Certified Medical Assistant

Salary : $55,276.44 - $67,188.84 Annually
Location : Contra Costa County, CA
Job Type: Permanent Full-Time
Job Number: VTWC-2023A
Department: Health Services - Continuous
Opening Date: 11/18/2022
Closing Date: Continuous
FLSA: Non-Exempt
Bargaining Unit: TA
The Position
CONTINUOUS
The Board of Supervisors have authorized the following future salary increases:
5% on July 1, 2025
Bargaining Unit: Local 856 - LVN/Aide Unit
The Contra Costa County Health Services Department is recruiting Certified Medical Assistants to assist providers and nursing staff in performing routine tasks in the care and treatment of patients in an ambulatory care clinic setting within the Contra Costa Regional Medical Center and its Health Centers. Positions are assigned in Ambulatory Care health centers located in East, Central and West County.
Certified Medical Assistants perform routine, uncomplicated nursing tasks that do not require in-depth clinical knowledge or independent judgment. Duties include assisting providers with examinations and procedures; documenting patient care and services in medical records; checking for completed billing form on each patient; measuring, recording and reporting patient vital signs, reviewing patient rosters to facilitate clinic flow; and communicating with waiting patients when the provider's schedule is delayed.
We are looking for someone who:

• Demonstrates professional behavior in interactions with patients, team members and providers
• Understands the importance of maintaining confidentiality of patient information at all times
• Has strong knowledge of medical terminology and abbreviations
• Is a team player with excellent communication skills
• Has the ability to comprehend, execute and clarify written and verbal instructions
• Acknowledges and respects the County's diverse population/patients

A few reasons you might love this job:

• You will have an opportunity to make a positive difference in patients' lives
• As an integrated system, Contra Costa County Health Services offers and presents multiple opportunities to grow professionally.
• You may develop more knowledge and skills due to the different scenarios you will encounter and the education and training that will be provided
• You will be an integral part of a team to create optimal health for all
• There is a great retirement plan and health benefits for you and your family

A few challenges you might face in this job:

• You may need to reprioritize your tasks based on the ongoing needs of your assignment
• You will need to adapt and adjust to the work environment
• You may care for patients whose behaviors can be challenging due to medical or mental health issues
• You may receive direction and communication from multiple staff members to process and prioritize daily assignments

Competencies Required:

• Action & Results Focused (Taking Initiative): Initiating tasks and focusing on accomplishment
• Customer Focus: Attending to the needs and expectations of customers
• Decision Making: Choosing optimal courses of action in a timely manner
• Displaying Ownership and Accountability: Holding self and others accountable for measurable high-quality, timely, and cost-effective results
• Environmental Exposure Tolerance: Performing under physically demanding conditions
• Establishing Credibility: Doing what he/she commits to doing and respecting the confidentiality of information and concerns shared by others
• Handling Stress: Maintaining emotional stability and self-control under pressure, challenge, or adversity
• Informing: Proactively obtaining and sharing information
• Listening: Fully comprehending spoken communication
• Oral Communication: Engaging effectively in dialogue
• Reading Comprehension: Understanding and using written information
• Safety Focus: Showing vigilance and care in identifying and addressing health risks and safety hazards
• Teamwork: Collaborating with others to achieve shared goals
• Using Technology: Working with electronic hardware and software applications
• Writing: Communicating effectively in writing

Read the complete job description at The eligible list established from this recruitment may remain in effect for six months.
Minimum Qualifications
Education: Possession of a high school diploma, G.E.D. equivalency or high school proficiency certificate
Certification: A valid certificate from a state accredited Medical Assistant Program or a Certified Medical Assistant certifying organization approved by the Medical Board of California and a current CPR certificate.
Experience: Six (6) months of full-time experience as a Certified Medical Assistant in an ambulatory care setting.
PLEASE NOTE : All applicants must submit a copy of their CMA certification and their current CPR or BLS certificate at the time of application. Applications without the required documentation will not be accepted.
Selection Process

1. Application Filing: Applications will be evaluated to determine which candidates will move forward in the next phase of the recruitment process. Applications without the required license/certification documents attached will not be accepted.
   
2. Training and Experience Evaluation: Candidates who clearly demonstrate that they possess the minimum qualifications will have their training and experience evaluated. The responses to the supplemental questions, at the time of filing, will be evaluated to determine each candidate's relevant education, training, and/or experience, and will be used to rank candidates on the resulting eligible list. (Weighted 100%)
   Applications will be accepted and evaluated on an ongoing basis.

CONVICTION HISTORY
After you receive a conditional job offer, you will be fingerprinted, and your fingerprints will be sent to the California Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI). The resulting report of your conviction history (if any) will be used to determine whether the nature of your conviction conflicts with the specific duties and responsibilities of the job for which you have received a conditional job offer. If a conflict exists, you will be asked to present any evidence of rehabilitation that may mitigate the conflict, except when federal or state regulations bar employment in specific circumstances. Having a conviction history does not automatically preclude you from a job with Contra Costa County. If you accept a conditional job offer, the Human Resources department will contact you to schedule a fingerprinting appointment.
DISASTER SERVICE WORKER
All Contra Costa County employees are designated Disaster Service Workers through state and local law. Employment with the County requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency.
EQUAL EMPLOYMENT OPPORTUNITY
It is the policy of Contra Costa County to consider all applicants for employment without regard to race, color, religion, sex, national origin, ethnicity, age, disability, sexual orientation, gender, gender identify, gender expression, marital status, ancestry, medical condition, genetic information, military or veteran status, or other protected category under the law.
To find more information on Benefits offered by Contra Costa County, please go to
01
Your supplemental questionnaire responses will be used to evaluate your education, training and/or experience as it relates to this position and will determine your score and rank on the employment list. You will receive a rating of 70% for meeting the minimum qualifications. Additional points will be awarded to candidates who possess job-related education, training and/or experience beyond the minimum qualifications.

• Yes
• No

02
Do you have of a high school diploma, G.E.D. equivalency or high school proficiency certificate?

• Yes
• No

03
Do you possess a valid and current Basic Life Support (BLS) certificate issued by the American Heart Association or Cardiopulmonary Resuscitation (CPR) certification issued by the American Red Cross?If YES, a copy of your certificate must be attached to your application.

• Yes
• No

04
Do you possess a valid certificate from a state accredited Medical Assistant Program or a Certified Medical Assistant certifying organization approved by the Medical Board of California?If YES, a copy of your certificate must be attached to your application.

• Yes
• No

05
Do you have six (6) months of full-time experience as a Certified Medical Assistant in an ambulatory care setting?Internship or externship experience prior to your certificate is not considered qualifying experience.

• Yes
• No

06
As a Certified Medical Assistant, please indicate how many months of experience you have assisting medical providers with examinations.

• 49+ months of experience as described
• 37 months - 48 months of experience as described
• 25 months - 36 months of experience as described
• 13 months - 24 months of experience as described
• 7 months - 12 months of experience as described
• Less than 7 months of experience as described
• I do not have any experience as described

07
As a Certified Medical Assistant, please indicate how many procedures you have assisted a medical provider with.

• 5 procedures
• 4 procedures
• 3 procedures
• 2 procedures
• 1 procedure
• None

08
As a Certified Medical Assistant, please indicate how many months of experience you have documenting patient care and services in medical records.

• 49+ months of experience as described
• 37 months - 48 months of experience as described
• 25 months - 36 months of experience as described
• 13 months - 24 months of experience as described
• 7 months - 12 months of experience as described
• Less than 7 months of experience as described
• I do not have any experience as described

09
When documenting patient care and services in medical records, did you use an Electronic Medical Record (EMR) system?

• Yes
• No

10
As a Certified Medical Assistant, please indicate how many months of experience you have completing and checking medical billing forms for patient care and services.

• 49+ months of experience as described
• 37 months - 48 months of experience as described
• 25 months - 36 months of experience as described
• 13 months - 24 months of experience as described
• 7 months - 12 months of experience as described
• Less than 7 months of experience as described
• I do not have any experience as described

11
As a Certified Medical Assistant, please indicate how many months of experience you have measuring, recording and reporting patient vital signs, height, weight, and preliminary medical information.

• 49+ months of experience as described
• 37 months - 48 months of experience as described
• 25 months - 36 months of experience as described
• 13 months - 24 months of experience as described
• 7 months - 12 months of experience as described
• Less than 7 months of experience as described
• I do not have any experience as described

12
Please indicate the type of employment you are interested in:

• Permanent Full-Time Position: Regularly scheduled 40 hours per week with benefits.
• Permanent Part-Time Position: Regularly scheduled less than 40 hours per week; prorated vacation, sick leave; medical on a shared cost basis if position is 20 hours or more per week. Retirement is on a shared cost basis if position is 20 hours or more per week.
• Permanent Intermittent: Irregular, unscheduled employment on an on-call basis; paid hourly; must be available to work every other weekend; scheduled for one major and three minor holidays. Vacation and sick leave is prorated.
• Limited Term-Temporary: A limited period of time, paid on an hourly basis, eligible for paid time off if assignment exceeds one year (2080 hours)

13
I certify that I meet the announced requirements for this examination and understand that I will be eliminated at any stage in such examination if it develops that, in fact I do not meet them. I further certify that all statements made in this supplemental questionnaire and the application are true and I agree and understand that misstatements or omissions of material facts will cause forfeiture of my rights to employment with Contra Costa County.

• Yes
• No

Required Question