Behavioral Health Information Associate Relief – AdventHealth Shawnee MissionAll the benefits and perks you need for you and your family:Vision, Medical & Dental Benefits from Day OneStudent Loan Repayment ProgramReceived Magnet® recognition from the American Nurses Credentialing Center in January 2019Our promise to you:Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.Schedule: ReliefShiftThis position could pick up 6 open shifts available in every 6-week schedule as follows; 12-hours shifts from 0800-2030.Week One & Four – FridayWeek Two & Five – SaturdayWeek Three & Six – SundayIf we find someone who would like a set schedule, that would be ideal! If not, the new hire would be called for illness and vacation days and could pick up days out of the open shifts mentioned above.Location: AdventHealth Shawnee Mission9100 West 74th Street, Merriam, KS 66204The community you’ll be caring for:At AdventHealth Shawnee Mission, formerly Shawnee Mission Medical Center, you're more than just a number on a chart. You're a whole person, who functions best when physically, emotionally, and spiritually fit. Find whole-person care, dedicated teams and staff, and a wide variety of medical services, all at our hospital in Shawnee Mission, Kansas.The role you’ll contribute:Under the direction of the Administrative Coordinator and Charge Nurse, the position is responsible for being an effective multi-task oriented individual. The position is responsible for security measures on the unit, including screening visitors via the phone and in person to assure patient confidentiality and minimization of contraband brought on to the unit. Yearly training in crisis intervention is required. Interaction with patients throughout the shift is a regular occurrence. Responsible for calling Security and monitoring the panic button locations when staff require help on the unit. The main job functions include answering incoming phone calls in a timely manner and greeting customers (visitors, physicians, and co-workers) with respect and kindness as a representative of AdventHealth Shawnee Mission. Also required is processing of paperwork for admissions and discharges in a timely manner. In addition, this position provides clerical support to the nursing staff, physicians, and other members of the Behavioral Health team as well as works on staffing the unit on a daily basis.The value you’ll bring to the team:Welcomes visitors by greeting them in person or by telephone.Assists patients by responding to requests and obtaining needed services from nurses, physicians, CAs and other team members.Provides information by answering inquiries, relaying calls, providing directions and referring inquiries to nursing and physician staff.Listens attentively and provides information in a way that is respectful and ensures understanding.Contributes to the team effort by accomplishing responsibilities as needed.Maintains department operations by following policies and procedures and reporting needed changes.Maintains department supply inventory by monitoring stock to determine inventory level, anticipate needed supplies, place and expedite supply orders and verify receipt of supplies.Keeps department equipment operational by following manufacturer’s instructions and established procedures, notifying appropriate department(s) when there is a need for repair.Conserves department resources by using equipment and supplies as needed to accomplish job.Operates office equipment such as computers, fax machines, phone systems, copy machines scanners and label printers with skill and efficiency.Performs environmental tasks as delegated with minimal supervision.Support the goals of the department and adheres to all organizational and departmental policies.Attends all required staff meetings and mandatory training.Communicates clearly and effectively to customers and members of the healthcare team.Answers call lights, telephones and requests for assistance quickly and with a smile and pleasant demeanor.Willingly seeks and takes on additional responsibilities as assigned within my competency level.Resolves issues and problems as soon as they arise.Arranges appointments for patients as directed by physicians or nursing staff.Maintains ongoing data collection as directed by the department manager.QualificationsThe expertise and experiences you’ll need to succeed:No Previous Experience RequiredHigh School Diploma or Equivalent Preferred1 to 2 Years of Position-Related Experience PreferredBCLS obtained through the American Heart Association PreferredThis facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances. The salary range reflects the anticipated base pay range for this position. Individual compensation is determined based on skills, experience and other relevant factors within this pay range. The minimums and maximums for each position may vary based on geographical location.Category: AdministrativeOrganization: AdventHealth Shawnee MissionSchedule: Per DiemShift: 1 - DayReq ID: 24035968We are an equal opportunity employer and do not tolerate discrimination based on race, color, creed, religion, national origin, sex, marital status, age or disability/handicap with respect to recruitment, selection, placement, promotion, wages, benefits and other terms and conditions of employment.