Community Support Provider

Company:  DragonFly Landing Family Services
Location: Colorado Springs
Closing Date: 24/10/2024
Hours: Full Time
Type: Permanent
Job Requirements / Description

Our Mission

DragonFly Landing is a Community Change Agent dedicated to shifting Human Services provision to a holistic, proactive model of care.


Position

Full Time Community Services Provider position:

  • A bachelor’s degree with a minimum of 1 year of experience in a Human Services related field is required
  • Individuals may perform more than one service listed below depending on their interest, level of education and experience
  • Training for all positions is provided
  • Staggered start dates through the remainder of the year are welcome


**Weekday evenings and some weekend hours are required**


*Note: DragonFly Landing is a parent and caregiver supportive agency. Speak with the Executive Director should there be a need for non-traditional hours or support surrounding child care.


Compensation

Hourly rates range between $20/hour - $25/hour

Positions are all paid bi-monthly


Services & Requirements

Family Preservation

This service is intended to establish or work to maintain stability with the goal of a healthy, functioning family unit. Ongoing work with the family members tends to be surrounding their communication, trust, empathy, navigating resources, level of cooperation of folks in home, etc. This service is performed in-home.


Crisis Management

Individuals performing this service are on a team of folks that rotate being on call. The service is available 24/7. Our team answers calls for folks needing assistance, collect preliminary information, attempt to de-escalate folks over the phone as is appropriate, and if not, attend to the Crisis in person. Individuals on call have a co-Provider that is to be contacted for additional support. We enter scenarios to de-escalate folks, identify a safety plan for the day / evening, then establish a follow up plan.


*Note: Individuals seeking this position are intended to focus on the above services, and also have the opportunity to perform the services listed below:


Intensive Outpatient Program

This role looks like facilitating a safe environment for youth that are transitioning out of a hospital or mental health facility, but are not yet ready for a traditional school environment. The youth will be participating in Building Resilience Programming throughout the morning. Some of the youth will participate in aftercare until 5p.


Life Foundations Support

This service looks like assisting folks with establishing stability in their lives. Finding work, housing, identifying other support resources, and assistance navigating the larger systems with which they may be involved (court system, medical, government assistance, etc.).


Supervised Visitation

This role entails observing families interact with one another in order to assess bonding and attachment styles, the level of the child(ren)’s comfort, and appropriateness of the dynamics within their interactions. During the session, providers are expected to thoroughly document the interactions in a behavior based manner.


Benefits

Benefits become active for all Providers upon the completion of the 90 day Probationary Period. Extended benefits to come in 2025! Below is the list of current benefits offerings:

Flexible schedule

Paid Staffing time

Family Environment

Retirement Account offered

Paid Professional Development opportunities

Any and all supplies for all positions are provided

30% of Family Medical Leave insurance paid by DL

Paid license renewals after the first 6 months of employment

Agency provided email address, phone number, and tablet (as needed, depending on services being provided

Paid Time Off (accrued based on hours worked per week)

Paid Sick Leave (accrued based on hours worked per week)

Payment of supervision hours toward licensure for Clinical Providers


Probationary Period

The first 90 days of employment are a Probationary Period meant to include training and establish whether or not the pairing is a good fit. At the conclusion of the Probationary Period, both parties will meet to discuss the performed job duties.


Should parties decide that the position is a fit, a permanent contract will be issued and the rates will be shifted to be the ongoing hourly rates.


Training

The training timeline is individualized, based on comfort and competence performing the service or task. Providers will shadow several sessions, write mock notes for the service, review them with a trainer. Trainers will then observe for a few sessions to ensure further feedback is not required prior to releasing the provider to take on an independent caseload. Weekly supervision is provided to review cases, get advice and resources. Other systems, safety and agency culture training will be provided.


Background check

All Contractors must pass background screening including: Domestic Violence related charges, Sex Offender Registry, and FBI criminal background.

This expense is covered by Dragonfly Landing

A provisional offer may be given to an individual and may be rescinded based on results of the background check


Hiring Process

Submit a resume to

DragonFly Landing will notify the candidate within 10 business days if an interview is requested.

DragonFly Landing will notify within 10 business days after the first interview to inform them whether or not they are invited for a second interview.

Should DragonFly Landing make an offer of employment, the individual will be notified within 10 business days after the second interview

Employment is contingent upon a clear Background check.

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