Business Systems Analyst

Salary: $6,227.00 - $7,655.00 Monthly
Location : Stockton, CA (Main Campus)
Job Type: Full Time
Job Number: 2024-00126
Department: Information Technology and Data Center Services
Opening Date: 10/16/2024
Closing Date: 10/23/2024 11:59 PM Pacific
FLSA: Non-Exempt
Bargaining Unit: CSEA
Description
The Business Systems Analyst position examines organization information by utilizing technology-based analysis of business practices, processes and problems. Incumbent will develop solutions which may involve process design, data and information architecture, software development and policy or procedural changes; creating specifications for systems to meet requirements; validating requirements against needs; designing details of automated systems; developing user interface design; planning and executing unit integration and end-user acceptance testing; may develop training materials for system implementation. Incumbent may also lead cross-functional teams to solve complex business or systems issues.
Incumbent will be a technical leader with a high degree of knowledge in the overall field and recognized expertise in specific areas; problem-solving frequently requires analysis of unique issues/problems without precedent and / or structure. May manage programs that include formulating strategies and administering policies, processes, and resources; functions with a high degree of autonomy.
Applies advanced business process and analysis concepts and organizational objectives to resolve highly complex issues where analysis of situations or data requires an in-depth evaluation of variable factors. Selects methods, techniques and evaluation criteria to obtain results.
DISTINGUISHING CHARACTERISTICS
Technical leader with a high degree of knowledge in the overall field and recognized expertise in specific areas; problem-solving frequently requires analysis of unique issues/problems without precedent and/or structure. May manage programs that include formulating strategies and administering policies, processes, and resources; functions with a high degree of autonomy.
SUPERVISION RECEIVED AND EXERCISED
Receives limited supervision from an assigned supervisor.
May oversee student workers and lower-level staff.
Responsibilities and Duties
EXAMPLES OF DUTIES:

1. Applies advanced business analysis concepts to identify, evaluate and define highly complex systems scope and objectives based on advanced knowledge of applicable business practices, processes and systems and industry standards to meet end-user needs. Works at the highest technical level of various phases of systems analysis. Considers the business implications of applying technology to the current and future business environment.
2. Initiates, designs or modifies highly complex systems and procedures where standardized policies or procedures may or may not exist. Creates highly technical specifications for systems with broad impact.
3. Develops unit integration and acceptance testing plans and scenarios. May lead cross-functional teams to address complex business or systems issues.
4. Performs highly complex analysis of business and user needs, documentation of requirements and translation into proper system and process requirement specifications. Provides advanced support and training on new applications.
5. Develop process and system implementation plans.
6. Consults with end users together and clarify data and reporting needs for complex business intelligence solutions and analytics. Writes queries, develops report templates, and dashboards.
7. Performs predictive analysis and forecasting to provide information that supports organizational goals.
8. Mines data to quantify relationships and identify issues warranting further analysis.
9. Conducts industry benchmarking analysis and develops quantitative business cases. Presents recommendations to managers.
10. Identifies and analyzes errors and problems for end users, developing and applying functional solutions and/or conducting specific training as needed.
11. Conducts on-going analyses of data sources and data sets. Identifies issues and collaborates on developing solutions to data management challenges.
12. Participates in developing and/or delivering curriculum for end user training to ensure user competence, data access, and optimal performance of BI tools and processes.
13. Serves on internal committees and participates on cross-functional teams to solve business, process, service and / systems issues.

Qualifications
Knowledge of:

• Advanced knowledge of business and process analysis functions
• Experience with process analysis, systems analysis, process architectures and systems analysis methodologies and practices including traditional waterfall, Agile, Agile Scrum, UML, UML Enterprise, et cetera.
• Understanding of complex process and systems requirement documentation standards, such as Use Case modeling, User Story creations and narrative description.
• Advanced knowledge of related areas of IT.
• Knowledge relating to the design of processes and software across the organization
• Advanced skills and methodologies associated with process and software design, modification and implementation.
• Thorough knowledge of relevant internal databases, BI applications and tools. Ability to produce high-quality reports and documentation. Demonstrated analytical and problem-resolution skills.
• Knowledge of computer flow charts and programming logic and codes.
• Business process and data modeling.
• Advanced knowledge of business processes and procedures.
• Demonstrated testing and test planning skills.
• Knowledge of project management principals.
• Strong analytical and problem-solving skills to manage complex information, assess problems, and develop and effective solutions.
• Detail oriented, with ability to manage time and organize competing priorities.
• Strong interpersonal skills for effective collaboration with a broad range of professional and technical staff.
• Demonstrated effective communication and interpersonal skills. Demonstrated ability to communicate technical information to technical and non- technical personnel at various levels in the organization. Interpersonal and communications skills to work with both technical and non-technical personnel at various levels in the organization.

Ability to :

• Self-motivated; ability to work independently and as part of a team.
• Learn effectively and meet deadlines.
• Demonstrates problem solving skills.
• Produce reports and documentation.
• Relay Complex information, verbally and in writing, in a clear, concise manner.
• Communicate technical information to technical and non-technical personnel at various levels in the organization.
• Evaluate and interpret end user information requirements.
• Analyze and develop business and technical requirements.
• Serve as a technical resource providing advice and counsel on business intelligence issues.
• Interpret and evaluate client informational needs and to determine appropriate alternative solutions.
• Complete journey /process mapping / develop technical business requirements.
• Create reports and presentations for business uses.

• Establish and maintain effective working relationships.
• Sensitivity to and understanding of, the diverse academic, socioeconomic, cultural, linguistic, ethnic backgrounds and disabilities of community college students and staff.

EXPERIENCE AND EDUCATION REQUIREMENTS:
Bachelor's degree from an accredited college or university with major course work in a related field and three (3) years of increasingly responsible related experience. One (1) year in a lead or supervisory capacity
OR
Associate's degree from an accredited college or university with major course work in a related field and five (5) years of increasingly responsible related experience. One (1) year in a lead or supervisory capacity.
Supplemental Information
This is for 2 positions

• Categorical Funded (Student Equity and Achievement (SEA) Funds)
• General Funded

San Joaquin Delta College offers its employees a comprehensive fringe benefit package that includes health insurance, dental insurance, vision care, life insurance, and long-term disability. This coverage is offered for the employee and their dependents.
Please note:

• Full-Time Employees - Participation in medical, dental and, vision is MANDATORY and employees may not opt out even if covered by other insurance.
• Part-Time Employees - Employees are eligible to participate in medical, dental, and vision but must meet eligibility criteria and are responsible for 100% of the cost.

Benefits details can be found at:
Retirement Plan
Retirement information can be found at:
Paid Time Off
The District realizes the importance of creating a balance between work and personal life. To work at the highest ability, employees need to take time away from their job for rest, recreation, and important personal matters. To accommodate those needs, SJDC provides generous holiday and vacation schedules and sick time hours.
District Holidays
Tuition Fee Waiver
Employees and their eligible dependents are eligible for tuition fee waivers for regular classes (not including community service classes) taken at Delta College.
Events
All Athletic home events (excluding playoffs) are free to the public.
01
What is your highest level of education?

• High School
• Some College
• Associates Degree
• Bachelors Degree
• Masters Degree
• Doctorate

02
How many years of related experience do you have in the Business System Analyst position?

• No Related Experience
• One to Two Years of Experience
• Three to Four Years of Experience
• Five or More Years of Experience

03
Describe a project in which you used data analysis to identify and improve a business system or process. What was your methodology in gathering information and analyzing business processes? What was the impact on the business?
04
Describe your educational background and/or work experience as it applies to this position. Be sure to address any of the following that you have experience with: Documenting and analyzing existing business processes to understand business needs and workflow; experience gathering, analyzing, and interpreting data to develop reports; Experience building and fostering positive working relationships.
05
Describe your experience with system implementations, upgrades, and migrations as well as any experience developing user acceptance test plans and test scripts, conducting or coordinating system testing, developing training materials and delivering training.
06
How do you learn and stay current with technology and general business knowledge?
07
Describe your experience working with Enterprise Resource Planning (ERP) systems noting any educational institution or related experience, as well as your experience with any of the following: HRIS, SIS, and financial systems.
Required Question