Housing Navigator

EOE Statement
We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.
Description
Under the direct supervision of the CalAIM Program Manager, the Housing Navigator, provides client advocacy, case management, outreach and engagement, enhanced care coordination, health promotion, comprehensive transitional care, member and family supports, coordination of and referral to community and social support services, benefit establishment, linkage to stable housing, and all other supportive services as needed. Housing Navigator, will provide individualized client support by conducting Housing Assessments, helping to develop Housing Support Plans to address their barriers, achieve better health outcomes, increase their income, and maintain and sustain permanent housing. As part of the plan, the Housing Navigator, will identify each area in which clients will need assistance to accomplish the outlined goals and objectives (i.e., scheduling appointments, applying for public benefits, identifying subsidized housing, etc.) and the Housing Navigator, will take full responsibility for their clients' success.
The Housing Navigator will need to have extensive experience working with individuals who are chronically homeless, homeless families, those at risk of becoming homeless, and/or homeless veterans. Knowledge of Public Housing Authority and Housing subsidy is ideal (i.e., Section 8, Shelter Plus Care, VASH).

• Work collaboratively with Champions programs, managed care plans, primary care providers, and local housing programs to conduct screening interviews, complete intake documentation, and coordinate move-in and exit of all program participants.
• Provide services in-person as needed.
• Perform initial housing needs assessment and develop a support plan of intervention that addresses need for housing, services, crisis intervention, and continuity of care planning and coordination.
• Identify appropriate permanent housing options for clients, such as subsidized housing, Section 8, Shelter Plus Care, permanent supportive housing, affordable and market rate housing, and other housing opportunities.
• Assist clients with housing applications, complete supportive and subsidized housing paperwork, survey rental market for affordable housing, and advocate for clients with prospective landlords.
• Work to recruit landlords and establish working relationships for the benefit of clientele.
• Work with landlords to help negotiate informal agreements to keep clients stably housed.
• Work with local service providers to advocate for tenants to remain in their housing.
• Provide case management and navigation services designed to assist clients and their families.
• Provide onsite case management services in the areas of independent living skills, cooking groups, house meetings, social events, employment linkage, benefits establishment, and other services as needed to assist in reaching case plan and treatment plan goals.
• Respond to referrals and clients' requests for case management assessment and intervention within the required response time.
• Accurately input all contacts made and services provided in Champions' electronic health records system in a timely manner.
• Understand and submit all paperwork as required by deadline including transportation paperwork, time sheets, attendance, daily notes, objective sheets, incident/accident reports, time studies, and case management documentation.
• Encourage and promote an environment that is strengths-based to assist clients in meeting their individual goals.
• Maintain complete and accurate documentation of service objectives and outcomes as well as other services in accordance with federal, state, county, and the Organization's guidelines.
• Complete follow-up and retention services and provide back-up documentation in client file.
• Outreach to community, business owners, realtors, landlords, housing developers, and other service providers to identify new and existing opportunities and build strong relationships to better assist clients in accessing resources, employment, supportive services, and housing opportunities.
• Attendance to community meetings and possible engagement and participation of committees such as the Kings Tulare Housing Alliance Stakeholder meetings.
• Performs other duties as assigned.

Please note this job description is not designated to cover or contain a comprehensive listing of activities, duties or responsibilities that are required for the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Position Requirements

• BA in social work, psychology, or related field; AA in social work, psychology, or related field + 2 years' mental health experience; and/or 1 year of experience as a Housing Navigator and/or Whole Person Care or Health Homes Case Management experience may be substituted.
• Experience must be in the provision of case management services for persons living with mental illness, substance use disorders, homelessness, and/or justice-involvement.
• Must have valid California Class C Driver's License; maintain a good safety record (verified by DMV at hire and periodically) and a reliable vehicle; proof of liability insurance if driving personal vehicle.
• First Aid and CPR certifications obtain within 30 days of employment and maintain current thereafter.
• Experience performing work related to data collection, entry, budgeting, credit repair, and organizing skills.
• Additional experience in presentation of information to groups and organizations.
• Experience in obtaining third party credit, criminal, and rental history reports.
• Experience with culturally diverse population.
• Ability to understand and interpret information, follow instructions and manage workflow. Strong Interpersonal skills; ability to work effectively with people in a constructive manner within a community-based treatment setting.
• Basic and routine computer keyboarding, programs and software and advanced office management practices and operating procedures.
• Able to multi-task in a fast-paced environment, apply professional judgement in solving difficult issues, and to communicate in a clear, precise and professional manner.
• Bilingual (English and Spanish speaking) preferred.
• Recovering individuals must have a minimum two years clean, sober and abstinent to be considered for employment.
• Must be able to provide services to clients while practicing culturally humility and trauma-informed, gender-responsive, and patient-centered care.
• Ability to work flexible schedules/shifts/areas, including some nights and weekends in order to meet the needs of clients in the program.
• Must maintain good relationships with consumers, co-workers, government, and civic representatives, as well as community members within whom the Agency is transacting business and relate to them in a professional manner.
• Ability to work independently and to carry out assignments to completion within parameters of instructions given, prescribed routines, and standard accepted practices.

Full-Time/Part-Time
Full-Time
Shift
Days
Position
Housing Navigator
Close Date
Exempt/Non-Exempt
Non-Exempt
Open Date
10/7/2024
About the Organization
This position is currently accepting applications.