Your Role
- Provides ongoing support in training and communicates feedback from team members to store leadership.
- Maximizes personal and store sales by promoting brand initiatives and delivering a "customer-obsessed" omni-channel experience.
- Ensures the store is brand-aligned through flawless execution of visual presentation and marketing display.
- Ensures all team members comply with company policies and procedures.
- Contributes to a diverse and inclusive atmosphere free from discrimination and harassment, reflective of our People-First philosophy.
Qualifications
- Business-minded trendsetter who understands today's ever-changing fashion landscape.
- High school diploma (D.E.S.).
- Six months of retail or service industry sales experience.
- Strong leadership, motivational, and customer service skills.
- Excellent verbal and written communication skills.
- Able to work flexible hours based on your state or province.
- Able to bend, lift and move boxes up to 35 lb (16 kg).
Job Type : Part-time
Pay : $14.00 - $16.00 per hour
Expected hours : 15 per week
Benefits :
- Employee discount
- Flexible schedule
Shift :
- Day shift
- Evening shift
- Morning shift
Application Question(s) :
- A client is upset about a service delay. He's speaking loudly and attracting attention.
What would you do?
A. Acknowledge his feelings and explain how you'll try to speed things up.
B. Politely ask him to calm down and explain that getting upset won't help speed things up.
C. Explain that all clients are equally important and you're doing your best.
D. Suggest he contact the customer service hotline.
E. Direct him to speak to your supervisor.
- A prospective client tells you she has used your main competitor for 10 years and likes their product.
What would you do?
A. Ask what she would change about your competitor’s product.
B. Acknowledge the long-standing relationship, but tell her you should be her supplier.
C. Tell her about your product and leave a sample.
D. Highlight your competitor’s drawbacks and how your product is superior.
E. Thank her for her time and ask for referrals you can pursue.
Experience :
- Customer service: 1 year (Preferred)
Ability to Commute :
- Kansas City, MO 64112 (Required)
Ability to Relocate :
- Kansas City, MO 64112: Relocate before starting work (Required)
Work Location : In person
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