals, and develop staff. Responsible for customer and employee relations for Hertz, Dollar and Thrifty brands.
Achievement of Operational goals, revenue goals and financial objectives as stated in annual Business Planning Ensure unparalleled customer satisfaction
Develop and implement local sales and marketing initiatives
Training and development of all location employees
Ensure efficient utilization and effective control of vehicle inventory. Inspire staff members to reach for high goals, encourage open discussion of ideas for improving theArea’s performance and challenge staff members to develop to their potential.
Create an 'Ownership' Culture with a Focus on Sales and Customer Service.
Challenge, Encourage and Develop Employees
Maintain Effective Employee Staffing
Achieve Fleet Utilization and Out of Service Goals
Manage Required Administrative Tasks, Controls and Reports.
Remain current on all administrative duties according to company policy.
Give specific performance feedback to each employee on an semi annual and annual basis.
Complete sales calls with Branch staff to develop employees, increase market penetration and increase revenue
Ensure all corporate policies and procedures are administered and followed appropriately by all personnel
What We’re Looking For:
Bachelor’s Degree preferred
Minimum of five (5) years of management experience in a customer-focused environment preferred
Previous car rental industry experience preferred.
Ability to collaborate with internal and external stakeholders across multiple functions and locations
Ability to influence
Strong customer service orientation with ability to interact effectively at multiple levels in support of customer relationships
Commitment to continuous improvement
Some knowledge of employment and labor laws
Ability to manage multiple priorities
Ability to work in a fast paced environment
Excellent communication and presentation skills
Strong relationship building skills
Develop and lead high performing team
What You’ll Get:
Up to 40% off the base rate of any standard Hertz rental
Paid Time Off
Retirement programs, including 401(k) employer matching
Paid Parental Leave & Adoption Assistance
Employee Assistance Program for employees & family
Educational Reimbursement & Discounts
Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness
Perks & Discounts – Hertz Perks at works, providing discounts for Theme Park Tickets, Gym Memberships & more
The Hertz Corporation operates the Hertz, Dollar Car Rental, Thrifty Car Rental brands in approximately 9,700 corporate and franchisee locations throughout North America, Europe, The Caribbean, Latin America, Africa, the Middle East, Asia, Australia and New Zealand. The Hertz Corporation is one of the largest worldwide airport general use vehicle rental companies, and the Hertz brand is one of the most recognized in the world.
US EEO STATEMENT
At Hertz, we champion and celebrate a culture of diversity and inclusion. We take affirmative steps to promote employment and advancement opportunities. The endless variety of perspectives, experiences, skills and talents that our employees invest in their work every day represent a significant part of our culture – and our success and reputation as a company.
Individuals are encouraged to apply for positions because of the characteristics that make them unique.
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