1491849BRTitle:Duane Reade Pharmacy InternJob Description:Job ObjectivesLearn to provide the best patient experience through assisting the pharmacist and pharmacy team members in accordance with state and federal regulations.Responsible for using pharmacy systems to obtain patient and drug information and process prescriptions.Models and delivers a distinctive and delightful customer experience.Learns and champions pharmacy policy, procedures, and customer service best practices needed to perform as a future pharmacist.Job Responsibilities/TasksCustomer ExperienceEngages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).Develops strong relationships with customers.OperationsLearn from store and pharmacy team members, field leadership, team members and customers/patientsUnder the supervision by the pharmacist, assist in the practice of pharmacy, in accordance with state, federal, and company policy. Reviews and complies with the Walgreen Co. Pharmacy Code of Conduct.Performs duties as assigned and supervised by the pharmacist in accordance with Walgreens standard operating procedures for entering, third party processing, filling, and dispensing prescriptions.Assists pharmacists and other healthcare providers in delivering patient care and services that are within the state scope of practice for pharmacy interns including patient counseling and other health services (i.e. blood pressure, medication therapy management).Immediately reports prescription errors to pharmacist on duty and adheres to Company policies and procedures in relation to pharmacy errors and the Quality Improvement Program.Strictly adheres to the Walgreen Co. policy regarding Good Faith DispensingResponsible and accountable for registering all related sales on assigned cash register, collects and handles cash as required. Takes customer to OTC aisle when possible to assist in locating products.Handles telephone calls that do not require personal attention of the pharmacist, including those to physicians.Assists and supports Pharmacy Department on inventory management activities, such as, ordering, unpacking, checking and storing shipment of pharmaceuticals. Maintains knowledge of Company asset protection techniques, and files claims for warehouse overages (merchandise received, but not billed), shortages (merchandise billed, but not received), order errors or damaged goods involving Rx drugs.Assists with exterior and interior maintenance by ensuring the Pharmacy Department is stocked with adequate supplies, clean, neat and orderly in condition and appearance.Complies with all company policies and procedures; maintains respectful relationships with coworkers.Complete special assignments and other tasks as assigned.Training and Personal DevelopmentComplete required trainingMaintains knowledge and skill in healthcare and pharmacy, including latest news and developments.Auto req ID:1491849BRExternal Basic Qualifications:Must be enrolled in a school of Pharmacy program.Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico).Requires willingness to work flexible schedule, including evening and weekend hours.Store:14225-NEW YORK NYEmployment Type:Part-timePreferred Qualifications:Prefer six months of experience in a retail environment.Prefer to have prior work experience with Walgreens.Prefer good math skills so you can fill prescriptions accurately, including counting, measuring and weighing medications.We will consider employment of qualified applicants with arrest and conviction records.An Equal Opportunity Employer, including disability/veterans.This information is being provided to promote pay transparency and equal employment opportunities at Walgreens. The current salary range for this position is $16.50 per hour - $25.00 per hour. The actual hourly salary within this range that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefitsCompany Indicator:Duane ReadeShift:VariousCommon Location:2864 BROADWAY,NEW YORK,NY,10025-07824-14225-SDistrict:760-NEW YORK NYFull District Office Address:2683 BROADWAY,# 7,NEW YORK,NY,10025Campus Req?:NoWalgreens is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.