Senior Program Manager is responsible for working closely with their assigned client(s) to ensure the client's flexible staffing needs, expectations, deliverables, and goals are met.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
- Responsible for leading, implementing, and managing a dedicated flexible sourcing initiative specific to client's needs.
- Establish Key Performance Indicators (KPIs), and Governance/Steering Committee/s.
- Act as primary liaison to hiring managers and candidates. Ensure that client's needs, expectations, and goals are met and exceeded.
- Craft and Implement program and quality oversight plans.
- Oversee all flexible staffing personnel across multiple functional areas for the client (i.e. Clinical Trial Operations and Support, Clinical Monitoring, Study File Management, Data Management, SAS Programming, Biostatistics, Finance, etc.).
- Effectively manage the client-specific flexible staff according to authorized personnel policies and procedures that fully conform to current laws and regulations; to include overseeing recruitment, hiring, supervision, and termination of flexible staff.
- Oversee client-specific flexible staffing recruitment process, including requisitions, selection, evaluation, placement, agreement, and administration.
- Monitor client-specific operational reports and metrics to ensure unit goals are met.
- Partner with Business Development/Proposal Development/Marketing for client RFPs, capabilities presentations, BID defenses, and website/collateral material.
- Provide Leadership and guidance to the Strategic Resourcing team.
- Work with Advanced Clinical/Strategic Resourcing Leadership in the support, development, and implementation of new process initiatives.
- Interact with finance/payroll to ensure accurate client-specific timesheet reporting, billing, invoicing, and payment.
- Collaborate with human resources and legal counsel as needed to ensure compliance with flexible staffing activities.
QUALIFICATIONS:
- Education:
- Bachelor's Degree or RN
- Experience:
- Eight years' experience in Clinical Research.
- Five plus years' experience managing Functional Service Model.
- Familiarity with local, state, and federal employment law, and regulations.
- Advanced ability in evaluating candidate's skills and relevant experience as they relate to job requirements.
- Excellent verbal and written communication skills.
Advanced Clinical is a clinical development and strategic resourcing organization committed to providing a better clinical experience across the drug development journey. Our goal is to improve the lives of all those touched by clinical research - approaching each opportunity with foresight, character, resilience, and innovation. Based on decades of experience, we help our clients achieve better outcomes by conducting candid conversations and anticipating potential issues through our customized solutions.
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