Why Work for Frontier Airlines?
At Frontier, we believe the skies should be for everyone. We deliver on this promise through our commitment to Low Fares Done Right. This is more than our tagline - it’s our driving philosophy. Every member of Team Frontier has an important role to play in bringing this vision to life. Our successful business model allows travelers to take advantage of our fast-growing route network while our bundled and unbundled pricing options allow our customers to personalize their travel experience and only pay for the services they need – saving them money along the way.
What We Stand For
Low Fares Done Right is our mission and we strive to bring it to life every day. Our ‘Done Right’ promise means delivering not only affordable prices, but making travel friendly and easy for our customers. To do this, we put a great deal of care into every decision and action we take. We must be efficient with the use of our resources and make smart decisions about how we run our business. We must also innovate and be pioneers - we’re not afraid to try new things. While our business requires us to fly high in the air, we also consider ourselves down-to-earth in our approach, creating a warm and friendly experience that truly demonstrates Rocky Mountain Hospitality.
Work Perks
At Frontier, we like to think we’re creating something very special for our team members. Work is why we’re here, but the perks are nice too:
- Flight benefits for you and your family to fly on Frontier Airlines.
- Buddy passes for your friends so they can experience what makes us so great.
- Discounts throughout the travel industry on hotels, car rentals, cruises and vacation packages.
- Discounts on cell phone plans, movie tickets, restaurants, luggage and over 2,000 other vendors.
- Enjoy a ‘Dress for your Day’ business casual environment.
- Flexible work schedules that support work/life balance.
- Total Rewards program including a competitive base salary, short term incentives, long-term incentives, paid holidays, 401(k) plan, vacation/sick time and medical/dental/vision insurance that begins the 1st of the month following your hire date.
- We play our part to make a difference. The HOPE League, Frontier Airlines’ non-profit organization, is dedicated to providing employees financial assistance during catastrophic hardship.
What Will You Be Doing?
The Senior Analyst, Marketing Analytics will be a key member in the creation of a team that will drive max revenue potential from Marketing initiatives - while mitigating costs. This position will also be responsible for, or involved in, the forecasting, analytics, and optimization of all Frontier marketing, loyalty, distribution, and third-party initiatives. As part of the Marketing Analytics team – the Senior Analyst will be responsible for interpreting data, analyzing results using statistical techniques and providing ongoing analytical reporting for the marketing department. This position will also serve as the primary liaison with strategic planning, PRM, IT, accounting, and Finance in relation to the development, analysis, optimization and distribution of all marketing products, promotions and processes.
Essential Functions
- Develop modeling and apply statistical techniques to provide ongoing analytical reporting for the general marketing, loyalty, and distribution departments
- Utilize SQL, R, Power BI and other database access or analytics programing to access, analyze, and interpret data in Navitaire ODS, GA 360, Oracle and related databases utilized by Frontier
- Utilize third party data platforms and portals from Frontier’s partners to access, combine and analyze partner data in conjunction with Frontier’s internal data sources
- Explore, develop, and implement internal modeling or third-party programs to optimize marketing initiatives and merchandizing of commercial products
- Institute testing processes and reporting to maximize the benefits of all marketing, sales, and distribution efforts
- Develop modeling and reporting to measure the financial performance of all marketing, distribution, and sales efforts
- Support Frontier’s tactical marketing strategy surrounding the development, testing, and execution of marketing campaigns. This includes web promotions, e-mail campaigns, statement messaging, event marketing, inflight promotions, sponsorships, and digital optimization
- Support team responsible for contracting, development, pricing, forecasting, and analysis surrounding Frontier’s loyalty, distribution, and third-party product offerings.
- Support forecasting efforts of all marketing functions including traditional marketing, e-commerce, digital marketing, sales, distribution, loyalty, and third-party partnerships
- Work closely with Commercial (marketing, e-commerce, network planning, RM & pricing) Technology, Executive Management, and Policy stakeholders to successfully develop, manage and optimize internal and third-party ancillary products.
- Develop decision processes surrounding potential new products including identifying product opportunities, financial analysis, regulatory review, and development of business requirements.
- Employ varied techniques to address and assess new and complex commercial considerations which are beyond the scope of current transactional data analysis.
- Maintain a good understanding of developments among competitive and imitable firms and, more broadly, in the strategic and business development landscape, including perspectives from other companies, industries, and thinkers to enhance products, customer-centricity, decision making, and strategic development capability, and help disseminate throughout the business.
- Act as liaison between other departments for marketing analytics
- Troubleshooting data issues
- Occasional Marketing department initiatives to promote the airline brand generally, including off-site and airport events
Qualifications
- Bachelor’s Degree in quantitative related field (Mathematics, Finance, Economics, Information Management, Statistics), Master’s Degree preferred
- 3 to 5 years of experience as a data analyst or business data analyst
- Strong knowledge of and experience with reporting packages (PowerBI, Tableau), databases (SQL, Access), and programming (R, Python)
- Knowledge of statistics and experience using statistical packages for analyzing datasets (Excel: Regression, Correlation, etc.)
- Strong analytical skills with the ability to collect, organize, analyze and disseminate significant amounts of information with attention to detail and accuracy.
- Previous experience with partnership relations preferred.
Knowledge, Skills and Abilities
- Excellent data formatting and modeling skills (clean and precise code)
- Attention to detail for reporting and analysis
- Highly organized and detail-oriented with ability to work in fast-paced environment
- Excellent communication and interpersonal skills
- Ability to present formally and informally to small and mid-sized groups
- Strong knowledge of airline marketing and airline revenue models
- Adaptive to changing business priorities
Equipment Operated
Standard office equipment, including PC, copier, fax machine, printer
Work Environment
Typical office environment, adequately heated and cooled
Physical Effort
Light physical effort required by handling objects up to 20 pounds occasionally and/or up to 10 pounds frequently.
Salary Range
$72,000 - $100,000
Please note: this posting will close on or before 10/28/24
Disclaimer: The above statements are intended only to describe the general nature and level of work required of the referenced position; they are not intended to be an exhaustive list of all responsibilities, duties, and skills required of individuals in this position. Please be advised that duties and expectations of this position may be subject to change.
Frontier Airlines, Inc. is an equal opportunity employer and, as such, is committed to providing equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, national origin, age, marital status, veteran status, sexual orientation, gender identity or expression, disability status, pregnancy, genetic information, citizenship status or any other basis protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including: recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Frontier Airlines is a Zero Tolerance Drug-Free Workplace. All prospective employees are subject to pre-employment testing for the following drugs and their metabolites: Marijuana, Cocaine, Amphetamines, Opioids and Phencyclidine (PCP). Further, any applicant who is found to have tested positive on any required drug or alcohol test at a former employer will be considered ineligible for employment with Frontier.