Key Account Manager (II) United States, IL, Chicago

As the Key Account Manager, you will enjoy fueling sales growth and market expansion for INFICON in the Americas within the areas of instrumentation, critical sensor technologies, and Smart Manufacturing/Industry 4.0 software solutions that enhance productivity and quality of tools, processes, and complete factories.

The Key Account Manager will have accountability for professionally managing assigned accounts and/or territories by developing and executing detailed plans. This client-facing role will facilitate and maintain successful relationships with key customers, which will be measured by increased revenue performance, their reference ability, and customer satisfaction levels.

What you will do

• Strategically plan and implement sales goals for selling our solutions to the energy & security markets.
• Make recommendations to the Energy & Security Segment Manager regarding annual sales goals.
• Provide technical guidance to customers regarding the precise application of INFICON products.
• Prepare quotes and correspondence and negotiate sales contracts.
• Submit forecasts, monthly reports, Key Account Plans, and any other requested information.
• Cross-sell with other Key Account Managers.
• Provide Business Units with feedback on competitive products, market trends, and application needs.
• Assist with product line recommendations, pricing adjustments, and sales policy changes.
• Support the development of territory sales and marketing plans.
• Offer marketing assistance to the Business Line.
• Support marketing activities including trade shows, strategic industry committees, and marketing campaigns.

Qualifications

• 4 years technical degree (Engineering, Chemistry, Physics).
• 3-5 years of account management experience selling to scientific industries.
• A track record of establishing new customer connections and securing new customer logos.
• Consultative: Ability to identify areas of concern in customer manufacturing sites where our product portfolio can offer effective resolutions.
• Challenger sales acumen; value selling competency.
• Persistent, winning mentality.
• Skilled in conveying strategic plans with a deep understanding of key account stakeholders.
• Strong presentation skills and a solid grasp of our products and their potential applications.
• Versed in software tools, encompassing CRM and MS Office applications.
• Proficient in project tracking to proactively tackle potential challenges.
• Must have the ability to work independently, travel to customer sites (20-40% of the time), and possess strong customer engagement skills.