Warehouse Assistant

Job Title: Warehouse Assistant
Classification: Full-Time, Non-Exempt, At-Will
Reports to: Warehouse Manager
Department: Operations-Warehouse
Location: Onsite: Chico, CA.
Location Status: Work will primarily be performed onsite in our office. Occasional travel to and work from other Race offices or other off-site locations within Northern California will be required.
Beware of scams that target job seekers. Race Communications will never provide a job offer without a comprehensive interview process (including in-person or secure video conferencing), request sensitive information through unsecure platforms such as email or text messaging, require candidates to pay fees, or pressure candidates to act without careful consideration. You can get more information about Race Communications at Race.com or contact our recruiting team directly.
About Us:
As the leading provider of 10G fiber internet in California, Race Communications is a company built by the needs of the communities that we serve. In collaboration with the California Public Utilities Commission and many non-profit community advocacy groups, we build next-generation fiber infrastructure where others won't, serving over 30 communities across the state.
Working for Race means being dedicated to bringing cutting-edge fiber internet to rural and urban communities, providing opportunities, enhancing technology, and enabling access for generations to come.
Summary:
The Warehouse Assistant is responsible for assisting in the day-to-day operations of a warehouse, including receiving and processing incoming stock and materials, picking, and filling orders, packing and shipping orders, and organizing and retrieving stock in the warehouse. They may use forklifts, pallet jacks, and other warehouse equipment to move inventory, and may also be responsible for maintaining the cleanliness and organization of the warehouse. A warehouse assistant will also be responsible for conducting inventory counts, documenting inventory movements, and preparing reports for management. They must have strong attention to detail, be able to work in a team environment, and have good communication and organizational skills.
This individual should be able to communicate and work effectively with external service representatives and internal team members who possess a wide variety of backgrounds, personalities, and communication skills. This individual should be able to work effectively in a dynamic, fast-paced, and evolving environment while maintaining a productive professional demeanor. This individual must be capable of working independently, as well as collaboratively with other Race team members across teams and levels of our organization.
Qualifications and Experience:

• Eligibility for US Employment without sponsorship
• Minimum of 18 years of age
• High School Diploma or GED or equivalent combination of education and experience is preferred
• A valid driver's license, subject to successful verification through a DMV check, is mandatory
• One to two years of experience working in a warehouse or similar environment can be helpful in understanding the duties and responsibilities of a warehouse assistant
• Familiarity with basic computer skills, such as using inventory management systems and Microsoft Office applications, can be useful in performing some of the duties of a warehouse assistant
• Forklift certification: Some warehouse assistant positions may require a forklift certification, which can be obtained through training courses and testing
• Must be able to speak, read, write, and understand English as the primary language used in the workplace
• Proficiency in Spanish Language is desirable

Skills:

• Attention to detail: A warehouse assistant must be detail-oriented and able to accurately track inventory and shipments
• Strong communication and teamwork skills: A warehouse assistant must be able to work well with others and communicate effectively with colleagues and customers
• Functional use of MS Office applications including Teams, Word, Excel, and PowerPoint; teleconferencing applications
• Strong time management skills, with the ability to manage priorities and workflow
• Commitment to accuracy and high standards for quality of work
• Ability to work with all levels of team members and management
• Excellent problem resolution and customer service skills
• Ability to deal effectively with a diversity of individuals at all organizational levels
• Strong organizational skills that reflect ability to perform and prioritize multiple tasks seamlessly with excellent attention to detail
• Excellent verbal and written communication skills
• Ability to work on projects with general direction and minimal guidance
• Versatility, flexibility, and willingness to work within constantly changing priorities with a sense of urgency
• Highly resourceful team-player, with the ability to also be extremely effective independently
• Ability to effectively present information and respond to questions
• Ability to distinguish colors and audible tones

Essential Duties and Responsibilities:
Receiving and Inspection:

• Verifies and inspects the contents of incoming shipments against purchase orders, unpacking, and arranging items for storage, and recording and reporting any discrepancies

Shipping and Receiving:

• Coordinates with carriers and freight forwarders to ensure timely and accurate shipments, preparing shipping documents, and loading and unloading trucks

Order Fulfillment and Returns:

• Uses inventory management systems to locate and retrieve specific items from storage and packaging them for shipment to customers
• Locates, picks, and prepares products for shipment or delivery by reading orders, finding the products, verifying accuracy, and packaging them appropriately
• Manages the process of preparing and shipping products to customers, including receiving and processing orders, picking, packing, and coordinating with carriers
• Manages the cancellation and return process of orders from customers to ensure customer satisfaction

Organization and Inventory Control:

• Counts, reconciles, replenishes and record keeps of physical inventory levels from back-up locations
• Manages incoming and outgoing inventory, ensures accurate record-keeping, and maintains warehouse organization
• Keeps track of inventory levels and locations, ensuring that all items are properly labeled and stored in their designated locations, and keeping storage areas clean and organized

Equipment and Vehicle Operation:

• Uses forklifts, hand dolly, electric dolly, pallet jack, and/or elevator to move and transport materials and inventory within the warehouse
• Transports goods and materials safely using a company vehicle
• Maintains vehicle/equipment pre-op/post-op to be prepared to perform required duties
• Maintains a clean driving record as defined by the current fleet insurance underwriter

Safety Awareness and Compliance:

• Observes hazards and reports any concerns or accidents to a supervisor or safety professional; participates in the investigation process as needed
• Understands, completes, and signs off all pre-job safety planning tools at the start and end of the shift; completes all required safety-related paperwork
• Understands and responds appropriately to all safety hazards and warning devices (e.g., back-up alarms, smell of smoke, fumes, odors, different colored warning tags, warning sirens)
• Upholds a secure work environment by adhering to regulations, procedures, and company policies, ensuring safety standards are consistently maintained

Other duties as necessary may include but are not limited to:

• Successfully complete assigned training and examinations, as well as participate in ongoing performance and development reviews, and goal setting
• Be available to participate in internal or external meetings, special functions, and professional development opportunities
• Cross-train and share knowledge with other team members
• Support routine tasks
• Maintain professional appearance, hygiene, and demeanor

As Part of Our Team, You Will Enjoy:

• 100% Employer-paid medical, dental, vision, and life for all our employees
• 401 (k) with 100% Employer-matched up to 4% of your annual income
• Generous paid time off including sick, vacation, holiday and birthday pay
• Company provided equipment including uniforms, safety, tools, vehicle, and tech
• Free Race highspeed internet and phone service where available
• Working as part of our diverse team that fosters a culture of appreciation and collaboration, where every member is valued as an integral part of our success

All offers of employment are contingent until all pre-employment requirements are met. These requirements, which vary by position, may include drug and background screenings as well as Motor Vehicle and DOT related screening and reporting requirements. Race will consider qualified job applicants with arrest and conviction records for employment.
All new employees will participate in the mandatory 'Speedway to Success' (Speedway) orientation at one our offices located in either Chico, Farmersville, Lancaster, North Palm Springs, Phelan, Pleasant Hill, San Francisco, Tehachapi, and Yuba City, CA. The duration of the Speedway program spans from 1-3 weeks, depending on the position. During Speedway the schedule will vary; you may not work full 8-hour days and there may be off days. Applicants further than 50 miles from these training locations will be provided with necessary travel accommodations as part of the onboarding process. Applicants 50 miles or less from these locations will be considered regular commute. For those working remotely, virtual attendance will depend on position requirements. Further details will be provided to you during the interview process, and before your start date.
All new employees will participate in the mandatory 'Speedway to Success' (Speedway) orientation at one our offices located in either Chico, Farmersville, Lancaster, North Palm Springs, Phelan, Pleasant Hill, San Francisco, Tehachapi, and Yuba City, CA. The duration of the Speedway program spans from 1-3 weeks, depending on the position. During Speedway the schedule will vary; you may not work full 8-hour days and there may be off days. Applicants further than 50 miles from these training locations will be provided with necessary travel accommodations as part of the onboarding process. Applicants 50 miles or less from these locations will be considered regular commute. For those working remotely, virtual attendance will depend on position requirements. Further details will be provided to you during the interview process, and before your start date.
Race Communications is an equal opportunity employer who welcomes applications from individuals (with or without reasonable accommodation), with the skills, experience, and dedication to excel in their roles without regard to race, religion, color, sex/gender (including pregnancy, childbirth, breastfeeding, or related medical conditions), sex stereotype, gender identity/gender expression and sexual orientation, national origin, ancestry, physical or mental disability, medical condition, genetic information/characteristics, marital status/registered domestic partner status, age, sexual orientation, reproductive health decision-making, military or veteran status or any other basis protected by federal, state, or local law, ordinance, or regulation.
Reasonable accommodation(s) for qualified individuals with disabilities are available as part of the application and interview processes. If accommodations are needed during the application or interview process, or workplace accommodations are required after a job offer is made, please contact to initiate the interactive process.
Updated: 10/2024