Department: Servicing - GSE
We are Walker & Dunlop. We are one of the largest providers of capital to the commercial real estate industry, enabling real estate owners and operators to bring their visions of communities — where people live, work, shop, and play — to life. We are committed to creating meaningful social, environmental, and economic change in our communities. We believe seeking diverse talent and promoting the inclusion of all perspectives are more than moral imperatives – they are critical to our success and ability to innovate and grow.
Department Overview
Our Servicing experts service all Fannie Mae, Freddie Mac, and FHA Finance loans originated by Walker & Dunlop as well as certain life insurance company, bank, and CMBS loans. Our Servicing experts are the borrower’s primary point of contact and ensure that the requirements of the investors are met from loan closing through payoff. The Department consists of six main functional areas: Loan Administration, Asset Management, Insurance Compliance, Investor Reporting, Treasury, and Compliance. W&D’s Servicing portfolio is the 8th largest in the U.S., and W&D is one of Fitch’s highest-rated Servicers, with a rating of CPS1-.
The Impact You Will Have
This position is a key member of the GSE Asset Management team, responsible for the management of an assigned portfolio of assets, overseeing performance and devising recommendations to Company management on each asset as needed.
Primary Responsibilities
- Manage and complete internal property inspections for multifamily and commercial properties.
- Review third party inspection reports and make recommendations based on results; including follow up with borrowers, develop course of action, enlist senior management buy-in on action plan.
- Conduct and review quarterly and annual financial analysis for multifamily and commercial loans in the portfolio (e.g., collect financial data, analyze financial statements, summarize and present findings, along with proposed adjustments/solutions).
- Manage assets on the internal watch list (e.g., maintain communication channels with borrower, develop quarterly action plans, present status and recommendations to senior management).
- Prepare and finalize Narratives for partnership interest transfers and loan assumptions.
- Process and provide recommendation for consent to borrowers pursuant to loan documents and Agency/Industry guidelines for matters including, but not limited to: management change, material commercial leases, partial release, condemnation and easement requests.
- Monitor borrower corrective matters including deferred maintenance, casualty events as well as completion, green improvements and other special escrows and prepare recommendations for disbursements.
- Review and revise compliance of Letters of Credit as necessary.
- Communicate with clients (internal and external) to determine appropriate loan arrangements.
- Oversee department market research and portfolio reports.
- Review, document sponsor plans and develop strategies for upcoming loan maturities.
- Assist in the automation of the Asset Management Department data as necessary.
- Perform other duties as assigned.
- Attendance is generally 8:30 am – 5:30 pm EST Monday through Friday with the ability to work up to 2 of those days remotely.
Education and Experience
- Bachelor’s degree in Finance, Economics, Accounting or related field preferred.
- 3+ years of experience in Asset Management required.
- Ability to travel independently/operate a motor vehicle for property inspections.
Knowledge, Skills and Abilities
- Ability to show ownership of your work, take on challenges and acknowledge growth opportunities, and demonstrate patience when learning new processes.
- Courtesy, respect, and thoughtfulness in teaming with colleagues and other stakeholders.
This position has an estimated base salary of $75,000 - $95,000 plus discretionary bonus. An employment offer is based on the applicant’s relevant work experience, applicable knowledge, skills, abilities, internal equity, and alignment with market data.
What We Offer
- The opportunity to join one of Fortune Magazine’s Great Places to Work winners from 2015-2023.
- Comprehensive benefit options* that have earned Walker & Dunlop the silver level of the 2022 Cigna Healthy Workforce Designation, some of which include:
- Up to 83% subsidized medical payroll deductions
- Competitive dental and vision benefits
- 401(k) + match
-Pre-tax transit and commuting benefits
- A robust health and wellness program – earn cash rewards and gain access to resources that promote health, engagement, and balance
-Paid maternity and parental leave, as well as other family paid leave programs
-Company-paid life, short and long-term disability insurance
-Health Savings Account and Healthcare and Dependent Care Flexible Spending. - Commitment to diversity, equity, and inclusion, with employee resource groups organizing activities and providing a space for open communication.
- Career development opportunities.
- Empowerment and encouragement to give back – volunteer hours and donation matching.
*Eligibility may vary based on average number of hours worked.
EEO Statement
We are committed to equity in all steps of the recruitment and employment experience. We believe in equal access to opportunities in our workplace. We do not tolerate discrimination, including harassment, based on any characteristic protected by applicable law, such as race, color, national origin, religion, gender identity, sexual orientation, sex, age, disability, veteran or military status, and genetic information. We strive to be a safe place to ask questions, build professional relationships, and develop careers.
SPAM
Please be wary of recruitment scams. An indication of a scam might be a request for sensitive or bank information at the time of application or emails coming from a non walkerdunlop.com email address. Please call us at 301.215.5500, if you have any concerns about information requested during or after the application process.
Fair Chance Hiring
Background checks, including any questions related to infractions, arrests, or conviction records, will not be conducted until after a conditional offer of employment has been accepted. We will consider for employment qualified applicants regardless of arrest and conviction records, in accordance with federal, state, and local laws.
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