This is your opportunity to join the most agile and fastest growing wireless company in the game! AT&T, the Fast, Reliable, and Secure Wireless Carrier is setting new standards in the 5G wireless world and re-defining the customer experience. We are at the forefront of this expanding industry and ensuring that we are the absolute best Authorized Retailer for AT&T.
We are looking for energetic, reliable, and self-driven professionals to help deliver the best customer service and sales in the industry! Our Front Line teams are the most important people in our business and CELL Shop provides a balance of a people first mentality, exhilarating environment where you can excel and make an impact in the community.
Culture Excellence Leadership Love #CELLshop
Job Compensation:
- Competitive pay
- Rewarding commissions
- Bonuses and sales incentives
- Employee discounts on products and services
- Health, vision, and dental benefits
- Paid time off and sick time
Job Responsibilities:
- Meets or exceeds key performance objectives, including sales and customer satisfaction goals.
- Provides a total sales solution to our customers for any of their wireless needs. This includes the consultative selling of devices, accessories and service plans.
- Participate in marketing efforts to solicit new business, including but not limited to outbound calling, community involvement, outreach programs, and promoting the brand inside and outside the store/retail location.
- Identify the right solutions for customer billing, technical and/or account issues.
- Handling multiple tasks/sales scenarios while maintaining a clean and organized store environment at all times.
- Have proficiency with store systems that support the customer’s experience. This includes all point of sale and customer account management systems.
- Adhere to AT&T's code of conduct, dress code and CELL Shop's core values at all times.
Job Qualifications:
- High School Diploma/GED
- Basic computer skills
- Excellent communication including written and verbal skills
- Prior customer service and sales experience
Preferred Qualifications:
- Sales and/or Customer Service Experience: 1+ years