Director of Patient Care - West

JOIN US IN MAKING THE MOST OF EVERY DAY!
Hospice of The Western Reserve operates in celebration of the individual worth of each life, we strive to relieve suffering, enhance comfort, promote quality of life, foster choice in end-of-life care and support effective grieving.
WHY US?
We believe that our success starts with our greatest asset: OUR EMPLOYEES!
We live our shared core values in everything we do:
COMPASSION. EXCELLENCE. EQUALITY. INTEGRITY. SERVICE. STEWARDSHIP .
We have a passion for purpose-driven work! Do you?
JOIN OUR FAMILY!
General management, supervision and leadership of the Hospice Home Care Transdisciplinary Teams; knowledge of and commitment to organizational mission, culture, management principles, policies and fiscal stewardship; Hospice representative to medical community and external providers; ensure the delivery of comprehensive, coordinated quality clinical care and service in homes.
WHAT YOU WILL DO:

• Coordination of clinical staff in relation to program and clinical services; participation in their selection and evaluation process.
• Evaluate facilitators of Care Conferences for Hospice Care Teams; provide guidance to the Team Leaders in identification and resolution of problems and concerns in patient/family care.
• Supervise and develop Team Leaders.
• Oversee continuing compliance with Medicare and other licensure regulations.
• Maintain open communication and networking with all hospice community offices and coordinators.
• Participate in quality improvement and utilization management processes pertinent to Hospice services.
• Participate in on-call services as administrator on call.
• Fiscally responsible for managing the allocation of resources. To monitor utilization of resources and report monthly variances as requested.
• Participate in further program planning, development and enhancements in coordination with the Chief Clinical Officer and Professional Relations.
• Develop plans to operationalize programs and projects for the Home Care Programs. This will include on-going monitoring, evaluating, utilizing quality improvement tools and system processes.
• Conduct presentations and in-services in the community and Nursing Facilities to enhance education of hospice services.
• Assist the Chief Clinical Officer with special projects and other duties as assigned.
• Participate in defining budgeted centers annually.

SUCCESS CAPABILITIES:

• Five (5) year's experience in hospice home care management
• Assertive and diplomatic in relating to people
• Systematic and organized
• Knowledgeable in hospice home care and community relations
• Database literate
• Comfortable and effective in relating to physicians and other health care professionals
• Ability to successfully implement, monitor and evaluate programs
• Ability to manage staff at multiple locations
• Ability to manage conflict for positive results
• Expertise in Medicare, Medicaid and JCAHO standards and regulations

CULTURAL COMPETENCIES:

• Embody compassion, excellence, quality, integrity, service and stewardship in all you do as an HWR Team Member.
• Live Brand Culture and Values at every opportunity.
• Promote covenants internally.
• Lead by example with respect, integrity and ethics.

PHYSICAL:
This is medium to heavy work requiring the exertion of up to 100 pounds of force occasionally and up to 20 pounds of force frequently, and the use of appropriate safety transfer techniques and body mechanics when moving, transporting, etc. of patients, sometimes in excess of 150 pounds; work requires stooping, reaching, standing, walking, lifting, fingering, grasping, and feeling; vocal communication; hearing; visual acuity and color perception. Employee understand and accepts possibility of exposure to environmental elements, internal and external, such as infectious disease, bloodborne pathogens, and chemicals and/or chemical fumes, and adverse effects of inclement weather that may occur.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
DETAILS:

• Total Rewards Package to include Retirement, Health, Dental, Vision, voluntary benefits and Corporate Discounts
• Tuition Assistance
• Non-exempt role
• Protocols in place for wellbeing during COVID-19

CONDITIONS OF EMPLOYMENT:

• Compliance to Annual Flu Shot Policy or ability to provide exemption documentation
• Provide an active auto insurance policy as a licensed driver in the State of Ohio with the proper level of coverage as directed
• Provide an active driver's license
• Ability to provide proof of eligibility to work in the United States.
• High level of integrity, ethics and professionalism.

NOTE: The responsibilities of this position are described above, and they may be subject to change at any time due to reasonable accommodations or other reasons. Also, this description in no way states or implies that these are the only duties to be performed by the employee occupying this position.
Applicants who may need reasonable accommodations to complete the application process may contact:
Careers at Hospice of the Western Reserve
17876 St. Clair Ave.
Cleveland, OH 44114
216.383.2222 or
Hospice of the Western Reserve is an Equal Opportunity Employer - we recognize that diverse teams make the strongest teams, and we encourage people from all backgrounds to apply.