IT Specialist

Summary

This position is located within the Department of Commerce (DOC), National Oceanic and Atmospheric Administration (NOAA), National Weather Service (NWS), Office of Observations with one vacancy located in Silver Spring, MD.

Overview

• Accepting applications

• Open & closing dates:
  10/24/2024 to 11/07/2024
• Salary:
  $82,764 - $107,590 per year
• Pay scale & grade:
  GS 11
• Location:
  1 vacancy in the following location:
  
• Remote job:
  No
• Telework eligible:
  Yes-as determined by the agency policy.
• Travel Required:
  Occasional travel - You may be expected to travel for this position.
• Relocation expenses reimbursed:
  No
• Appointment type:
  Permanent
• Work schedule:
  Full-time
• Service:
  Competitive
• Promotion potential:
  None
• Job family (Series):
  
• Supervisory status:
  No
• Security clearance:
  
• Drug test:
  No
• Position sensitivity and risk:
  
• Trust determination process:
  
• Financial disclosure:
  No
• Bargaining unit status:
  
• Announcement number:
  NWS ER MD-25-12587302-DE
• Control number:
  815563700

Duties
As an IT Specialist you will perform the following duties:

• Review requirements of projects to determine objectives of the program, concepts, nature of the unprocessed data, and processes.
• Maintain problem tracking and resolution databases. Researches, evaluates, and provides feedback on problematic trends and patterns in customer support requirements.
• Provide technical assistance to customers to minimize disruptions of computer operations.
• Install, configure, and maintain operating systems components. Provides IT desktop hardware and software support.

Requirements
Conditions of Employment
*A one year probationary period may be required.
*Payment of relocation expenses is not authorized.
Key Requirements:

1. Applicants must be U.S. Citizens.
2. Suitable for Federal employment, as determined by background investigation.
3. More requirements are listed under Qualifications and Other Information.
4. Qualifications requirements must be met by closing date of announcement.
5. Must be registered for Selective Service, if applicable.

Are There Any Special Requirements For This Position?

• A background investigation will be required for this position.
• Throughout the recruitment and hiring process we will be communicating with you via email; therefore, it is imperative that the email address you provide remains active.

Qualifications
Qualification requirements are based on the U.S. Office of Personnel Management (OPM) Qualification Standards Handbook. SPECIALIZED EXPERIENCE: Applicants must possess one year of specialized experience equivalent in difficulty and responsibility to the next lower grade level in the Federal Service. To qualify for the 2210 series:

For all positions, individuals must have IT-related experience demonstrating each of the four competencies listed below:

1. Attention to Detail
2. Customer Service
3. Oral Communication
4. Problem Solving

To qualify at the GS-11 level:
SPECIALIZED EXPERIENCE: In addition to meeting the IT Competencies above, applicants must possess one full year (52 weeks) of specialized experience equivalent to the GS-09 grade level in the Federal service.

• Utilizing information technology (IT) systems testing and evaluation principles.
• Supporting projects by identifying or defining requirements.
• Ensuring software applications meet technical and functional requirements.

EDUCATION: Ph.D. or equivalent doctoral degree or 3 full years of progressively higher level graduate education leading to a Ph.D. in relevant fields.

Education
Education completed in colleges or universities outside the United States may be used to meet the above requirements.

Additional information
CTAP and ICTAP candidates will be eligible for selection priority if it is determined that they have exceeded the minimum qualifications for the position.

How You Will Be Evaluated
You will be evaluated for this job based on how well you meet the qualifications above.#J-18808-Ljbffr